Never Settle bundle updated for R9 Series Cards; Battlefield 4

[24601]

Yeah, that could be true although I have no experience with XFX DD cards. I have no experience with XFX cards actually, heh. Aside from the obvious high quality AIB aftermarket cards (asus DC II, Windforce 3, MSI twin frozr) I have no idea what the situation is on the AMD side. I do remember the 7970 DD cards looking incredibly cheesy and those DD cards were slammed for poor VRM cooling.

Are the newer XFX aftermarket designs any good? I saw an update on the 280X.

Honestly, if I were going aftermarket i'd just go for one of the aforementioned "big 3" - Asus DC II, Windforce 3 and MSI twin frozr. Same is applicable on the NV side but I took a chance with the SC ACX 780 and I like it, although I would prefer a DC 2 or something. Generally speaking, you KNOW those (DC2, windforce 3 and twin forzr) will be good and high quality coolers period. With powercolor and all of those clowns, who knows. Not sure about XFX either, but I am curious now that you mention it - specifically on their updated design for the R9 series. Anyone seen a review?

Kind of off-topic but if you want to see how stupid AMD/ATi's AIB 7xxx track record is then go to this thread. There have been threads before it talking about the spottyness of the entire 7xxx AIB lineup.


Belial's Comprehensive Guide to 7950s!
http://forums.anandtech.com/showthread.php?t=2352365


I really hope AMD/ATi learned their lesson from the 7xxx AIB debacle and set some basic minimum standards for their 290/290x AIB designs.

 

[Skurge]

Yeah, that could be true although I have no experience with XFX DD cards. I have no experience with XFX cards actually, heh. Aside from the obvious high quality AIB aftermarket cards (asus DC II, Windforce 3, MSI twin frozr) I have no idea what the situation is on the AMD side. I do remember the 7970 DD cards looking incredibly cheesy and those DD cards were slammed for poor VRM cooling.

Are the newer XFX aftermarket designs any good? I saw an update on the 280X.

Honestly, if I were going aftermarket i'd just go for one of the aforementioned "big 3" - Asus DC II, Windforce 3 and MSI twin frozr. Same is applicable on the NV side but I took a chance with the SC ACX 780 and I like it, although I would prefer a DC 2 or something. Generally speaking, you KNOW those (DC2, windforce 3 and twin forzr) will be good and high quality coolers period. With powercolor and all of those clowns, who knows. Not sure about XFX either, but I am curious now that you mention it - specifically on their updated design for the R9 series. Anyone seen a review?

That probably part of the reason custom boards are taking longer. So that companies like XFX don't cheap out too much on the boards and coolers.

 

[blackened23]

That probably part of the reason custom boards are taking longer. So that companies like XFX don't cheap out too much on the boards and coolers.

I kinda doubt that's the reason.

 

[3DVagabond]

I kinda doubt that's the reason.

Finally, something we can agree on.

 

[Warsam71]

(Note, this post has been approved by the Moderators)

Hello everyone,
I hope you’ll find this official Q & A and the various links helpful:

Q: I’ve heard that the AMD Radeon™ Battlefield 4™ promotion was applicable to all AMD Radeon™ R9 Series GPUs. But now I’m hearing that it’s only on select R9 Series GPUs. Which is true?
A: AMD’s board partners, including Sapphire, MSI, Asus, HIS, Gigabyte and others, will be identifying select AMD Radeon™ R9 290X, R9 290, R9 280X, R9 270X and R9 270 SKUs for the Battlefield 4™ promotion. Please visit www.amd.com/battlefield4 for a regularly-updated list of specific models that include Battlefield 4™ with the purchase of an AMD Radeon™ R9 Series GPU.

Q: Why doesn’t AMD and their partners include games with all product SKUs like some of your competitors?
A: AMD believes in offering its board partners the ability to differentiate offerings as much as possible, to maximize choice in the marketplace for customers.

Q: Why weren’t all the AMD Radeon R9 Battlefield 4 promotion SKUs available in e-tail and retail on November 13th?
A: AMD believes in offering its board partners the ability to differentiate offerings as much as possible, and in doing so provides them with game codes which they can use for promotions in accordance with their product schedule. As a result, not all board partners release bundled SKUs on the same day.

Q: I bought an AMD Radeon™ R9 Series GPU prior to the introduction of the Battlefield 4™ promotion on November 13, 2013. Shouldn’t early adopters get codes?
A: AMD was unable to deliver this promotion prior to November 13th due to contractual obligations between EA/DICE and AMD. Due to the terms and conditions of this promotion, customers who have purchased an AMD Radeon™ R9 Series Graphics card prior to November 13 are not eligible to receive Battlefield 4 game codes. But as a gesture of goodwill to our most loyal fans, we’ll be giving away 1000 Battlefield 4 game codes in the coming weeks. Follow www.facebook.com/amdgaming or www.twitter.com/amdradeon for more information on this upcoming promotion.

Q: I bought an AMD Radeon™ R9 Series GPU on November 13 (or later) because of this Battlefield 4™ promotion, but I didn’t receive a key. Shouldn’t I be eligible?
A: To maximize consumer choice in the marketplace, AMD gives its board partners the ability to decide which specific models come bundled with a copy of Battlefield 4™ as well as which resellers will carry those models with the bundle. We understand that this distinction was not made clear upon program introduction, and AMD moved quickly to clarify the promotion conditions. As a gesture of goodwill to our most loyal fans, we’ll be giving away 1000 Battlefield 4 game codes in the coming weeks. Follow www.facebook.com/amdgaming or www.twitter.com/amdradeon for more information on this upcoming promotion.

Hello everyone,

Just wanted to let you know the landing page mentioned above (www.amd.com/battlefield4) has been updated, the links to Sapphire and XFX are live. Please make sure to click on the respective "Learn More" links for more details on how to order.

 

[Subyman]

I kinda doubt that's the reason.

They are probably taking the extra time to maximize the corner cutting. How cheap can we go and still stay in the warranty length?!?

 

[Warsam71]

hello everyone,
I understand the frustration you have experienced because of the Battlefield 4 bundle. And I also like to personally apologize for not being more responsive about this matter. I have been keeping an eye open on this thread, and doing my very best to address your concerns with my team.

Thanks for your patience

 

[OCGuy]

Nice to see an AMD rep stepping up! Showing you care after you already have a customer's $400+ goes a long way with a lot of people!




This was out of line, OCGuy.

-Rvenger

 

[AnandThenMan]

Nice to see an AMD rep stepping up! Showing you care after you already have a customer's $400+ goes a long way with a lot of people!

This is why we can't have nice things. :thumbsdown:

 

[OCGuy]

This is why we can't have nice things. :thumbsdown:

????

 

[Warsam71]

I'm not sure if you mean RMA in terms to the issues I am having. Or to try and receive the vouchers.

I'm going to assume you mean due to the issues. So I will clairfy as I should have of. I figured most people knew already about the issues considering how wide spread it is on OCN. I apologize for the assumption.

The black screen / under clocking memory errors don't seem to be hardware related at this time. They seem to driver / bios related. Due to how large scale the issue is. But this is all speculation from people putting heads together on OCN.

I'm an AMD loyalist at heart. Owning 5:1 their cards to nvidia in my history. I'm happy to be back on team red, and would like to stay there. It's just getting harder every day.

Hi there, I can tell you we are going to release a new driver tomorrow which will fix the black screen issue. Please keep an eye open on our Support and Drivers page: http://support.amd.com/en-us/

 

[Phynaz]

hello everyone,
I understand the frustration you have experienced because of the Battlefield 4 bundle. And I also like to personally apologize for not being more responsive about this matter. I have been keeping an eye open on this thread, and doing my very best to address your concerns with my team.

Thanks for your patience

My advice - run it up to leadership and let them know the bad impression this is leaving with people.

See my earlier post about a friend that Nvidia took care of. Nvidia probably gained a customer for life.

 

[chimaxi83]

Nice to see an AMD rep stepping up! Showing you care after you already have a customer's $400+ goes a long way with a lot of people!

Pitiful

 

[Warsam71]

Hi there, I can tell you we are going to release a new driver tomorrow which will fix the black screen issue. Please keep an eye open on our Support and Drivers page: http://support.amd.com/en-us/

I apologize, and just wanted to let you know we need a few more days to post the driver. I will make sure to keep you informed on our progress.

 

[OCGuy]

Pitiful

I would be really interested in what other interpretation could possibly come from what I said.

I was acknowledging the fact that AMD was going out of its way to help customers, when they have already purchased the product. The easy thing to do is just ignore it, but that is not the case.

Anyway I'm sure most people realize that. Carry on.

 

[Spidre]

I think some people need to re-read what OCGuy wrote...

 

[GrantMeThePower]

I think some people need to re-read what OCGuy wrote...

Exactly...I thought he was being really nice to the AMD rep...

 

[blastingcap]

I think some people need to re-read what OCGuy wrote...

I agree. Let's assume the best of each other here, yes?

 

[wand3r3r]

Yeah, if you read the words alone.

I'd guess it depends on the context since people are arguing about the fact that they released a statement about bundling BF4, people bought the cards assuming they will get a copy, and then later clarifying that it's up to the AIB to decide whether they want to include it. Based on the negativity towards this move, and the fact Warsam11 said he can't help the people, it could come across as mocking the fact they won't give buyers a code.

I originally saw it as mocking/bashing the AMD rep (seeing the posting history). When I go back and re-read it without the negative context in the thread, it can be either a thinly veiled smear, or praise. It goes both ways pretty easily.

 

[Warsam71]

I didn't think OCGuy was bashing me at all

In fact, I find myself having to read certain posts a few times to get the real "meaning" (tone) of a message or post. And I'm very thankful for these "Smilies" icons, they come very handy at times :thumbsup:

 

[p_monks33]

Does anyone have contact info for AMD if you ordered a R9 290 / 290X , and didn't get your code in the box for BF4. I ordered on Nov. 17th and it wasn't in the box. Gigabyte card.

 

[Skurge]

Does anyone have contact info for AMD if you ordered a R9 290 / 290X , and didn't get your code in the box for BF4. I ordered on Nov. 17th and it wasn't in the box. Gigabyte card.

Retailers can order cards with or without the bundle. Depending on the AIB it may cost more or not. I can't say which AIBs charge extra and which don't. The ones that come with the bundle usually look like this.

http://www.gigabyte.com/products/product-page.aspx?pid=4846#ov
http://www.msi.com/product/vga/R9-280X-GAMING-3G-BF4.html#overview
http://www.sapphiretech.com/presentation/product/?cid=1&gid=3&sgid=1227&pid=2088&psn=&lid=1&leg=0

It will normally say BF4 Edition on the product name.

 

[Warsam71]

I apologize, and just wanted to let you know we need a few more days to post the driver. I will make sure to keep you informed on our progress.

The driver is up! You can download it from here:

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx (please, make sure to read the Features Highlights for more details about the driver)

And if you still run into an issue after the installation, please use our Issue Reporting Form: http://www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B3D

 

[3DVagabond]

The driver is up! You can download it from here:

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx (please, make sure to read the Features Highlights for more details about the driver)

And if you still run into an issue after the installation, please use our Issue Reporting Form: http://www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B3D

Cheers. Thanks for the update. :thumbsup:

 

[blastingcap]

The driver is up! You can download it from here:

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx (please, make sure to read the Features Highlights for more details about the driver)

And if you still run into an issue after the installation, please use our Issue Reporting Form: http://www.amdsurveys.com/se.ashx?s=5A1E27D25AD12B3D

Does this driver fix Crossfire + Eyefinity issues with 7000-series cards?