Originally posted by: Phoenix86
The experience in a call center is not very techincal it's muc more customer service oriented. You are not getting experience at your new job unless you get a promotion.
From what I'm reading I'd stick at UPS. One of those $5000 bills that turns into an $18 copay may not go the same at the other job. That alone will suck up any extra $ your making in pay.
Help desk at a corporation maybe, but I wouldn't think a helpdesk at an outsourcing company would be all that useful. They'll pretty much hire anybody that meets their criteria. While it's slightly relevant, I'd personally hold out for more relavant work, even if the pay was more than $9/hr.As for the experience, what is wrong with it exactly, I mean isn't help desk kinda the starting point for IT? I know I won't be able to work there 6 months then go get a network admin job. But it may help me advance wouldn't it? Or am I wrong, which by the looks of it maybe I am.
Originally posted by: yoda291
your school has no positions in their IT dept?
Universities often have notoriously high turnover rates because people will go in for the full tuition remission and then run off to corporate ventures and most schools rarely pay competitively to anyone who can do anything well.
IME, call center work sux...hard. And you won't really be getting experience in anything beyond reading a script. Plus upper tier tech support is usually handled in-house. I know for a fact that verizon has a seperate support group just for enterprise clients. A close friend of mine is one of those techs.
My suggestion, poke around small businesses or schools.
BTW are you in ohio?
Originally posted by: necine
UPS... I work tech support for $10 an hour. It aint fun. UPS sounds great compared to this.
Originally posted by: HomeBrewerDude
how much longer until you finish school. ideally, I would say stay at UPS until you get something as good or you finish up your school and go FT somewhere.
See if you can do a lateral transfer if its driving you crazy.
Originally posted by: Capitalizt
Want to make your job 300% more tolerable? Buy an Ipod shuffle for $99 and load about 400 songs on it...You can wear it like a necklace and listen to stuff while you work.
Originally posted by: iversonyin
With UPS, you get to spend more time with your son.
I'll stick with UPS untill you get your degree.
Originally posted by: coolred
Alright, so I was correct in it only being 9 per hour, not really enough for me, so I will stay at UPS for now. But I am still looking for something better.
I just got a call Friday from a company called unisys. They are hiring for what they call Clientell(sp?) Infrstructure Rep. Not sure why its got such a fancy name. Its nothing more then driving around to thier clients and fixing thier computers(which appear to be Dells according to the info). Benefits look great, they do offer tuition reimbursment, although not sur ehow much, not sure of starting pay either. Although its only part time, so I'm not even sure if they give benefits to part timers. I may try to work out a deal with UPS, to work only a few days a week, so then i could pick up something like this job the rest of the week. Or wait till I get married and then get on my Fiancee's insurance.
Heres the link to the job on career builder.
http://www.careerbuilder.com/JobSeeker/...=unisys&CiBookMark=1&jobcount=7&sname=
I sent them my resume through the site, and they called me a back a day or so later saying the manager liked what he saw and wanted to meet with me for an interview. So I think I will do see what they have to say.
