NEC 1735NXM $90 Rebates Invalid If Purchased At Staples

[venne]

I just filed a complaint with the state AG.

shinson, I just received a response from the email I sent to the rebate center. It took a while for the response; they are really slow.

 

[thunderroller]

does this rebates work

 

[Procter]

Any progress about the fight. folks? I sent mine rebate 5 weeks ago, nothing came up in their website. Should I wait for anthoer 3 weeks or take action now? I've never been in this kinda fight before, can anyone tell me how to do that? Should I telephone NEC before I file any complaint on BBB or State Attorney General?

And do I have to provide any evidence when filing complaint? like the original rebate form and the latter one which indicates the exclusion of purchases from staples; and the webpage of NEC with staples listed as authorized retailer.

TIA

 

[JmsAndrsn]

When you go the Archway website to check the status you may want to try and search by First Name, Last Name, Address, Zip Code. I was always trying it with the phone number and never go any results back. I just now tried searching using the other info and it did come up....denied due to invalid store.

Click here for screenshot.

 

[stanleyeye]

I sent it to them about 6 weeks ago, and I can't find my status either.

Originally posted by: Procter
Any progress about the fight. folks? I sent mine rebate 5 weeks ago, nothing came up in their website. Should I wait for anthoer 3 weeks or take action now? I've never been in this kinda fight before, can anyone tell me how to do that? Should I telephone NEC before I file any complaint on BBB or State Attorney General?

And do I have to provide any evidence when filing complaint? like the original rebate form and the latter one which indicates the exclusion of purchases from staples; and the webpage of NEC with staples listed as authorized retailer.

TIA

 

[bcg213]

:| This morning, I just received the same message from NEC @ 1-866-327-8350 in that they said the rebate wasn't valid and they tried to redirect me to Staples, which I refused to do. In turn, I was told to send a copy my rebate request to:
NEC Rebates
Special Handling Department
PO Box 72699
Rockford, MN 55572.

I anxiously await their reply to my submission. Note to those who submitted complaints to the BBB, FTC, and the local attorney general's office. You may wish to add one more to the list of where to send the complaint, i.e., the US Postal Service for mail fraud. Since the postal service is used to submit this rebate, it would come under the auspices of the USPS mail fraud department. Its website is http://www.usps.com/postalinspectors/fraud

It doesn't hurt to cover all of our bases with NEC. Good luck to all.

 

[imported_thesearcher]

I followed the lead of Venne and also called the rebate headquarters. I was also told to Fax in the information submitted with the rebate. I ask if it was possible to e-mail instead of faxing it, and was given the following address: emails@parago.com attention "rebates submission" this might help those who also find it more convienient to email than fax in their submission

 

[weepul]

Originally posted by: thesearcher
I followed the lead of Venne and also called the rebate headquarters. I was also told to Fax in the information submitted with the rebate. I ask if it was possible to e-mail instead of faxing it, and was given the following address: emails@parago.com attention "rebates submission" this might help those who also find it more convienient to email than fax in their submission

i dont think parago and archway are related... u might be thinking about the staples $30 rebate and not the archway $90 rebate.

//krunk (^_^x)

 

[pxc]

Originally posted by: bcg213
Note to those who submitted complaints to the BBB, FTC, and the local attorney general's office. You may wish to add one more to the list of where to send the complaint, i.e., the US Postal Service for mail fraud. Since the postal service is used to submit this rebate, it would come under the auspices of the USPS mail fraud department. Its website is http://www.usps.com/postalinspectors/fraud

It doesn't hurt to cover all of our bases with NEC. Good luck to all.

OMG. NEC and Staples didn't even make that rebate offer to you. Someone found a rebate elsewhere, and at least on FW, gave a caveat that it may not be valid. I feel sorry for those of you who were relying on that rebate. But if NEC doesn't pay it, that's not fraud.

 

[deals99]

Originally posted by: pxc

Originally posted by: bcg213
Note to those who submitted complaints to the BBB, FTC, and the local attorney general's office. You may wish to add one more to the list of where to send the complaint, i.e., the US Postal Service for mail fraud. Since the postal service is used to submit this rebate, it would come under the auspices of the USPS mail fraud department. Its website is http://www.usps.com/postalinspectors/fraud

It doesn't hurt to cover all of our bases with NEC. Good luck to all.

OMG. NEC and Staples didn't even make that rebate offer to you. Someone found a rebate elsewhere, and at least on FW, gave a caveat that it may not be valid. I feel sorry for those of you who were relying on that rebate. But if NEC doesn't pay it, that's not fraud.

But the rebate form states that the rebate is valid at authorized resellers. Staples is clearly authorized. They later changed the form to exclude staples. It was valid, they decided not to honor it and then changed it to prevent this from happening in the future.

 

[digger44]

Originally posted by: pxc

Originally posted by: bcg213
Note to those who submitted complaints to the BBB, FTC, and the local attorney general's office. You may wish to add one more to the list of where to send the complaint, i.e., the US Postal Service for mail fraud. Since the postal service is used to submit this rebate, it would come under the auspices of the USPS mail fraud department. Its website is http://www.usps.com/postalinspectors/fraud

It doesn't hurt to cover all of our bases with NEC. Good luck to all.

OMG. NEC and Staples didn't even make that rebate offer to you. Someone found a rebate elsewhere, and at least on FW, gave a caveat that it may not be valid. I feel sorry for those of you who were relying on that rebate. But if NEC doesn't pay it, that's not fraud.

PCX,

Who was the offer made to? Do you see something that I don't? I thought it was made to anyone purchasing the listed monitors at an authorized NEC reseller who submits the required documentation listed on the form within the required timeframe.

Where's the grey area? I've read all of the fine print. Look, if they screwed up and neglected to print some sort of exclusion, then they screwed up! But it's THEIR screw-up, not MINE (ours). They'll have to eat it. (and I think they probably will)....JD

 

[Garlic]

NEC DID, I repeat DID make the offer for the $90 rebate for it is clearly stated in the rebate form.

Ill say it one more time.

NEC offered a $90 for this LCD from ANY authorized retailer. Its that simple.

Just because Staples didnt offer it dosnt mean its not valid and legally binding.

 

[jdopple]

Now that so many are doing the rebate thing, it pays for co's to bust chops. Best to stay under tha radar, lest you be picked off like the scheming rats we are.

 

[jdopple]

dupe

 

[shinson]

I have copies of everything and will be sending them to the "Special Handling Deptartment"

NEC Offered the $90.00 rebate and should honor it. I read the rebate and no where in the rebate does it say that Staples is not an authorized retailer.

Stplaed honored their $50.00 rebate, no problem.

BBB
State AG
USPS

will all be copied in my correspondence.

It would be in NEC's better interests to quite this quickly........

 

[Zim]

The BBB is a waste of time. eMachines refused to honor one of my rebates. I went thru the BBB process of post and response. In the end eMachines said they weren't paying it and that was that. There is no way to force them to pay it, nor is there any way to post negative feedback against them. All the BBB does is allow you to speak indirectly with a company rep who can then tell you to push off.

 

[bcg213]

:roll: Since NEC posted the rebate coupon on its website, it IS making the offer to anyone who visits its site. I have found, and utilized, many rebate offers made on manufacturers' websites. This is the first time that a rebate that I have submitted has not been honored.

If NEC wanted to limit the availability of the rebate to certain vendors/retailers, then the rebate form should state the exclusion. And, YES, it is fraud when an offer is made and not honored.

 

[laier19usa]

Originally posted by: bcg213
:| This morning, I just received the same message from NEC @ 1-866-327-8350 in that they said the rebate wasn't valid and they tried to redirect me to Staples, which I refused to do. In turn, I was told to send a copy my rebate request to:
NEC Rebates
Special Handling Department
PO Box 72699
Rockford, MN 55572.

I anxiously await their reply to my submission. Note to those who submitted complaints to the BBB, FTC, and the local attorney general's office. You may wish to add one more to the list of where to send the complaint, i.e., the US Postal Service for mail fraud. Since the postal service is used to submit this rebate, it would come under the auspices of the USPS mail fraud department. Its website is http://www.usps.com/postalinspectors/fraud

It doesn't hurt to cover all of our bases with NEC. Good luck to all.

Hi,

I saw your post regarding the NEC LCD rebate and was wondering if you've heard anything from NEC after resubmitting to that address in Rockford, MN. I was told they couldn't even find my rebate submission and was directed to mail my rebate to that same address.

Thanks,
Steve

 

[imported_thesearcher]

I recieved my rebate today

 

[laier19usa]

Originally posted by: thesearcher
I recieved my rebate today

Did you have to fight for your rebate or did they just send it to you no problem?

 

[Zorro]

Originally posted by: degaffman
:disgust:

I just spoke with an NEC rebate representative concerning the LCD1735NXM $90 rebate (after I checked their website for my rebate and it could find no info). At first she told me to wait 8 weeks for the rebate to go into the system (I told her it had already been about 6, it should be there). Then she asked where I purchased the monitor, I told her Staples, and she said my rebate would be invalid when the rebate paperwork was processed. There are only 5 vendors that participate in NEC LCD rebates, she said, and Staples is not one of them. I told her I got the rebate form from the NEC site and there was no info concerning valid or invalid retailers, and that I had received rebates from NEC before on items purchased from staples. She said that they do have the list of valid retailers for rebates on their web site, and I was out of luck (despite my threats of Better Business Bureau, Internet Fraud, etc).

What's the next step here? That $90 rebate was the reason I purchased the monitor, I almost sure I got the rebate form straight off their website, and there was no info concerning retailer restrictions. And staples has been valid before. I hope we can complain enough here to get some action. Their rebate phone no is 1-866-327-8350. Website for checking rebates is www.nec.archway.com.

degaffman

Let me guess you tried double dipping a rebat ??

 

[weepul]

Originally posted by: Zorro

Originally posted by: degaffman
:disgust:

I just spoke with an NEC rebate representative concerning the LCD1735NXM $90 rebate (after I checked their website for my rebate and it could find no info). At first she told me to wait 8 weeks for the rebate to go into the system (I told her it had already been about 6, it should be there). Then she asked where I purchased the monitor, I told her Staples, and she said my rebate would be invalid when the rebate paperwork was processed. There are only 5 vendors that participate in NEC LCD rebates, she said, and Staples is not one of them. I told her I got the rebate form from the NEC site and there was no info concerning valid or invalid retailers, and that I had received rebates from NEC before on items purchased from staples. She said that they do have the list of valid retailers for rebates on their web site, and I was out of luck (despite my threats of Better Business Bureau, Internet Fraud, etc).

What's the next step here? That $90 rebate was the reason I purchased the monitor, I almost sure I got the rebate form straight off their website, and there was no info concerning retailer restrictions. And staples has been valid before. I hope we can complain enough here to get some action. Their rebate phone no is 1-866-327-8350. Website for checking rebates is www.nec.archway.com.

degaffman

Let me guess you tried double dipping a rebat ??

i wouldn't say double dipping the rebate. there were 2 seperate valid rebates. nec is just claiming one of them isn't valid for staples, when nec specifically lists staples as a valid retailer.

//krunk (^_^x)

 

[imported_thesearcher]

Originally posted by: laier19usa

Originally posted by: thesearcher
I recieved my rebate today

Did you have to fight for your rebate or did they just send it to you no problem?

Initially I got refused like others have posted, from the rep at archway, I pressed the issue and finally they had a person from NEC call. I can only suggest be polite but firm and ask to speak to the person responsible for the decision. I got both the $90 and $50 rebate from my purchase at staples. BTW my status never showes up on their web site

 

[brentpresley]

BA$TARD$!!! I talked to supervisor "Denny" and he said my rebate claim had been rejected because the monitor was purchased at staples.
Anyone care to PM me the info of who to contact at NEC/Mitsubishi to get the resolved? Also, what state attorney generals should be contacted? Texas, or the state we live in?

 

[knightc2]

Your state.