My computer keeps freezing, please please help

[Bronxkid]

After fifteen minutes or so of running windows 2k pro, I get a blue screen that gives some numbers and stuff then it says: "beginning dump of physical memory...Physical memory dump complete. Contact system administrator." Then my computer is frozen and I have to reset. I'm worried that this problem is fragmenting my harddrive because I have to keep resetting from windows. Every time I re-boot it goes through the file structure which is annoying. I tried re-installing win2k but I get an error that some program is not fully installed and to reload windows and let that program fully start before trying to install windows, even though I have no idea what that program is. Any ideas on what I should do?

 

[LiLithTecH]

I think a litle more info is needed before we can help.

What is the actual Error Code displayed.
A description of your system hardware.

You may want to run the Diagnostic software from the Hard Drive MFG
to rule out a bad hard drive.

It could be Bad Ram corrupting the Pagefile, or it could be the drive itself.

 

[Bronxkid]

Oops, I didn't write down the various numbers in the error because it's like two lines long and didn't think it meant anything. My harddrive is a maxtor 20 gig 7200 rpm drive. I'm running win 2k pro on an amd 1.33 ghz w/ 256 ram. The motherboard is a epox 8k7a. My harddrive was OEM so it didn't come w/ diagnostic software. Is there software to download from the internet that is good for diagnosing problems? Thanks.

 

[Miramonti]

try running it in safe mode to see if its stable.

 

[LiLithTecH]

Try here for the HD Diagnostic software for Maxtor/Quantum drives.

PowerMax v3.04

 

[Bronxkid]

Thanks guys. I'll try the suggestions and see what happens. I just hope it doesn't require reformatting the drive because I can't keep the computer on long enough to back up the harddrive!

 

[Bronxkid]

I noticed my computer doesn't crash in safe mode. I got into safe mode and used powermax software. It gave me the error: "fail drive recal test" and in the explaination it said "Recal command failure drive ready me out" Anyone know what this means? I guess I have to contact maxtor.

Update: I retried the test but not in windows safe mode, but from the command prompt. Both the quick test and the regular test passed w/o problems. Looks like it's a problem while in windows. Any suggestions? thanks.

 

[LiLithTecH]

Start with the System Event Viewer.
Start \ Settings \ Control Panel \ Administrative Tools \ Event Viewer \
See what errors have been logged, and post them here.

 

[Bronxkid]

Wow, I didn't know about this option here's what I got - these are the most recent errors (one is the most recent but I deleted some files so my harddrive has a little more space).

1) The D: disk is at or near capacity. You may need to delete some files.
2)The C: disk is at or near capacity. You may need to delete some files
3)The Event log service was started.
4)The ASCTRM service failed to start due to the following error: The system cannot find the file specified.
5) The server {1BE1F766-5536-11D1-B726-00C04FB926AF} did not register with DCOM within the required timeout.
6)The Remote Access Connection Manager service depends on the Telephony service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
7)The System Event Notification service depends on the COM+ Event System service which failed to start because of the following error:
No attempts to start the service have been made since the last boot.
8)The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x001f0007, 0x00000002, 0x00000000, 0x8042d7c8). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINDOWS\Minidump\Mini111002-01.dmp.
9)The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x000003ac, 0x00000010, 0x00000000, 0xeb7ba548). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINDOWS\Minidump\Mini110902-01.dmp.