Well, their call center wants this M.B. in their hands to test it. They are in directly implying it has a functioning Bluetooth, and they will tested it, and take snap shot so they can email me.
That's where the confusion lays with this board. If you look at the detailed specs, it only says wifi.
It's just one image on the Canadian site says BT. It looks like they initially were going to offer BT on this board, but cancelled the plans at the last second, to force user to buy the H170 version. Does it suck they did that, and places like Newegg say it has BT? Yup, but at some point you realize you have to move on.
I mean changing out the board once, and changing out the module 3 times would get very old. I could understand if everyone else's board had working BT, and this was an isolated issue, but the fact is nobody's BT works on this board. Add in the fact that MSI's low-level tech support doesn't seem to have a clue either doesn't help. So spending all that time emailing them, mailing back parts, putting new parts in, is all of that worth $10? (the price of a USB BT thumb drive).
I agree swapping out the parts to gets old real quick and feels sotrta going no ware. Specially if one the party knows for sure there is nothing wrong with it. However I don't take substandard specially when the vendor company 100 % believe it suppose to work.
However I also understand I needs to go through the due process; which may not be ideal for me; however it is a process. I also wants them to understand what is the real issue. Most of the users who are facing this issue may get benefits out of it.
Also the M.B. they sold in Canada may suppose to have it ???? Did they sent the wrong batch to Canadian market ????
We will learn when I get the answer from vendor support.........
Enough said about that..........
What I think ???
Well I think this M.B. is missing subsystem of Layer 1 connection to USB to M.2 connection.
If I take same WiFi card to my Laptop which has originally 7260 Intel which is basically an older gen of this car. This card works fine! because foundation of Bluetooth and WiFi suppose to works. Screen shot is below.
Look at the pic below. The Bluetooth hardware system basically running off the USB3 connection (Subsystem)
I think MSI motherboard is missing this subsystem
L@@k at pic below
I think I am missing that connection.
Thanks
Mir