MS Word, templates etc.

Bglad

Golden Member
Oct 29, 1999
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OK, this has been driving me crazy for months now. Somehow I had this setup properly but I got a new computer a few months back and can't get it to work properly ever since.

I have an HP laser printer with a couple of extra paper trays. Tray one holds plain paper and the next couple hold letterhead.

I use ACT which, which in turn uses Word templates calling them up to write letters and inserting specified data into the letter. Anyway, I used to have the template setup so that it would print on the proper letterhead, say from tray 2. Now I can't get it to work. If I just push print, it goes to plain paper. I have to go to the printer setup every time and choose tray 2. Then, I forget to set it back and I print out a bunch of other stuff on expensive letterhead by mistake because I have changed the global settings and every app prints to tray 2.

When I go to paper source in page setup in the template file, it gives options of default tray and form select.

How do you specify in templates printing preferences without affecting the global printer settings?

EDIT
OK more info: My global printer settings appear to be correct. All the trays show up as options and are labelled with the proper paper that they contain, but those options don't seem to appear available to MS Word page setup.

Thanks for helping.
 

corkyg

Elite Member | Peripherals
Super Moderator
Mar 4, 2000
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Look in the FEATURES tab of the print menu.
 

Bglad

Golden Member
Oct 29, 1999
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Hmmm don't even see that tab. Could you be more specific?

Thank you.
 

theknight571

Platinum Member
Mar 23, 2001
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Can you Edit the template ACT is using? Changing the Page Setup in the .DOT template?

I can't test this since we can't overwrite the templates here at work.

- TK


P.S. I really need to start checking this forum from home.. lol
 

Bglad

Golden Member
Oct 29, 1999
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Yes, I can edit the templates completely, create new ones by modifying existing or even from scratch. But there is no option in the page setup for pulling from secondary trays for that individual document.

I know I had this setup with my old computer but can't figure it out now!

Argh!
 

theknight571

Platinum Member
Mar 23, 2001
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Just trying to understand what's happening...

When you pull up Page Setup and go to the Paper Source tab, you are not able to select the proper paper tray etc?

- TK

 

Bglad

Golden Member
Oct 29, 1999
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When I go to the paper source tab, my options are default tray or form select.

The only way I can get it to print from trays 2 or 3 is to set it in the global printer settings. Then I have to get reset after each print.
 

theknight571

Platinum Member
Mar 23, 2001
2,896
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Sorry...you did state that earlier..I just missed it...

Reinstall the printer driver maybe?

Still thinkin... If I come up with anything else... I'll post it.

- TK