Microsoft Licensing - they can't even figure it out

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MobileLoser

Member
Mar 3, 2007
126
0
0
Didn't know software licensing could be this complex. I thought it was a flat rate depending on number of licenses and product tier (i.e. home, business, pro, enterprise, etc.)
 

boredhokie

Senior member
May 7, 2005
625
0
0
If I was paying 250 bucks to figure out a licensing issue then I'm pretty sure I'd expect to have a correct answer pretty quickly.
 

LANMAN

Platinum Member
Oct 10, 1999
2,898
128
106
Originally posted by: shortylickens
Originally posted by: LANMAN
Originally posted by: mzkhadir
yes, every company has issues.
50 billion dollars in assets (liquid remind you)
They should be held to setting an example not the exception.
Case in point... if the "company" staff can't understand their own licensing, how do they expect their customers to do the same? Pretty serious "issue".
Why should they?
The product sells doesnt it?
Why should they try when they already have the business?

LMAO!! Do you work for Google?? With that type of comment, you probably should be if you don't. Then it woudn't be no wonder why Viacom is suing them.

--LANMAN
 

LANMAN

Platinum Member
Oct 10, 1999
2,898
128
106
Originally posted by: boredhokie
If I was paying 250 bucks to figure out a licensing issue then I'm pretty sure I'd expect to have a correct answer pretty quickly.

Agreed. You know something has got to be wrong when you get two engineers on the phone at the beginning. :)

--LANMAN
 

Oakenfold

Diamond Member
Feb 8, 2001
5,740
0
76
Originally posted by: LANMAN
Originally posted by: crystal
Originally posted by: LANMAN
Originally posted by: mzkhadir
yes, every company has issues.

50 billion dollars in assets (liquid remind you)

They should be held to setting an example not the exception.

Case in point... if the "company" staff can't understand their own licensing, how do they expect their customers to do the same? Pretty serious "issue".

--LANMAN

If you are working for a company. Are you saying you know all about your company? i.e. laws and regulations. accounting and taxes?

As CIO of my bank I work at.. yes because if I don't the Office of Comptroller Currency (OCC) will do one of two things: 1) get me fired or 2) they issue a cease/desist order and they shut the doors.

No pressure....

--LANMAN

As a CIO Lanman has a responsibility to attest to the internal controls of the organization. Depending on the size of the organization (and if they are public company) this means SOX 404 compliance. That means he has to know his stuff or the OCC will be one of several of his worries.

 

Kelvrick

Lifer
Feb 14, 2001
18,422
5
81
Originally posted by: LANMAN
Originally posted by: Kelvrick
Originally posted by: LANMAN
Originally posted by: crystal
Originally posted by: LANMAN
Originally posted by: mzkhadir
yes, every company has issues.

50 billion dollars in assets (liquid remind you)

They should be held to setting an example not the exception.

Case in point... if the "company" staff can't understand their own licensing, how do they expect their customers to do the same? Pretty serious "issue".

--LANMAN

If you are working for a company. Are you saying you know all about your company? i.e. laws and regulations. accounting and taxes?

As CIO of my bank I work at.. yes because if I don't the Office of Comptroller Currency (OCC) will do one of two things: 1) get me fired or 2) they issue a cease/desist order and they shut the doors.

No pressure....

--LANMAN

So is the teller at one of your branches expected to know everything too? Thats probably basically what the csr you're talking to is.

EDIT: I'm at an accounting firm where everyone is in a similar field and as high as you go, nobody is expected to have all the answers. You're just trying ot throw your weight around and bully other posters into thinking you're right.

Yes, because there are policies and procedures to follow; same applies to her. You deviate from policy/procedure, your fired.
We are paid to protect your privacy and your money, we fail, we loose not only our customers but our reputation.
Same is applied to Microsoft - I invest my dollars in their company, I expect the person I'm paying (BTW: $245.00 per incident, I was just lucky to get it refunded) to know the answers to my questions.

To answer your stupid comment about "throwing my weight around", you've already demonstrated how ignorant you are. I simply stated a fact and nothing more. Even what I said about MY company, they are facts. How do you possibly get a biased post from that? Your the damn one throwing your weight around so take your dead 'weight' somewhere else.

--LANMAN

How am I ignorant by trying to defend a CSR. I don't see how my views are biased considering I'm in no way connected to Microsoft, just an ass on an internet forum. You're a CIO, she's a csr. Even though any worker is considered a representative of their employer, you have completely different responsibilities.

As far as I know, she did follow procedures by transfering you to a higher authority. Its not her fault it gets shoved back on her somehow.

You can't leave info out of your thread and basically expect everyone to come in and follow suit in your MS bashing.