- Oct 10, 1999
- 2,898
- 128
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I had to call Microsoft on a licensing issue an after two and a half hours of being on hold etc? I actually have a live recording on my voicemail of two Microsoft employees arguing.
One is an engineer and the other is a customer service representative.
The engineer is saying to her? ?We have been on the phone for over an hour trying to get the right person in the licensing department and we keep getting transferred to you. We need to talk to someone who knows the technical details on licensing. This is ridiculous and we?re all getting frustrated because we?ve been connected to four different people and every time we get routed to Customer Service.?
I had to put them on hold because I was laughing so hard I didn?t want them to hear me.
--LANMAN
One is an engineer and the other is a customer service representative.
The engineer is saying to her? ?We have been on the phone for over an hour trying to get the right person in the licensing department and we keep getting transferred to you. We need to talk to someone who knows the technical details on licensing. This is ridiculous and we?re all getting frustrated because we?ve been connected to four different people and every time we get routed to Customer Service.?
I had to put them on hold because I was laughing so hard I didn?t want them to hear me.
--LANMAN