Mall Buffet style restaurants forget that the customer is in charge...

[BigJ]

Originally posted by: D22
I have a sense of negotiation and not getting screwed...I try to get my money's worth in any transaction. They are making a profit regardless, so I do not see the problem in trying to negotiate a more desirable result for myself.

You are such a tool.

By placing an order, you are agreeing to the terms of the order. You are not entitled to anything besides the standard arrangement. The restaurant would've been doing you a favor for substituting a relatively expensive item (potatoes) for a relatively cheap item (bread). The fact that you'd decide to walk out based on this is why you are a tool.

EDIT: And btw. The company couldn't give two sh!ts about you're measly $6. You know who they do care about? The peoply that come in every other day, every week, etc. Regulars are where retail stores/restaurants/most businesses get their money, not cheap assholes like yourself. It is far more cost effective to maintain a client base then to establish new clients.

 

[johnjbruin]

Originally posted by: D22
LOl @ entitlement. And yeah, I am not going to make it in this world. I just got done working for the past 2 years to save up enough money for college so I won't ever have to work more than part-time again if I don't want to. I have A's in all my classes and I will be a pharmacist or PA one day. I know nothing about the real world...yeah...sure.

All I am saying is I eat out about once every 2 months. So for all you people who say the customer is not in charge, then explain why they won't ever get any of my money? Unlike alot of people here, I actually can control myself and eat at HOME everyday if I want to. That $6 is a mistake I will not repeat ever again.

And yea, they can refuse service, and I can tell them to go F themselves too, and then make them waste the food that they already have put on the plate. WHO WINS THEN??? I'm the type who is glad to do it too... Not to mention the last time I didn't like the attitude of the Chick-Fil-A worker, I placed a larger order and then just drove off. LOL at the business winning.

You just won yourself the award for master a$$hole

They don't give a ****** about your business anyway - they have another 10000 people that visit the mall everyday.

Its all a supply/demand thing. You make up 0.0000001% of their yearly demand anyway.

You go boy - you go show them...

 

[schneiderguy]

Originally posted by: BobDaMenkey
Dude, you have major issues.

QFT

waaaa they didnt give me potatoes!

/wrists

 

[Turin39789]

Meh, you're overreacting. I ordered a sandwich at the local liqour barn deli the other day, and they were out of the pasta salad side that came with it and were only offering the potato chip option that came with the meal. I asked about switching it out for the number of other pasta salads that they still had in stock and the lady couldnt do anything about it. She doesnt make the decisions, line workers don't 90% of the time. I paid for my beer and got dinner elsewhere.

Nothing to get your panties in a wad for.

 

[D22]

A business that actually WANTS business is not going to think it is a big deal to substitute a slice or 2 of sweet potatoes for a piece of corn bread that cost roughly the same amount, or at most, is a difference to the establishment of 10-20 cents.

I used to work at the Fry's Electronics Return Department, so believe me, I have seen EVERYTHING. If I refused a customer's request at Fry's THERE GOES MY JOB. We would routinely make exceptions that cost the company $50-$300...

Does it make any sense now why I get a little peeved when my request that MIGHT cost this company 10-20 cents is declined? The credit card I used cost them more than that, and I also made sure to run it as credit because I knew it would cost them more money. I should have said, "you know, if you gave me that extra ounce of potato, I would have paid cash." Just to see the look on their face, lol.

BTW, I hope I never see anyone here bashing Fry's. The exceptions we made for customer's were easily more than ANY store outside of maybe costco...

 

[sswingle]

I still don't understand why the OP thinks it was a buffett...

 

[Babbles]

Wow.

OP = Douche

By the way, the customer is hardly ever right and the customer sure as hell is never in charge.

 

[BigJ]

Originally posted by: D22

Does it make any sense now why I get a little peeved when my request that MIGHT cost this company 10-20 cents is declined? The credit card I used cost them more than that, and I also made sure to run it as credit because I knew it would cost them more money. I should have said, "you know, if you gave me that extra ounce of potato, I would have paid cash." Just to see the look on their face, lol.

Bwahahahahahah.

This just keeps on getting better and better.

 

[Mo0o]

I think you are the epitome of a petty douche-nozzle. Keep patting yourself on the back for ripping businesses off of $6.00. :disgust:

 

[OS]

Originally posted by: D22
A business that actually WANTS business is not going to think it is a big deal to substitute a slice or 2 of sweet potatoes for a piece of corn bread that cost roughly the same amount, or at most, is a difference to the establishment of 10-20 cents.

I used to work at the Fry's Electronics Return Department, so believe me, I have seen EVERYTHING. If I refused a customer's request at Fry's THERE GOES MY JOB. We would routinely make exceptions that cost the company $50-$300...

Does it make any sense now why I get a little peeved when my request that MIGHT cost this company 10-20 cents is declined? The credit card I used cost them more than that, and I also made sure to run it as credit because I knew it would cost them more money. I should have said, "you know, if you gave me that extra ounce of potato, I would have paid cash." Just to see the look on their face, lol.

BTW, I hope I never see anyone here bashing Fry's. The exceptions we made for customer's were easily more than ANY store outside of maybe costco...

lol aren't you the self proclaimed master of hard balling for 20 cents.

 

[D22]

I never said I thought it was a buffet. I said "buffet style" because of the way the food is laid out in front of you LIKE a buffet. As opposed to the chef making the food and then the server bringing it out.

Let me repeat myself - Buffet-style does not mean Buffet, thery are two different things.

 

[Babbles]

Originally posted by: D22
I never said I thought it was a buffet. I said "buffet style" because of the way the food is laid out in front of you LIKE a buffet. As opposed to the chef making the food and then the server bringing it out.

Let me repeat myself - Buffet-style does not mean Buffet, thery are two different things.

:roll:

Whoa, you are a petty douche and a moron.

 

[waggy]

Originally posted by: D22
A business that actually WANTS business is not going to think it is a big deal to substitute a slice or 2 of sweet potatoes for a piece of corn bread that cost roughly the same amount, or at most, is a difference to the establishment of 10-20 cents.

I used to work at the Fry's Electronics Return Department, so believe me, I have seen EVERYTHING. If I refused a customer's request at Fry's THERE GOES MY JOB. We would routinely make exceptions that cost the company $50-$300...

Does it make any sense now why I get a little peeved when my request that MIGHT cost this company 10-20 cents is declined? The credit card I used cost them more than that, and I also made sure to run it as credit because I knew it would cost them more money. I should have said, "you know, if you gave me that extra ounce of potato, I would have paid cash." Just to see the look on their face, lol.

hahahah and t hey would have said thanks for makeing us money anyway.

FIGHT ON BROTHER! FIGNT THE MAN!

heh conitnue buying lunch at such places lol

 

[Whisper]

Originally posted by: D22
A business that actually WANTS business is not going to think it is a big deal to substitute a slice or 2 of sweet potatoes for a piece of corn bread that cost roughly the same amount, or at most, is a difference to the establishment of 10-20 cents.

I used to work at the Fry's Electronics Return Department, so believe me, I have seen EVERYTHING. If I refused a customer's request at Fry's THERE GOES MY JOB. We would routinely make exceptions that cost the company $50-$300...

Does it make any sense now why I get a little peeved when my request that MIGHT cost this company 10-20 cents is declined? The credit card I used cost them more than that, and I also made sure to run it as credit because I knew it would cost them more money. I should have said, "you know, if you gave me that extra ounce of potato, I would have paid cash." Just to see the look on their face, lol.

BTW, I hope I never see anyone here bashing Fry's. The exceptions we made for customer's were easily more than ANY store outside of maybe costco...

To address your points:

1) Customers at Fry's tend to spend a lot more money than do customers at a $6/plate restaraunt, and thus customer service is key. Especially when Fry's is a national (or somewhat national) chain; they're in the public eye a lot more frequently than would be a mall buffet.

2) I don't think anyone's upset that you asked to substitute in your order. What everyone's objecting to is your overall mindset in relation to being upset: you're blowing the situation way out of proportion, and looking for any petty, insignificant way possible to get back at a restaraunt for refusing to offer you something other than the meal for which you paid.

3) The credit card vs. cash issue probably cost them about what your sweet potatoes were worth in relation to the bread, so either way, they're not really losing money

 

[dighn]

if it's not on the menu, they have 0 obligation to do anything for you.

 

[b0mbrman]

Ah, I love the sense of entitlement...

Here's how you get back at them: Stop eating there. That's how capitalism (and the grown-up world) works

 

[D22]

And if they HAD said that I would have promptly hit "cancel" instead of signing my name on the electronic keypad and told them to go F themselves with a Ginger Stalk and a Turkey Thigh.

Babbles: Okay, since you don't like "buffet-style" you tell me what I should have called it. I'll make sure to do that in the future as to not confuse anyone.

 

[Whisper]

Originally posted by: D22
And if they HAD said that I would have promptly hit "cancel" instead of signing my name on the electronic keypad and told them to go F themselves with a Ginger Stalk and a Turkey Thigh.

Babbles: Okay, since you don't like "buffet-style" you tell me what I should have called it. I'll make sure to do that in the future as to not confuse anyone.

And they would have promptly returned your food to its heating plates and gone on to the next customer in line.

 

[uhohs]

hilarious thread. thanks for being super douche. :thumbsup:

 

[Babbles]

Originally posted by: D22
And if they HAD said that I would have promptly hit "cancel" instead of signing my name on the electronic keypad and told them to go F themselves with a Ginger Stalk and a Turkey Thigh.

Babbles: Okay, since you don't like "buffet-style" you tell me what I should have called it. I'll make sure to do that in the future as to not confuse anyone.

You could have called it, oh I dunno, a restaurant. The point is you were trying to make some sort of argument that there is a difference between saying "buffet" or "buffet style" in terms of a restaurant when the average reasonable person would conclude that they are the same.

Regardless it is your weak and selfish petty quasi-revenge immaturity that is the real problem.

Now I think I am going to invite some people over for a party and tell them that it is not pot-luck, but pot-luck style.

 

[BigJ]

Originally posted by: D22
And if they HAD said that I would have promptly hit "cancel" instead of signing my name on the electronic keypad and told them to go F themselves with a Ginger Stalk and a Turkey Thigh.

Babbles: Okay, since you don't like "buffet-style" you tell me what I should have called it. I'll make sure to do that in the future as to not confuse anyone.

In a mall, eh? They would've promptly called security and had you removed from the premises.

 

[D22]

Whisper - They would have at least lost the Styrofoam to-go plate, so in the end it would have cost them something. I'll make sure to think of more creative ways to take a bigger chunk out of them next time though...

I also used to serve at a couple of different restaurants for 1.5 years. Yes, this is still not the same as a mall restaurant, but it is alot closer than my Fry's example. When a customer complained about anything we would either comp somerthing on their ticket or give them a free dessert. I also did occasionally get a request for something extra on the loaded baked potato and the like. Our policy was to always honor the request.

Where did I work you ask?

Red Lobster
Olive Garden
On the Border
Durango's Steak House
O'Charley's

I think I know a little bit about the industry and customer service...Again, I understand it is still a different environment, but it is pretty close....

babbles: You lose. What if I wanted to use an adjective to give a description of the TYPE of restaurant that it was? Oh wait, instead of buffet-style I will say," The type of restaurant where they have the food already cooked and prepared, and you choose from what you see in front of you, then the worker scoops the food and puts it on a plate on a tray and gives it to you."

 

[Squisher]

Let me get this straight, you're plotting your revenge over a slice of bread.


This will probably probably dog you for the rest of your life

 

[D22]

Okay okay, I am being half-retarded and my over-the-top "Online Persona" and I am being half serious at the same time. I believe what I am saying, but comon, I'm not really THIS psycho...I gotta have a little fun with it too ya know.

 

[everman]

It isn't possible, the potatoes would have reached critical mass and chaos would ensue.