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Logitech tech support is amazing!

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I wonder of they'll help me with my Z5450 speaker set. The command console seems to have been designed by Onkyo as it gets ridiculously hot. Sometimes, it stops receiving audio, hangs for a minute, and eventually shuts off. :|
 
SphinxnihpS said:
They have nice support, but I play FPS, and neither their mice or keyboards cut it. You can not beat Razer mice (currently Mamba) and Cherry switch mechanical keyboards (also Razer).

I had several MX500/518s fail on me btw; now through their terrific warranty, they are work mice.
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I know what you mean. I tried playing MW3 with my G110 and G500 and they started smoking then burst into flames within seconds.
 
fatpat268 said:
No luck on that for me. AFAIK, the support for the Harmony is run by a different division of Logitech. I also had a button stop working, as well as the usb jack and they wouldn't replace it.
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That's different from my experience.

I had a button stop working on my Harmony One after ~6 months and they replaced it with a brand new one.

Easiest support call I had ever had to make.

They've earned my loyalty until something drastic changes with them.
 
I've had some headsets of theirs break but never a mouse.

As a footnote, I've had good experience with ms peripheral support as well.
 
SphinxnihpS said:
They have nice support, but I play FPS, and neither their mice or keyboards cut it. You can not beat Razer mice (currently Mamba) and Cherry switch mechanical keyboards (also Razer).
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That's subjective. I've competed using the G15 + MX Revo, Performance MX, G7 and G700.
 
Logitech have a great reputation here in the UK too. I wish all companies had such high standards. Most don't. COUGHOCZCOUGH..
 
SparkyJJO said:
😵

I know a lot of people who use logitech in FPS games just fine. It isn't like there is something magical about FPS that makes logitech mice not work with it.
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I think SphinxnihpS was pretty clear that those products just don't cut it if you play FPS.
 
Nebor said:
I think SphinxnihpS was pretty clear that those products just don't cut it if you play FPS.
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??? I play BF3 quite well with a pretty low end Logitech wireless mouse, the one thats about $30ish. It's probably better than the old mice I used back in the day, and with ancient mice I was on a couple of the most successful RTCW and ET clans out there.

Better mouse helps, but it's not a total deal breaker. A totally elite player with an average mouse will own the shit out of a very good player with a top end mouse .
 
Arkaign said:
??? I play BF3 quite well with a pretty low end Logitech wireless mouse, the one thats about $30ish. It's probably better than the old mice I used back in the day, and with ancient mice I was on a couple of the most successful RTCW and ET clans out there.

Better mouse helps, but it's not a total deal breaker. A totally elite player with an average mouse will own the shit out of a very good player with a top end mouse .
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Dude, take it up with SphinxnihpS.
 
they replaced my z5500s without issue. even paid for shipping back and forth. logitech has pretty damn good CS, right next to apple.
 
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