LOCK PLEASE

Delta6Echo

Senior member
Jun 1, 2007
837
0
0
http://investing.reuters.co.uk...6_RTRIDST_0_SPRINT.XML

Can you believe the odacity of Sprint? Terminating accounts that call customer service too often? :|

So instead of improving their customer service they are just sending out termination letters? WOW!

This is why Sprint will NEVER see my money and I feel bad that anyone has service with them. I really recommend that current customers do everything in their power to get out of their contract and go with a company who actually appreciates their customers.
 

Pantoot

Golden Member
Jun 6, 2002
1,764
30
91
If you are so unhappy with your service that you call customer service an average of 40 times a month, wouldn't you be happy that they released you from your contract?
 

yowolabi

Diamond Member
Jun 29, 2001
4,183
2
81
While the original fault may have been Sprint's, anytime you can eliminate 1000 customers and get rid of 40,000 calls a month, it makes sense to do it. They were losing money on those customers. This is bad PR, but it won't hurt much, because most people think calling a company30 times a month is insane.

I wonder if someone who wants out of their contract will try this technique in the future.
 

slsmnaz

Diamond Member
Mar 13, 2005
4,016
1
0
moRe businesses should follow their lead. nothing wrong with telling a customer your business is not profitable.