KitGuru's false article: "Updated GTX590 BIOS rushed out to repair reputation"

[Grooveriding]

http://www.kitguru.net/components/g...-gtx590-bios-rushed-out-to-repair-reputation/

'Well, nVidia’s engineering squad have just completed work on a BIOS that is intended to prevent future GTX590 explosions. We will be watching nVidia to find out when it might be available and will let you know. It would be nice to get a clarification from nVidia about which customers could be affected by the ‘exploding card problem’ and whether it is necessary for all customers to update their BIOSes.
nVidia has also said that additional warranty problems relating to exploding GTX590 cards will be dealt with by the manufacturer who shipped you the card, rather than by nVidia itself. So the returns policy should be ‘Back to your local store, as per normal’.
nVidia has yet to make a statement regarding customers who want to return GTX590 cards because they are scared that there are safety issues. It’s a little bit of a grey area, so some clarification would be nice.'


First drivers, then sloppy users, now it's a bios issue... the debacle continues.


Owing to the fact the thread's OP is currently on vacation so they cannot voluntarily update their Thread-Title to reflect information that has recently been made available by Nvidia, I am editing the title based on the following Nvidia statement: (issued to FUDZilla)

NVIDIA's reference GTX 590 VBIOS on the production boards has not changed, and we have not provided a new VBIOS to AICs or end users for GTX 590. The original GTX 590 VBIOS that NVIDIA shipped is good for customers to use and we stand fully behind the reliability of the hardware with that VBIOS.

In an effort to maintain responsible thread-titles which are neither misleading nor communicating misinformation the thread title will be changed.

Original Thread Title: [KitGuru] Nvidia changes position, cites faulty bios now for defective GTX 590 cards

Amended Thread Title: KitGuru's false article: "Updated GTX590 BIOS rushed out to repair reputation"

I will leave the original thread citation of KitGuru in place as there is value to the community in knowing the credibility of any given source. Kitguru's sensationalism of misleading information is relevant in this context, not to mention the needless hyperbole that was added to the thread-title by the OP.

The community expects and deserves responsible thread-titles. Intentionally crafting inflammatory, rhetoric-laden, thread titles is irresponsible and will not be tolerated.

It unfairly characterizes the cited source as well as unfairly prejudices the community to enter the thread with a pre-existing bias towards one another. This is not productive and it is a form of baiting that is not acceptable.

Idontcare
Super Moderator

 

[pcm81]

Sound very similar to the faulty rubber floor mats blamed for the sticking gas pedals in Toyota...

 

[Genx87]

This makes more sense when it comes to the video from that swedish site. The thing sparked when they rebooted the machine.

 

[Arkadrel]

This makes more sense when it comes to the video from that swedish site. The thing sparked when they rebooted the machine.

^ this, it looks like the card stopped (fans power down) ect, then it powers up, but by then its too late.

It could be all they need is a new bios/updated bios, if that is what makes them die.

 

[Beer4Me]

I expect that we shall see the "fixed" BIOS from vendors shortly then (assuming this is true). This BIOS more than likely tweaks power management mode (powermiser) further. Would be interesting to see if performance in certain titles changes as a result.^_^

 

[wahdangun]

wow, GTX 590 was totally disaster for nvdia, its fx5800 all over again what a pr disaster. And its proven that THERE ARE REAL DEAD CARD ON STOCK VOLTAGE AND DRIVER STILL CAN'T HELP IT.

 

[1h4x4s3x]

But but I thought there's no issue?

 

[Grooveriding]

But but I thought there's no issue?

Oh no, there is no issue. It's a conspiracy of liars on the internet, a smear campaign.

Soon nv fanboys will descend with hails of 'good on nvidia' they're looking out for the consumer.

Hopefully this fixes the issue. Unfortunate for people who have already bought the defective 590s though. If I was an owner I would return it, or if I was attached to it, shelve it until there was a new bios available and guarantees of intact warranty if the bios flash were to brick the card.

 

[dguy6789]

Ridiculous. GTX 590s don't blow up. Anyone who says they do is wrong.

 

[Arkadrel]

Ridiculous. GTX 590s don't blow up. Anyone who says they do is wrong.

..Well, nVidia’s engineering squad have just completed work on a BIOS that is intended to prevent future GTX590 explosions....

Quote from Kitguru artical.... apparently nVidias engineers, would disagree with you.

 

[dguy6789]

Quote from Kitguru artical.... apparently nVidias engineers, would disagree with you.

 

[Keysplayr]

This is untrue guys.

 

[bryanW1995]

Sound very similar to the faulty rubber floor mats blamed for the sticking gas pedals in Toyota...

I could be mistaken, but dozens of people dying in horrible, preventable car crashes is probably a bit worse than dozens of people's VIDEO CARDS dying in computer crashes.


edit: I've never looked at kitguru, are they a rumor site like BSN/fudzilla/etc, or are they a "real" tech site? They don't say how they got their info or whom they got it from, though the info is certainly believable.

 

[Bill Brasky]

This is untrue guys.

So a bios revision is *not* in the works? Or which part of the article are you addressing?

 

[Kenmitch]

This is untrue guys.

This is the third time you've posted this in the forum today.

Thread-crapping is not acceptable. Neffing is not acceptable. Repeatedly posting the same off-topic post content is not acceptable.

Idontcare
Super Mod

 

[Keysplayr]

Ken, does this mean you would rather be left in the FUD dark than to know the truth? Because that is the "signal" I'm getting from you. Would you just rather not know?

 

[ZimZum]

wow, GTX 590 was totally disaster for nvdia, its fx5800 all over again what a pr disaster. And its proven that THERE ARE REAL DEAD CARD ON STOCK VOLTAGE AND DRIVER STILL CAN'T HELP IT.

To be fair to the FX5800. It was a letdown in every sense of the word but it never exploded. I cant ever recall a video card launch where like 40% of the reviewers cards couldn't even survive the benchmarking process.

 

[96Firebird]

Ken, does this mean you would rather be left in the FUD dark than to know the truth? Because that is the "signal" I'm getting from you. Would you just rather not know?

Its really not worth responding to these types of posters... Of course, if no BIOS comes out, they will twist it to blame Nvidia somehow. Not because it was never their intentions to begin with...

 

[MentalIlness]

This is untrue guys.

Don't just say it. Prove it.

 

[Genx87]

^ this, it looks like the card stopped (fans power down) ect, then it powers up, but by then its too late.

It could be all they need is a new bios/updated bios, if that is what makes them die.

They did, the CPU fan stopped as well. You can hear the whole thing shut down. When they flipped the power it sparked. So, the question has to be what in the bios blew the card? I think in another thread somebody said the bios has a table of voltages? If that table is messed up or wrong. I could definately see that blowing the cards.

 

[Genx87]

This is untrue guys.

No bios fix? Or the bios isnt the issue? I am still curious about the video. From my view it looks like they shut down the power and restarted. On starting the machine the thing sparked. Drivers obviously wont help in that situation.

 

[pcm81]

Why do you need to shut down the cpu to flash video card bios? Unless its the error in bios that shut down the cpu...

 

[Grooveriding]

Why do you need to shut down the cpu to flash video card bios? Unless its the error in bios that shut down the cpu...

Obviously no one here owns a computer and has experienced that when you get a hard restart crash your whole rig powers down then immediately attempts a restart.

Card fails. Kaboom system goes down, tries to restart, poof, another 590 up in smoke.

 

[WelshBloke]

They did, the CPU fan stopped as well. You can hear the whole thing shut down. When they flipped the power it sparked. So, the question has to be what in the bios blew the card? I think in another thread somebody said the bios has a table of voltages? If that table is messed up or wrong. I could definately see that blowing the cards.

It just looks like the GTX590 had a catastrophic failure and hard crashed the PC, then the PC rebooted and the damage continued.

I dont think they did anything to the power until you see them pulling the power cord at the end.

I dont think just rebooting a PC should cause a card to go POP.

 

[MentalIlness]

Obviously no one here owns a computer and has experienced that when you get a hard restart crash your whole rig powers down then immediately attempts a restart.

Card fails. Kaboom system goes down, tries to restart, poof, another 590 up in smoke.

My PC does this. Even if I overclock the CPU in the bios, when I hit F10 to save the settings, the computer shuts off completely, then reboots. But damn I would hate it if it took my GPU with it.