I work in an Auntie Anne's pretzel kiosk in the middle of a mall. My manager and I were standing in the front taking care of customers. This young woman and her boyfriend/whoever are ordering and when they're about finished, some older (mid 40s?) lady was talking to them. I figure they they were probally friends, so didn't think much of it at the time. The younger lady walked off with a weird stare.
The older woman askes if she can have a Pretzel Dog, which is a hotdog wrapped with pretzel dough. Its pretty good, but its kind of expensive, its $2.98 after tax. I told her sure, and its $2.98, then she replied she had no money and shes hungry. I told her I'm sorry but I can't do anything for her. She askes for samples, but we didn't have any, so I told her the food court might have some samples available. Meanwhile, my manager is disgusted and is about to tell her to leave.
So she just stands there and another couple comes to order, in the middle of ordering, shes begging the newer couple to buy her something to eat. They hesitate and tell her no. She keeps begging says shes very hungry, and "would eat anything". The man gives in and buys her the Pretzel Dog. I hand him the Dog, and he hands it to her. The lady then asks for money to ride the bus. The guy tells her off saying he just bought her something to eat, and then she has the nerve to beg him for money for the bus. My manager and I are disgusted with this woman.
The couple walk off, and the lady looks at the Pretzel Dog. She askes what it is, and I explain to her the hot dog with the pretzel dough and such, and I point to our sign which clearly shows what its supposed to look like. She then says thats not what she wants. My manager explained to her that the man just purchased her a pretzel dog and was being nice. The lady replies "So what?" in a very harsh attitude. She askes if she can have "her money back". I tell her No, then my manager tells her to leave. She walks off, and I see her start to eat her pretzel dog. I had also noticed she had an Old Navy bag. :roll:
I swear, I have never seen anyone so inconsiderate. It really makes me wonder how this person was raised, and what kind of examples she has set for her children. Heh, thats just another one of those customer service stories you hear people talk about.
The older woman askes if she can have a Pretzel Dog, which is a hotdog wrapped with pretzel dough. Its pretty good, but its kind of expensive, its $2.98 after tax. I told her sure, and its $2.98, then she replied she had no money and shes hungry. I told her I'm sorry but I can't do anything for her. She askes for samples, but we didn't have any, so I told her the food court might have some samples available. Meanwhile, my manager is disgusted and is about to tell her to leave.
So she just stands there and another couple comes to order, in the middle of ordering, shes begging the newer couple to buy her something to eat. They hesitate and tell her no. She keeps begging says shes very hungry, and "would eat anything". The man gives in and buys her the Pretzel Dog. I hand him the Dog, and he hands it to her. The lady then asks for money to ride the bus. The guy tells her off saying he just bought her something to eat, and then she has the nerve to beg him for money for the bus. My manager and I are disgusted with this woman.
The couple walk off, and the lady looks at the Pretzel Dog. She askes what it is, and I explain to her the hot dog with the pretzel dough and such, and I point to our sign which clearly shows what its supposed to look like. She then says thats not what she wants. My manager explained to her that the man just purchased her a pretzel dog and was being nice. The lady replies "So what?" in a very harsh attitude. She askes if she can have "her money back". I tell her No, then my manager tells her to leave. She walks off, and I see her start to eat her pretzel dog. I had also noticed she had an Old Navy bag. :roll:
I swear, I have never seen anyone so inconsiderate. It really makes me wonder how this person was raised, and what kind of examples she has set for her children. Heh, thats just another one of those customer service stories you hear people talk about.
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