McDonald's served its coffee at temperatures consistent with if not actually lower than the "industry standard brewing and serving temperatures" as defined by the prestigious American National Standards Institute (ANSI), Association of Home Appliance Manufacturers (AHAM), and every coffee trade organization.
These standards definitively and unequivocally refute the plaintiff's argument that home coffee brewers have lower brewing and serving temperatures. According to the trade and manufacturing organizations who set the standards and manufacture home coffee brewers, the plaintiff's argument was a complete fabrication.
McDonald's settled previous lawsuits only where an employee was alleged to have contributed to the spill, in part or whole, and cases where the serving container was defective or otherwise failed, resulting in a spill. Ms. Liebeck spilled the coffee on her own damned self wholly through her own negligence or carelessness.
McDonald's did a piss poor job of defending itself in court because it did not believe such an absurd case had any hope of prevailing given that similar and identical suits have been rejected time and again on appeal (e.g. McMahon v. Bunn-O-Matic Corp. 150 F.3d 651 7th Circuit 1998). Lesson: Take every lawsuit seriously, no matter how absurd or frivolous it may be.
Hot beverages at the temperatures alleged by the plaintiff to be "safe" can by the plaintiff's own admission cause potentially serious burn injury to young children and the elderly, with a high probability of causing 2nd degree burns requiring split-thickness skin grafts. The difference between McDonald's temperature and the plaintiff's alleged "safe" temperature is not "serious injury vs. no injury at all" but a difference of "serious injury vs. less serious injury".
McDonald's settled because it was receiving negative publicity. Had it appealed, it would have been a slam dunk victory for McDonald's in the courts, but would have brought more unwanted public attention.
To recap:
Greedy trial lawers exploited our system of justice, fabricated evidence in a liability case, and got a jury to buy it, legally extorting money from a model corporate citizen under the pretense of justice....and we still have debate over whether this was right or wrong.
God Bless America.