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Ichinisan said:
Good.
Click to expand...

Fucking TWC has been throttling our speed from 16 to goddamn 1 MbPS starting around 7:30 the past few nights. I called them up Tuesday night and of course all I got was some beloved patriot-Indi-Bangladeshi person with a fake English sounding name giving me all the usual unplug and plug back in spiel, and I refuse to have someone come out because whenever they do, it won't be around throttling time.

Upload still working like normal (just over 1 MbPS), but not download.

FUCK YOU TIME WARNER. I want to switch to AT&T but our apartment building does not have it available.
 
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NUSNA_Moebius said:
Fucking TWC has been throttling our speed from 16 to goddamn 1 MbPS starting around 7:30 the past few nights. I called them up Tuesday night and of course all I got was some beloved patriot-Indi-Bangladeshi person with a fake English sounding name giving me all the usual unplug and plug back in spiel, and I refuse to have someone come out because whenever they do, it won't be around throttling time.

Upload still working like normal (just over 1 MbPS), but not download.

FUCK YOU TIME WARNER. I want to switch to AT&T but our apartment building does not have it available.
Click to expand...

[troubleshoot mode]
You used speedtest.net? Did you try different servers on speedtest.net? Wired connection or WiFi? Reseat both ends of coaxial cable?
[/troubleshoot mode]

Perhaps someone coming out will see a borderline signal with room for improvement. Should probably let a technician come out there...
 
Ichinisan said:
[troubleshoot mode]
You used speedtest.net? Did you try different servers on speedtest.net? Wired connection or WiFi? Reseat both ends of coaxial cable?
[/troubleshoot mode]

Perhaps someone coming out will see a borderline signal with room for improvement. Should probably let a technician come out there...
Click to expand...
My internet slows down at certain times of the evening / weekend. I assumed it was load, since cable is shared infrastructure for the switchgroup / neighborhood / whatever.

It used to be a lot worse, but they upgraded some hardware somewhere - got a "free" upgrade in max speed and I guess they decreased the number of people on my (our) circuit, since the night-time Netflix rush isn't bad at all now. (Maybe 15% difference between slowest and fastest. Used to be, like, 50% or more.)
 
NUSNA_Moebius said:
Fucking TWC has been throttling our speed from 16 to goddamn 1 MbPS starting around 7:30 the past few nights. I called them up Tuesday night and of course all I got was some beloved patriot-Indi-Bangladeshi person with a fake English sounding name giving me all the usual unplug and plug back in spiel, and I refuse to have someone come out because whenever they do, it won't be around throttling time.

Upload still working like normal (just over 1 MbPS), but not download.

FUCK YOU TIME WARNER. I want to switch to AT&T but our apartment building does not have it available.
Click to expand...

i tracked my speeds on ATT for a month.... like clockwork weekdays between about 4:30 and 9 my 6mbps line would drop to about 1.5 max.... i kept screenshots and history. i e-mailed them the graphs i made and finally talked to someone knowledgable that told me they weren't throttling me on purpose, the router for our region was just tapped out. I cancelled my service and went to comcast. A few months later out of the blue i got a check in the mail from ATT for the value of 3 months of internet service. :thumbsup:
 
dave_the_nerd said:
My internet slows down at certain times of the evening / weekend. I assumed it was load, since cable is shared infrastructure for the switchgroup / neighborhood / whatever.

It used to be a lot worse, but they upgraded some hardware somewhere - got a "free" upgrade in max speed and I guess they decreased the number of people on my (our) circuit, since the night-time Netflix rush isn't bad at all now. (Maybe 15% difference between slowest and fastest. Used to be, like, 50% or more.)
Click to expand...

If anything, cable really has smaller, more-manageable segments versus DSL. The old anti-cable DSL ads were a bit misleading.

There's also a lot more WiFi traffic from neighbors (interference) during those hours...

On my 60mbps connection, I can test any time of the day and get 60mbps. For me, the only exception is when there's something wrong with the cable signal.
 
Ichinisan said:
[troubleshoot mode]
You used speedtest.net? Did you try different servers on speedtest.net? Wired connection or WiFi? Reseat both ends of coaxial cable?
[/troubleshoot mode]

Perhaps someone coming out will see a borderline signal with room for improvement. Should probably let a technician come out there...
Click to expand...

Tier 2 should be able to do a direct performance test from your modem to their neighborhood hub.
 
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