IT people, what common problems gets you agitated?

[jtvang125]

What are a few examples of calls/problems you often deal with and has become annoying and tedious. Here are a few of mine:

1. Printer paper jams
2. Missing/disappering icons and shortcuts
3. Bringing batteries for user's
4. Win98 system freezes/BSODs
5. Users who can't remember/mistyping their passwords

Hate to complain cause I'd be out of a job if not for these problems.

 

[jagec]

Originally posted by: jtvang125
5. Users who can't remember/mistyping their passwords

Hate to complain cause I'd be out of a job if not for these problems.

"Oh, you forgot your password? OK, I'll reset it for you. You might want to get a pencil, I'm only going to say this once. Your new password is Z%#52^kcDtECA#$532. Have a nice day"

 

[NathanBWF]

Yeah those are all annoying.

What gets me the most is when I show someone how to fix a certain problem so that in the future if it happens again they'll know what to do, then the next morning they're phoning me again for that exact same thing. :|

 

[se7en]

1.) Too much spyware to use IE
2.) Got a virus from email.. .. didnt know the person they got it from
3.) Unplugged mouse
4.) Cant save to 3.5 disk b/c write protect is on

 

[Blieb]

People who have been in the business for 7 years but still ask the same fvcking idiotic questions day in and day out.

 

[DaTT]

You guys got it tough :disgust:

 

[snoopdoug1]

They can't log in... You ask them if their caps lock is on, they say no. 10 min later they change their mind and say.... "Oh, my caps lock is on!"

 

[spacejamz]

project scope creep...

 

[imported_Kensai]

People who don't turn on the hard power button on the PSU and claim that their system doesn't turn on.
People who say their system is unstable but it works fine.

 

[Feneant2]

People who move the Windows start bar (well, thats what I call it anyways) somewhere else on the screen and then are too flurking stupid to understand what click and drag it back to the bottom means.

 

[CtK]

ppl who dont have any fvcking patience!!
if it doesnt work right away its broken

 

[se7en]

Originally posted by: Feneant2
People who move the Windows start bar (well, thats what I call it anyways) somewhere else on the screen and then are too flurking stupid to understand what click and drag it back to the bottom means.

lol.. .. yeah thats a good one too. Best part is they dont know what to call it to tell you what exactly is wrong.

 

[lowfatbaconboy]

when fixing computers...people who have TONS of viruses or spyware and its so much its near impossible to get off but the customer doesn't want to do data backup and format the machine

or when people bitch at us b/c we can't get data off a drive and its EXTREMELY important but they were to stupid to back it up

 

[NuclearNed]

I old enough to be at the point in my career where everything work-related agitates me. I'm becoming the company grouch.

 

[NoToRiOuS1]

What gets me the most and I know this is very very often the case in other work places is that the CEO/President/Direct...any of those bigshots...always have the top of the line...for ex, at my college, one of the directors of a certain dept has dual 20+in dell lcd setup(dont know which ones)...bluetooth everything...brand new dell axim...color laser printer just for his own use...a dell 700m(LOADED) and a dell 9300(loaded)....and blackberry that he doesn't even know how to use....all of this with the dept money...money that could actually be going to the students(pisses me off cuz i'm both a student and a technician for all campus owned computers)....but the worst part....he's never in the office and never uses the comp for anything other than word and excel....but his secretery who is stuck with a dell gx110(back from late 90s....with a p3 600mhz, 128mb, 10gb...oh lets not forget the old school 15in CRT that hurts your eyes the minute you look at it). she does all the work and she's running out of HD space cuz of all the docs and the bastard wont even get her a new comp....hell not even a new HD...i had to grab a spare 20 gb from work and give it to her...i felt so bad for her.
sucks how the people who use the computer the most have the crappiest ones
and the people who are higher up just have the fancier one for looks

there are other pet peeves, but the one mentioned above takes the cake...and its scary how this isn't an occurance in just one dept...this is true for so so many other depts throughout the campus.

 

[beach2nd]

It still amazes me that after 20 times of explaining it some people still do not understand the concept of the num lock key. :disgust:

 

[rudder]

Being unable to uninstall Novell client because there would be 3000 helpdesk calls because the login would be different and no one could cope.

 

[Firus]

Originally posted by: Kensai
People who say their system is unstable but it works fine.

I can't stand this one. I swear people say this when they just want to mess with you. Because you get on the system and its totally fine, not slow, starts right up, no issues whatsoever, everything they said was broken, works fine. You show them and they still, "I swear bob's system is way faster than mine, it just doesn't seem right..." Soooo annoying. You say, "well, if it starts acting up again, let me know so I can get right down here..." The next day...well you know the story.

 

[nweaver]

lack of RTFM for anything.....

 

[mitaiwan82]

PC LOAD LETTER?

 

[mugs]

I hate dealing with editors of websites who don't know how to use a web browser - "Oh, you have to click the submit button to save that information?"

 

[trmiv]

When users are convinced the "network is slow" because of something you did. Like you have a fricking dial you can turn to speed it back up.

Or when I go to a department to do one ticket, and the user announces the entire department "The computer guy is here, does anyone need anything fixed?"

 

[brandonbull]

Having several different systems to log on to and they all change their passwords at different times. I also forgot the part about telling DBAs that a SQL query takes hours to run from your machine and they check it out on their box and it takes 3 minutes to run because they have higher priority.

 

[MechJinx]

Originally posted by: trmiv
When users are convinced the "network is slow" because of something you did. Like you have a fricking dial you can turn to speed it back up.

Or when I go to a department to do one ticket, and the user announces the entire department "The computer guy is here, does anyone need anything fixed?"

Ouch, that has got to suck.

 

[yhelothar]

My boss not assigning me work to do so all I can do is surf ATOT
oh wait...