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Is This Racial Profiling?

SuperGroove

Diamond Member
This hits home, as I was kicked out of Toys R Us with my brother, who was 16 years old at the time, for being too young. They told us that we had to be at least 21 years old to be allowed in the store. My Brother and I are both Korean. This was quite a long time ago, but yikes. I hate Toys R Us.

Taken from Rocky Mountain News

Toys R Us accused of racial profiling
Aurora store denies charge, says family used counterfeit bill

By Robert Jackson, Rocky Mountain News
October 18, 2003

It started as a quick trip to an Aurora toy store so a 7-year-old could spend her birthday gift certificate.

It ended with charges of passing counterfeit money and theft, calls to the police, a traumatized little girl - and a request that high-profile attorney Johnnie L. Cochran Jr. consider a lawsuit against Toys R Us.


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Douglas Tasker, 34, a lead account manager at Citigroup, said he and his family were victims of racial profiling, discrimination and harassment.

A Toys R Us spokeswoman, however, said store personnel followed proper procedure and did in fact identify a counterfeit bill. She also said employees treated the Tasker family with respect.

Tasker and his wife, Rendezer Tasker, took their daughters, Tiffany, 7, and Rachel, 10, to the Aurora Toys R Us store at 13790 E. Mississippi about 9 p.m. Sept 16. The plan was for Tiffany to use the gift card she'd received as a birthday present.

"We approached the checkout counter to pay for our merchandise," said Tasker. "There was a white female in front of us. She paid for her merchandise with a credit card and was not asked for ID. When our youngest daughter approached the counter she had a $20 gift card. The total of her merchandise was $32.22. There was a balance of $12.22, so we paid it with our Visa card.

"We were then asked for identification. After I showed her my ID, my oldest daughter came to the counter with $32.22 in merchandise. She paid for it with two $20 bills she had got from the tooth fairy."

Tasker said the cashier marked the bills with a pen to see if they were counterfeit.

"One bill turned yellow, meaning it was fine," he said. "The other bill, an older bill, turned yellowish brown. She then held it up to the light to see if there was a watermark."

The clerk's thumb was covering the watermark, according to Tasker, so she couldn't see it. He said she handed the bill to another employee, who couldn't tell if it was counterfeit, and finally gave it to a third employee, who said the bill was fine and that they could go.

"Then the evening manager came up, and I suggested that we call the police," Tasker said. "She said 'No. It's 9:30 at night and I will not call the police.' She then demanded another form of tender and we said no. The cashier gave us the change from the $40, which was $7.78. She also gave us the receipt, so by all indications we figured the transaction was complete."

But when he and his family left the store, Tasker said the manager ran after them, yelling, "Stop. They're passing counterfeit money and stealing merchandise. Get their license plate."

"I walked from around the driver's side of my car to see what she was taking about," Tasker said. "She asked, 'Is that how you people do it? You're stealing merchandise. I'm calling the cops.' I said fine, that's what I wanted to do in the first place."

He said the manager ran back into the store and locked the doors.

"She locked us out as if we were criminals and were trying to harm her," he said. "Other store employees crowded around the door, looking at us as if we had just committed an atrocious crime."

Tasker said he called the Aurora police from his cell phone at that point.

An officer came and asked them to wait, he said.

"He walked into the store, returned and said that the pen is marking bills wrong and by all indications the bills were real. He then told us we could leave."

Aurora police officials said they did not file a report on the incident.

Tasker said the incident made his family feel degraded and dehumanized. He said his wife can't sleep and that Tiffany feels it's her fault because it was her birthday.

He wants a public apology from Toys R Us.

Susan McLaughlin, a Toys R Us spokeswoman, denied the accusations. She said that a bank has confirmed that the $20 bill was indeed counterfeit.

"Toys R Us treats all our guests with dignity and respect," said McLaughlin. "In the incident you described, our cashiers followed proper procedure for identifying counterfeit money by testing the bill. Our guest was treated with respect at all times during this process."

Tasker said he has asked the bank for certification that the bill was phony.

Meanwhile, Doug Tasker's parents, June and Webster Thompson, formerly of Denver and now of Las Vegas, sent a letter to Cochran Sept. 18 requesting his help. The Thompsons are longtime friends of the defense lawyer.

Cochran's office said he is out of the country but that they are taking the request under advisement.

Cochran is representing the family of Paul Childs, a mentally disabled 15-year-old shot and killed by a Denver police officer in July.
 
Sounds like some stupid morons working there. They should let that Tasker family beat their heads with some clue sticks!
 
Originally posted by: her209
at least 21 years old?

are you sure it wasn't an adult toys r us store?

exactly...who kicks children out of a Toy Store? Oh yes...Toys R Us does.


I haven't been back to a toys r us for maybe...10 years?
 
i think you got screwed when u went.

i dont think the story falls under racial profiling. just a misunderstanding. somebody messed up. just cuz a white chick was in front of you doesnt mean sh!t.
 
a bank has confirmed that the $20 bill was indeed counterfeit.
That's all the information you need.

ZV

EDIT: For those who say "it's just $20", bear in mind that the $20 bill is the single most widely counterfeitted piece of currency. The common thought is that it is large enough that you don't have to counterfeit a whole crapload of them to buy something and small enough that most stores won't check. Given the sales volume of a store like Toys R Us, it makes perfect sense that they check the bills to make sure that they are not counterfeit.

Just because the clerk screwed up royally by accepting the counterfeit bill doesn't mean that the manager should have just written off the loss instead of taking measures to prevent it.
 
Originally posted by: Zenmervolt
a bank has confirmed that the $20 bill was indeed counterfeit.
That's all the information you need.

ZV

EDIT: For those who say "it's just $20", bear in mind that the $20 bill is the single most widely counterfeitted piece of currency. The common thought is that it is large enough that you don't have to counterfeit a whole crapload of them to buy something and small enough that most stores won't check. Given the sales volume of a store like Toys R Us, it makes perfect sense that they check the bills to make sure that they are not counterfeit.

Just because the clerk screwed up royally by accepting the counterfeit bill doesn't mean that the manager should have just written off the loss instead of taking measures to prevent it.

if what the family says is true, the situation could have been handled a lot better.
 
You don't tell a customer that their bill is counterfeit. You take it, let someone know, then stall the customer while the other person calls the cops. I've done it before. They did the right thing.
 
Originally posted by: Chaotic42
You don't tell a customer that their bill is counterfeit. You take it, let someone know, then stall the customer while the other person calls the cops. I've done it before. They did the right thing.

uh did you read the article? they allegedly let them go out hte door, then shouted at them that they were criminals, then locked the doors to the store
 
Even if it was an obvious counterfiet, you do not send them on their way only to claim they were running from the scene of a crime. THAT is not proper employee proceedure. The Toys R Us statement is obviously refering to the detection of the bill out of context to the entire incident. I voted that they were just doing their jobs because the other option indicates that they shouldn't have checked. They probably thought it was odd for a young child to have $40. I would. They did something wrong also, but it was the most appropriate selection
 
Umm they might as well been using monoploy money. But it was a nice try by including the stament, "There was a white female in front of us. She paid for her merchandise with a credit card and was not asked for ID." And then the, "We were then asked for identification. After I showed her my ID..." How much you want to bet that the card has see ID writien on the back of it.

Oh how damn rich do you have to be to get 40 dollars from the tooth fairy.
 
Originally posted by: gopunk
Originally posted by: Chaotic42
You don't tell a customer that their bill is counterfeit. You take it, let someone know, then stall the customer while the other person calls the cops. I've done it before. They did the right thing.

uh did you read the article? they allegedly let them go out hte door, then shouted at them that they were criminals, then locked the doors to the store

That was a bit much, true. I wouldn't have done that, not shouted anyway. I would have ran out and got their plate though. I have also done that before, to drunk drivers.

Besides, they weren't yelling at the people. The manager was yelling at the employees.
 
Originally posted by: SuperGroove
This hits home, as I was kicked out of Toys R Us with my brother, who was 16 years old at the time, for being too young. They told us that we had to be at least 21 years old to be allowed in the store. My Brother and I are both Korean. This was quite a long time ago, but yikes. I hate Toys R Us.

In your case that was not racial profiling...I know a lot of stores that tell kids they can't come in without an adult present, I have also seen the reasons why when some irate parent was yelling about letting her kids read 'pornography' in Barnes and Noble while she shopped at TJ Maxx (a clothes store next door).
 
Originally posted by: gopunk
Originally posted by: Zenmervolt
a bank has confirmed that the $20 bill was indeed counterfeit.
That's all the information you need.

ZV

EDIT: For those who say "it's just $20", bear in mind that the $20 bill is the single most widely counterfeitted piece of currency. The common thought is that it is large enough that you don't have to counterfeit a whole crapload of them to buy something and small enough that most stores won't check. Given the sales volume of a store like Toys R Us, it makes perfect sense that they check the bills to make sure that they are not counterfeit.

Just because the clerk screwed up royally by accepting the counterfeit bill doesn't mean that the manager should have just written off the loss instead of taking measures to prevent it.
if what the family says is true, the situation could have been handled a lot better.
Yes, the employees could have handled it better, but that's not the fault of Toys R Us Corporate.

ZV
 
Originally posted by: Chaotic42
Originally posted by: gopunk
Originally posted by: Chaotic42
You don't tell a customer that their bill is counterfeit. You take it, let someone know, then stall the customer while the other person calls the cops. I've done it before. They did the right thing.

uh did you read the article? they allegedly let them go out hte door, then shouted at them that they were criminals, then locked the doors to the store

That was a bit much, true. I wouldn't have done that, not shouted anyway. I would have ran out and got their plate though. I have also done that before, to drunk drivers.

Besides, they weren't yelling at the people. The manager was yelling at the employees.

well not only is it a bit much, but that's the whole reason why this was discrimination and harassment, and why toys r us employees were wrong in what they did. that's clearly not the right thing to do.
 
Originally posted by: gopunk
well not only is it a bit much, but that's the whole reason why this was discrimination and harassment, and why toys r us employees were wrong in what they did. that's clearly not the right thing to do.

Discrimination?

Toys-R-Us has to protect itself against counterfeiters. Maybe this was all a misunderstanding. Maybe it was an accident. Maybe it wasn't. Maybe the family was trying to pass off fake bills in a non-suspicious way.

I hope you're not trying to bring race into this.

If I were Toys-R-Us, I'd issue an appology, but also state our rules on handling counterfeiting.

 
They were just doing their job to a point but that doesn't mean that the whole company is like this. It takes just one bad move and then the whole company gets a bad name which sucks.
 
It's the whole "I'm a minority, where is my 3.8 million dollar lotto payout like Rodney King got" mentality. However, when I get treated poorly at a store and it's just my bad luck and I don't deserve a lotto payout.

My child "feels it's her fault because it was her birthday". Yeah, milk that lotto cow.
rolleye.gif
 
Originally posted by: amdskip
They were just doing their job to a point but that doesn't mean that the whole company is like this. It takes just one bad move and then the whole company gets a bad name which sucks.

Yeah. Fire the evening manager, apologize for her actions, move on. Unfortunately, this will probably turn into a huge settlement.
 
Originally posted by: CubicZirconia
Originally posted by: amdskip
They were just doing their job to a point but that doesn't mean that the whole company is like this. It takes just one bad move and then the whole company gets a bad name which sucks.

Yeah. Fire the evening manager, apologize for her actions, move on. Unfortunately, this will probably turn into a huge settlement.

unfortunately? make ToysRUs pay for their idiocy, foo. give em $100,000, and don't have a night manager for a year or so. 🙂


oh, btw, this isn't racial profiling. in YOUR case, it may be, but the news article isn't.
 
unfortunately? make ToysRUs pay for their idiocy, foo. give em $100,000, and don't have a night manager for a year or so.

Maybe they could make the manager come up with the 100 grand. That way everyone but the manager wins, and she should be the loser in the situation.
 
Originally posted by: CubicZirconia
unfortunately? make ToysRUs pay for their idiocy, foo. give em $100,000, and don't have a night manager for a year or so.

Maybe they could make the manager come up with the 100 grand. That way everyone but the manager wins, and she should be the loser in the situation.

You'd put someone $100,000 into debt because someone who passed a counterfeit bill got their feelings hurt?
 
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