- Apr 3, 2009
- 6,188
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Read these job requirements and tell me if you think it's a $35,000 a year job...
I do not understand HR/Management at times...
I'd be happy to work for $35,000 a year answering phones, troubleshooting, and most importantly of all LEARNING and EARNING experience. Just not while doing $100,000+ worth of work.
Additional job duties and responsibilities include:
•Installation and configuration of various application and operating systems including but not limited to Microsoft Server and Desktop Operating Systems, SQL Server, Microsoft Office Suite, Internet Information Server, and any offered or customized application software as it relates to Healthcare Solutions on various hardware platforms
•Provide general PC / network support and general application support to a distributed user base by learning all internal business applications
•Log all calls and document activities accurately in the ticketing tracking system
•Provide support to organization management and staff in support of all software and hardware problems in a timely manner to ensure minimal down time
•Ensure that all IT Policies and Procedures are followed and assists IT management in development and maintenance of policies and procedures relating to IT systems
•Test, setup, troubleshoot and support all PCs, printers, and other related IT equipment (including laptops, iPads, SmartPhones, Fax Machines, and Scanners)
•Assist in the maintenance and support of various software applications including upgrades
•Assist in various aspects of network administration as assigned by IT Management including integrating, servicing and maintaining application databases
•Develops, tests and implements templates and scripts
•Assists in continued product and solutions growth through new product testing, research and development
•Provide in-depth technical assistance, customer service and training to end users
•Identify and recommend improvements and opportunities that are consistent with customer needs
•Obtain and maintain any necessary vendor or industry certifications
•Coordinate meetings and installation schedules as needed
•Perform general duties and other functions as required or assigned
Qualifications:
•Experience with HIPAA & PCI compliance preferred
•Equivalent industry certification and experience required with MCP, A+, Net +, CISSP, MCITP, CIIP, Security + and VMWare; a minimum 2 years of technical software and systems experience supporting 200+ users in multiple locations preferred
•Certification and/or equivalent experience working with MS operating systems, specifically Windows 2003/2008/2012 Servers, Windows XP, Windows 8, Linux, MS IIS/HTTP, MS Office Suite of products, MS SQL Server, and/or relational databases, XML and Access databases required
•Experience in website design and administration and possess advanced skills in reading workflow and network diagrams and technical manuals
•Advanced experience with software and hardware; MS Office Suite and experience with platforms and systems including MS Windows 7, Windows 8 and Apple (MAC)
•Advanced knowledge and experience with networking technologies (TCP/IP) and associated writing
•Working knowledge of system analysis, design, security methodologies, software installations, and trouble-shooting techniques
•Possess basic programming knowledge and experience
•Must have excellent written and verbal communication skills and proven analytical and problem-solving skills
•Strong customer service skills and focus required; must have a can-do attitude and proven follow-through skills
•Ability to work with minimal supervision, exercising discretion and independent judgment
•Effectively manage multiple tasks and exercise sound judgment in crisis situations
•Mobility in an office environment; sitting, walking, standing, bending
•Must have lifting capabilities up to 50 lbs.
•Ability to travel to satellite locations
•Perform general duties and other functions as required or assigned
I do not understand HR/Management at times...
I'd be happy to work for $35,000 a year answering phones, troubleshooting, and most importantly of all LEARNING and EARNING experience. Just not while doing $100,000+ worth of work.
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