Fern
Elite Member
- Sep 30, 2003
- 26,907
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Well, that is a problem. The other problem then is who do you hold accountable? The lower level employees or management?
Since they claimed this was done by "lower level employees" I'd like to start by understanding exactly what "lower level employees" means. I've dealt with a lot of auditors/agents and in every case they were managed by a superior.
I have some trouble thinking those involved were unsupervised.
I have some trouble thinking those in supervisory roles weren't also supervised. This type of work is about managing case loads. I.e., their work, and progress, is going to monitored pretty far up. E.g., there is a list of pending application as of a certain date. Progress reports will be generated for higher ups detailing how many application were processed, how many are still pending and how many were processed but judged to require additional info. That the latter category was full of "TEA Party" and 'patriot" etc would be, or should, suspicious to management. Also, the effect of stringing out those right-leaning applicants would be to slow progress in the unit. This would have been, or should have been, investigated.
But until more is known I think it premature to say who should be punished and how. E.g., if we find out the lower level employees were merely doing as told I don't think they should be in trouble.
Fern