iPhone pixel issues

[finite automaton]

I have had my iphone for almost a month now and love it, but have already had it replaced by apple for two stuck pixels... now my replacement has a stuck pixel (I think it's stuck because I can only see it on a black background, but it could very well be dead).

If I go and get the iPhone replaced again, should I expect the new phone to have a pixel issue as well? Should I just give up on trying to get an iPhone with a perfect screen?

Thanks.

 

[TheStu]

Has the whole phone, or just the screen been replaced?

If just the screen, then I say try it again since Apple will replace the whole device after 3 replacements for the same reason.

If the whole device... then third times a charm?

 

[finite automaton]

I was given a brand new phone. I think I will head over there on Friday... Thanks

 

[alevasseur14]

I'd get it replaced again. I would have a really hard time believing you'll get a third phone with stuck pixels.

 

[finite automaton]

The guy I took it to today would not replace it because it only had one dead pixel. I've had it a week!!! (I noticed the dead pixel the next day after receiving it)

This is really getting to me.

 

[TheStu]

The guy you took it to?

Does this guy work for the Apple Store, or AT&T?

 

[alevasseur14]

Let us know if you went to an Apple store or an AT&T store. I've had really good luck getting things exchanged at the Apple store. My first iPhone developed those hairline scratches and when I brought it in I had a new phone in under a half hour.

 

[finite automaton]

Apple, sorry...

 

[ubercaffeinated]

go back and demand that you get a new one or you will return it. are you still under a month? i wouldn't tolerate a dead pixel on the iphone. it's too small of a screen and you paid a premium for it. that's like taking a dead pixel on one of the apple cinema lcd monitors - it would be unheard of.

 

[finite automaton]

Originally posted by: makoto00
go back and demand that you get a new one or you will return it. are you still under a month? i wouldn't tolerate a dead pixel on the iphone. it's too small of a screen and you paid a premium for it. that's like taking a dead pixel on one of the apple cinema lcd monitors - it would be unheard of.

Yes I am under a month. I got the original phone Feb 27th. My replacement phone was given to me 9 days ago.

 

[alevasseur14]

Thats really too bad. Apple has web so hood to me in the past I hate to see someone not having the same experience. It's lucky you are within the 30 days though. Demanding your money back generally goes a long ways toward getting what you want. I hope it works out for you!