Invalid Access Key?

[HappyFace]

After reading all the great reviews on GuildWars, being a fan of RPGs and PvP action, I picked it up today.. Thing is when I try to register my account it says I have an invalid access key. How is that possible? I double and triple checked, I didnt make a typo Back to Walmart... hopefully they'll take an exchange.

 

[akubi]

call up ncsoft and they'll ban the old key and give you a new one?

 

[DainBramaged]

keygen possible?

 

[777php]

could it be that someone opened the box before you bought it and copied down the serial for their own personal use?

 

[HappyFace]

Originally posted by: akubi
call up ncsoft and they'll ban the old key and give you a new one?

Originally posted by: DainBramaged
keygen possible?

Thats the odd thing, it doesn't say the key is already in use... it says the access key is wrong.

 

[HappyFace]

Originally posted by: 777php
could it be that someone opened the box before you bought it and copied down the serial for their own personal use?

Not possible, the box is sealed, the inner box is shrinkwrapped, as is the cd case inside the inner box. You have to scratch off some silver stuff (similar to a scratch and win lotto ticket) on the inside of the cd case to reveal the access key.

 

[Brutuskend]

Same thing happened to me with MOHPA when I tried to play online.

I need to contact EA I guess.

 

[HappyFace]

Great... I think she forgot to give me the receipt. I sure hope not or I'll be one ticked off customer. :|

 

[Omegachi]

haha, you got owned... mine works fine

 

[ravana]

Originally posted by: Brutuskend
Same thing happened to me with MOHPA when I tried to play online.

I need to contact EA I guess.

How long ago was this?

 

[Brutuskend]

Originally posted by: ravana

Originally posted by: Brutuskend
Same thing happened to me with MOHPA when I tried to play online.

I need to contact EA I guess.

How long ago was this?

3-4 months.

I'm trying to contact EA games right now...

 

[HonkeyDonk]

Originally posted by: HappyFace
Great... I think she forgot to give me the receipt. I sure hope not or I'll be one ticked off customer. :|

she forgot the receipt, or you lost it?

 

[Brutuskend]

Oh this is nice...

Lost or Missing Serial Replacement:
If you meet one of the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number.

The product is 90 days past the purchase date
The original serial number has been discarded or lost
When sending a request for a replacement serial number, please include the following:

A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts.
The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership.
Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession.
Explanation of the situation
First and Last Name
Return Address
E-mail Address
Phone Number
Mailing Address:
Electronic Arts Customer Warranty
209 Redwood Shores Pkwy
Redwood City, CA 94065

So because some asshat stole my number, it's going to cost me $10.00 on top of what I paid for the game? :disgust:

 

[EyeMWing]

Originally posted by: Brutuskend
Oh this is nice...

Lost or Missing Serial Replacement:
If you meet one of the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number.

The product is 90 days past the purchase date
The original serial number has been discarded or lost
When sending a request for a replacement serial number, please include the following:

A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts.
The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership.
Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession.
Explanation of the situation
First and Last Name
Return Address
E-mail Address
Phone Number
Mailing Address:
Electronic Arts Customer Warranty
209 Redwood Shores Pkwy
Redwood City, CA 94065

So because some asshat stole my number, it's going to cost me $10.00 on top of what I paid for the game? :disgust:

Call them and argue. You probably won't get anywhere, but at least you'll know firsthand NEVER to buy another EA game.

 

[HappyFace]

I exchanged the game, and so far like it very much. Still not sure why the first code didnt work...