• We’re currently investigating an issue related to the forum theme and styling that is impacting page layout and visual formatting. The problem has been identified, and we are actively working on a resolution. There is no impact to user data or functionality, this is strictly a front-end display issue. We’ll post an update once the fix has been deployed. Thanks for your patience while we get this sorted.

Invalid Access Key?

HappyFace

HappyFace

Diamond Member
After reading all the great reviews on GuildWars, being a fan of RPGs and PvP action, I picked it up today.. Thing is when I try to register my account it says I have an invalid access key. How is that possible? I double and triple checked, I didnt make a typo 🙁 Back to Walmart... hopefully they'll take an exchange.
 
could it be that someone opened the box before you bought it and copied down the serial for their own personal use?
 
Originally posted by: 777php
could it be that someone opened the box before you bought it and copied down the serial for their own personal use?
Click to expand...
Not possible, the box is sealed, the inner box is shrinkwrapped, as is the cd case inside the inner box. You have to scratch off some silver stuff (similar to a scratch and win lotto ticket) on the inside of the cd case to reveal the access key.
 
Great... I think she forgot to give me the receipt. I sure hope not or I'll be one ticked off customer. :|
 
Oh this is nice...

Lost or Missing Serial Replacement:
If you meet one of the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number.

The product is 90 days past the purchase date
The original serial number has been discarded or lost
When sending a request for a replacement serial number, please include the following:

A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts.
The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership.
Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession.
Explanation of the situation
First and Last Name
Return Address
E-mail Address
Phone Number
Mailing Address:
Electronic Arts Customer Warranty
209 Redwood Shores Pkwy
Redwood City, CA 94065
Click to expand...

So because some asshat stole my number, it's going to cost me $10.00 on top of what I paid for the game? :disgust:
 
Originally posted by: Brutuskend
Oh this is nice...

Lost or Missing Serial Replacement:
If you meet one of the following criteria, you can send a request along with a nominal fee to Electronic Arts for a replacement serial number.

The product is 90 days past the purchase date
The original serial number has been discarded or lost
When sending a request for a replacement serial number, please include the following:

A money order for $10.00 USD (per serial number requested) made payable to Electronic Arts.
The proof of purchase page from your manual (If you no longer have the manual, include one of the game disks as verification of ownership.
Note: If sending a disk as verification, please send it using a traceable method as Electronic Arts is not responsible for products not in its possession.
Explanation of the situation
First and Last Name
Return Address
E-mail Address
Phone Number
Mailing Address:
Electronic Arts Customer Warranty
209 Redwood Shores Pkwy
Redwood City, CA 94065
Click to expand...

So because some asshat stole my number, it's going to cost me $10.00 on top of what I paid for the game? :disgust:
Click to expand...

Call them and argue. You probably won't get anywhere, but at least you'll know firsthand NEVER to buy another EA game.
 
You must log in or register to reply here.

TRENDING THREADS

Back
Top