im getting jagged

[syconub]

ok, so heres the deal. I get my parts from comp usa. I assemble them CORRECTLY and i cant get windows on my hard drive.I go to comp usa and they do tests on my mobo and it passes all. So i go home and i put it back in. They said memory and CPU are ok too.So i go to my other computer, put my hard drive in, and windows installs puuurfectly. Ok So i call TBC.NET (a computer fixing company) and they said it was most defenately mobo. I already knew that, but comp usa wont let me get another one, casue thir tests passed. SOOO i cant even get my money back casue of their gay 14 day warranty, or trade it in casue its not "broke" even for a different brand. I GOT SHAFTED! Since i got second oppinions by a professional computer company, is ther ANYTHING i can do about this outright lying, or just poor custumer service? Is that legal, is there something i can do?

P.S. its an MSI motherboard, and my friend also got two of these and both had same problem, so i went in to see if i could get a diiferent brand, but since its not "broke" i cant. (lwas going for an asus) (btw i get blue screeen of death with msi mobo with messed up ide channels) I also tried about6 other hard drives with windows on them already and all got blue screen. I got 2 year warranty on mobo, but i cant use it casue "its not broke"



THERE MUST BE SOMETHING I CAN DO, OR ANYTHING I CAN SAY TO EITHER GET MY MONEY BACK, OR GET ANOTHER BRAND!

 

[darkamulets]

Tell them "If you can install windows on this thing I'll pay for it" if they install windows successfully cough up the cash, but if they can't request a replacement.

 

[syconub]

well, the guy said he got windows on it, and i was like "put windows on my hard drive on that mobo, cause i couldnt do it and i dought you can" and the guy (who is a jerk) was like "i cant do that without a serveice charge, which is 89$ so thats out of the question

 

[AnnoyedGrunt]

Try going straight thru MSI for an RMA. Maybe you can get a new Mobo that way.

Or, go to a different CompUSA (or wait for a different tech or talk to the manager) and explain the situation. Tell them how you would like it to be resolved so that both you and CompUSA are satisfied. Maybe tell him that you would be willing to pay a reduced service charge if they will set up the computer for you. However, if they are unable to setup the computer on this mobo, then they will need to give you a new one (or something like that). If you can find someone who actually cares about their job (not likely at CompUSA) maybe you can work something out. Hell, maybe you can offer the tech $20 cash to try installing the system on the condition that you get your money back if the mobo doesn't work (plus you get a new mobo). You might also want to remind them how much you've spent there over the years and that you'd hate to have to take your business elsewhere.

If you go in there and really beg for help, you might be able to get someone to help you out.

Also, could it be your HDD?

Also, maybe it is time to start looking for a new place to get parts.

-D'oh!

 

[syconub]

thanks for helping out annoyedgrunt, gave me some good ideas.