If I sell an item, do I have to refund it?

[xSeongminx]

And I'm literally going to take about 50 pictures to make sure that he doesn't go crazy and break everything, then attempt to send it back xP.

 

[xSeongminx]

Nigerian scam..? I'm missing something.. xP

Edit: Btw, thanks for all the input and such guys.

 

[myusername]

So the check hasn't cleared, and you haven't shipped the item.

Bad Karma to still ship it even though he has requested you don't. At the most, you could request a handling fee, assuming you put any effort into boxing it up yet.

 

[xSeongminx]

He just wants his item back and sent me this.

"I expect that that package isn't going to show up on a doorstep other
than my doorstep in Boston." (This addy is unconfirmed)

"What you seem to forget in this matter is that a) You have my money and b) I have no PSP. I'm the one that is going to lose out here if you're scamming me."

I call BS, I'm shipping to his verified addy, which is where his parents live

 

[lokiju]

Originally posted by: xSeongminx
He just wants his item back and sent me this.

"I expect that that package isn't going to show up on a doorstep other
than my doorstep in Boston." (This addy is unconfirmed)

"What you seem to forget in this matter is that a) You have my money and b) I have no PSP. I'm the one that is going to lose out here if you're scamming me."

I call BS, I'm shipping to his verified addy, which is where his parents live

Do NOT ship until the money clears!

Don't let him bully you into caving into his demands.

 

[KarenMarie]

PayPal will not go in your favor. The best you can hope for is a locked account until it is sorted. The worst.. that it will drag on forever and yu will never see the money.

If you havent shipped yet, just give him his money back minus any fees that it would cost you to do so. I understand that you are in need of the funds, but trust me... if he is being a dickhead now, it is only gonna get worse. Avoid the headache and BS... give him his money and add him to your DNT list.

Oh yea.. let me know who he is so i can put him on my DNT list too.

 

[Kanalua]

Refund him, minus all fees, and a 20% restocking fee...

 

[rgwalt]

Wait, did he sell you something, or did you sell him something? Could you post all the details of the transaction? I'm confused...

R

 

[xSeongminx]

I sold him an item and he gladly paid for it. However, it was an eCheck so we both agreed to wait until the eCheck cleared, before I shipped out the item.

"It's my parent's address. They'll just send it to me.

No worries on waiting for the eCheck to clear.

Sorry for the confusion...apparently I don't keep up on Paypal's
ever-changing fee structures."

This is what he wrote. So upon waiting for the eCheck to clear, I asked him for his home phone number since the eCheck had been given to me without a seller protection fee (because one of his accounts is unverified - he has 2 accounts). Then, he replies, saying that he has had his back turned enough (wtf?) and says that he wants his refund. I tell him that that is not a feasible option, as I need the money for something else. Then, he sends the email about contacting paypal and such. Now, he sent me this...

"I expect that that package isn't going to show up on a doorstep other
than my doorstep in Boston." (his unverified addy)

The weird thing is, I told him that I would ship to the verified addy (he paid me 210$ but there was a 5$ fee for the eCheck, so I wanted him to send me CC of 5.50$ to compensate (I get a fee for using cc)) and I noticed that the account he used to pay me the 5.50$ was verified and had a confirmed addy. I told him that I would ship there instead, and he said that it was fine, since his parents could ship it to him instead.

 

[xSeongminx]

Now this...

 

[Siva]

You haven't shipped yet, this guy is obviously going to cause a problem for you, so I'd recommend just refunding his money minus whatever costs you may have incurred. No skin off your back, not having shipped makes everything a lot easier.

 

[xSeongminx]

Or I can just transfer the 210$ into my bacnk account after a few days of stalling, and then close my checkings account with paypal . Honestly though, I have no clue what to do, as I don't want to pay this f_ck_r back (unless I get to keep 42$ ).

 

[jlee]

Personally, I wouldn't want to deal with the guy. It sounds like you haven't shipped it yet -- Paypal has a 'refund' option which refunds the entire dollar amount including fees, and nobody is out anything. If it hasn't shipped, and if it hasn't taken much of your time, I would personally just use the refund button and stop the deal immediately.

IMHO, it's not worth the hassle he could bring you later on.

 

[remagavon]

Originally posted by: xSeongminx
Or I can just transfer the 210$ into my bacnk account after a few days of stalling, and then close my checkings account with paypal . Honestly though, I have no clue what to do, as I don't want to pay this f_ck_r back (unless I get to keep 42$ ).

You can't make someone pay for paypal fees.. that's against the terms of service. GL

 

[Banana]

If you haven't shipped it, I think you should refund the payment, minus a small amount. It never hurts to be a nice human, even when others are jerks.

 

[xSeongminx]

"I expect that that package isn't going to show up on a doorstep other
than my doorstep in Boston."

Don't you think that it would be fair if I just called his parents, checked the addy he wants me to ship to, and then just do it? LMK.

 

[Kelemvor]

If he doesn't yet have the item and you are sure you can sell it to someone else... Just refund him. But if you've alreadyu spent any money, I'd deduct that from what he sent you. SO if you eBay'd it, take out the auction fees since now you'll have to sell it again...

 

[tami]

just send him his PSP. but i don't understand: why does he want his money back? is the shipment taking so long?

 

[BigJ]

Originally posted by: tami
just send him his PSP. but i don't understand: why does he want his money back? is the shipment taking so long?

Normally I respect your posts, but sending the PSP when the eCheck hasn't cleared and he hasn't transfered the funds to a safe account is just downright stupid. Especially the way this guy has been acting.

 

[xSeongminx]

Normally I respect your posts, but sending the PSP when the eCheck hasn't cleared and he hasn't transfered the funds to a safe account is just downright stupid. Especially the way this guy has been acting.[/quote]

I agree, I have to wait until his eCheck clears first.

 

[isekii]

I wouldn't ship the PSP out if I were you.
Just refund him his money.
The funds are eventually gonna get frozen on your account, and it'll be refunded back to him or whoever the PP account belongs to..

Did the 1st fund come from a unverified account and then the 5.50 from a verified ?

 

[xSeongminx]

Yes. I have his parents phone number now. I'll be contacting them. Should I continue with the transaction or am I still not safe? Btw, I'll keep you guys posted.

 

[oogabooga]

you can't ask them to pay any paypal related fees you incur from selling the item. You can bump up your shipping cost / handling i guess ,but you can't outright say to cover the fee.

That being said : I would probally refund this asshats money after telling him he has to eat something. 15-20% i guess, and since you haven't shipped out the psp, it doesn't matter to much. Pain in the asses generally arn't worth dealing with from my past expirience.

 

[Ubiquity]

Originally posted by: Sphexi
If the item hasn't shipped simply refund his money minus the fees you may owe to Paypal. Tell him that he's lucky he doesn't have heatware because you'd be leaving him negative feedback for being a pain in the ass and trying to back out of a deal and causing you a hassle over it. Then blacklist him from any future sales you may have.

I'm the person he traded with. I think it is enough to say that his version of the events are 'slanted' a bit.

First of all, the item has not shipped. I never would have asked for a refund if the item had shipped.

Second of all, I never requested that he refund the funds before the eCheck cleared. Obviously, that would be foolish on his part. I wanted him to return the funds after the eCheck cleared, with myself paying any associated fees on that transaction.

As for my reasons for requesting a refund:

1) I payed for the item via eCheck by mistake and used my unverified account (I just moved to Boston, naturally I don't have a verified account her). He said he would only ship to my verified address (my parent's address back home in ND) to which I agreed, even though this meant that I would now have to cough up another $5-10 to ship it to myself from there.

2) I payed for the $5 eCheck fee via verified credit card.

3) After much more hassle, and investigating his trading practices at the HardOCP forums where he has has several bad trades with people in which similiar problems arose, I decided that I did not trust this person to uphold their end of the agreement. I politely asked for a refund of m money when the funds appeared in his account. To this he replied:

Uhh, you already paid for the PSP and it is yours. I won't be able to refund unless you want to take a fee for backing out. I will just ship to the addy.

You purchased the item and now it is yours. I simply asked you ONE question to make sure that I am safe on my end. I won't be able to refund your money as I have already purchased something with my CC and need to place the funds into the account.

Also, why did you purchase the PSP n e ways then... The only way you will get a refund is if you can manage to find someone else to purchase the PSP at the same price, and they must purchase it by tomorrow morning, which is when I will be shipping your item. Thanks.

Note that he states that he already spent the money, but that he money actually hasn't been put into his account (the eCheck has not cleared).

How is it MY problem that he spent money that he does not have to spend?

I gave him my parent's phone number, and a link to the white pages to show that the verified address on my account is in fact the same address linked to the phone number I gave him. Apparently this isn't enough for him to trust that I am not a troll since he sent me the following:

I will call them. In fact, if you want me to ship to that one addy, I will ship there but with just priority, nothing else. This is getting way too dumb.

No insurance, as if you want it, you can pay for it. I will get delivery confirmation and some other things on my behalf.

So now I'm being blackmailed with having my shiny new PSP sent with no insurance. Of course, now he could send me a broken PSP and I would have zero recourse.


I also find it INCREDIBLY tacky that he made this thread here on Anandtech instead of at HardOCP where the trade originated. He seems to have used this thread (which I only just found out about) as a way to boost his ego since he previously 'threatened' to tell me what people are saying about me (in this thread):

You know what, I'll save you the embarresment and just drop this. I will be shipping the PSP to your house that was verified under paypal. If you can't comply to this though, you can read what others have to say about you and oh yea, I forgot, everyone who posted complied with what I had to say. Have a nice day!

Just in case anybody cares, I do most of my trading at Ars Technica.

Here is my Beerology:

http://www.beerology.com/ars/view.cfm?search=&id=1079

 

[abaez]

Seongmix, give him back his damn money jesus, don't be such an ass. Bad deals happen all the time and luckily you're not out anything but some time. I know I'd never trade with you after reading this thread, and here you're looking for sympathy. And it's not like a PSP is hard to sell or something.