IExplore.exe kernel32.dll error

PerfectFit

Member
Oct 23, 2001
148
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0
:confused:
A client brought in a P3-800 system (Asus P3BF mobo, 256MB SDRAM, GeForce2 MX-400 w/ Asus 12.90 driver) running WIN98SE with all updates/patches applied. The system runs fine with one exception:

If Internet Explorer is accessed via the Start / Programs menu or the desktop icon, it runs fine. However, if IE is accessed via the Start / Favorites route, it crashes the first time and generates an error message reporting a page fault error in kernel32.dll - and it is impossible to close that error message box (and Task Manager won't run to shut it down) but it is possible to move that window aside to a corner of the desktop. The second and subsequent IE accesses using this same Start / Favorites works fine ?!?

We're really stumped here - any suggestions?
Thanks, guys.
 

THUGSROOK

Elite Member
Feb 3, 2001
11,847
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0
try....

from folder options/file types - scroll down, highlight and remove "internet shortcuts". reboot. reinstall IE6.