I f-ing hate tech support BS

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TridenT

TridenT

Lifer
Sep 4, 2006
16,800
45
91
Something breaks, and now you have to deal with tech support which is shit. UGH! Why can't we just fire all the people who speak like shit? :| I was just on the phone for 52 fucking minutes all to hear, "You'll have to call back on Monday" from a guy who knows what he was talking about. (He even sounded better than everyone else... like he had a better connection and mic)

Fuck HP tech support, seriously. So complicated of a story too... I sent something in, and then I don't get it back... then they are like, "Well that shouldn't have happened, it should have just been sent back because we don't accept that normally.. This is weird and confusing."

Fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck.
 
SmoochyTX

SmoochyTX

Lifer
Apr 19, 2003
13,615
0
0
Originally posted by: TridenTBoy3555
Something breaks, and now you have to deal with tech support which is shit. UGH! Why can't we just fire all the people who speak like shit? :| I was just on the phone for 52 fucking minutes all to hear, "You'll have to call back on Monday" from a guy who knows what he was talking about. (He even sounded better than everyone else... like he had a better connection and mic)

Fuck HP tech support, seriously. So complicated of a story too... I sent something in, and then I don't get it back... then they are like, "Well that shouldn't have happened, it should have just been sent back because we don't accept that normally.. This is weird and confusing."

Fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck.
Click to expand...

So what broke? Why did you have to call tech support?
 
TridenT

TridenT

Lifer
Sep 4, 2006
16,800
45
91
Originally posted by: SmoochyTX
Originally posted by: TridenTBoy3555
Something breaks, and now you have to deal with tech support which is shit. UGH! Why can't we just fire all the people who speak like shit? :| I was just on the phone for 52 fucking minutes all to hear, "You'll have to call back on Monday" from a guy who knows what he was talking about. (He even sounded better than everyone else... like he had a better connection and mic)

Fuck HP tech support, seriously. So complicated of a story too... I sent something in, and then I don't get it back... then they are like, "Well that shouldn't have happened, it should have just been sent back because we don't accept that normally.. This is weird and confusing."

Fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck.
Click to expand...

So what broke? Why did you have to call tech support?
Click to expand...

My mothers power connection in her laptop broke, so I have to deal with all the tech shit. :| Then we are told to send in the power adapter(WHY?!?!?!) and we do that, but not with the HP box we are supposed to use(because the tech guy said NO, YOU HAS TO PAY FOR IT)... Anyway, so now we are waiting for the fucking power adapter but we got the laptop back. Fixed, I guess? I don't really know, because we can't test the power adapter connection if it is in there good or not BECAUSE we don't have the power adapter!

Fucking hate shit tech support.

I'm starting to think it would have been better if I had just cracked the laptop open and fixed the thing myself.
 
R

rcxEric

Banned
Oct 14, 2008
124
12
0
boy u no, i bet youz all polite and crap on da phone. if u tell'em straight up, swearin n hollerin like ya gonna get caned if problem dont be fixed, there good chance they serve u good. mabe ask to talk to manager too. i no iz not how yer granpappy wanna have u talk to peepz, but in this day and time, it usually only thing that work. so relax, eat some fruitloop or something and u do waz i tell u and is chill
 
Brainonska511

Brainonska511

Lifer
Dec 10, 2005
28,913
14,189
136
Originally posted by: rcxEric
boy u no, i bet youz all polite and crap on da phone. if u tell'em straight up, swearin n hollerin like ya gonna get caned if problem dont be fixed, there good chance they serve u good. mabe ask to talk to manager too. i no iz not how yer granpappy wanna have u talk to peepz, but in this day and time, it usually only thing that work. so relax, eat some fruitloop or something and u do waz i tell u and is chill
Click to expand...

So.... who's 2nd account are you or are you just a moron (or both)?
 
SmoochyTX

SmoochyTX

Lifer
Apr 19, 2003
13,615
0
0
Originally posted by: TridenTBoy3555
Originally posted by: SmoochyTX
Originally posted by: TridenTBoy3555
Something breaks, and now you have to deal with tech support which is shit. UGH! Why can't we just fire all the people who speak like shit? :| I was just on the phone for 52 fucking minutes all to hear, "You'll have to call back on Monday" from a guy who knows what he was talking about. (He even sounded better than everyone else... like he had a better connection and mic)

Fuck HP tech support, seriously. So complicated of a story too... I sent something in, and then I don't get it back... then they are like, "Well that shouldn't have happened, it should have just been sent back because we don't accept that normally.. This is weird and confusing."

Fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck.
Click to expand...

So what broke? Why did you have to call tech support?
Click to expand...

My mothers power connection in her laptop broke, so I have to deal with all the tech shit. :| Then we are told to send in the power adapter(WHY?!?!?!) and we do that, but not with the HP box we are supposed to use(because the tech guy said NO, YOU HAS TO PAY FOR IT)... Anyway, so now we are waiting for the fucking power adapter but we got the laptop back. Fixed, I guess? I don't really know, because we can't test the power adapter connection if it is in there good or not BECAUSE we don't have the power adapter!

Fucking hate shit tech support.

I'm starting to think it would have been better if I had just cracked the laptop open and fixed the thing myself.
Click to expand...

The hard drive in my laptop went south last week and Dell had a new drive delivered to me in two days. And then I sent them the FUBARed one back in the box they sent for the new one.

I guess the lesson is don't buy HP. LOL
 
F

Farang

Lifer
Jul 7, 2003
10,913
3
0
yea I really dig the mobility of laptops but mine is starting to crap out after 2 years and I'm remembering how I'd only upgrade from desktops by choice and never really encounter hardware problems. I mean if I wanted to start up my desktop from 1995 I probably still could.
 
CPA

CPA

Elite Member
Nov 19, 2001
30,322
4
0
Originally posted by: Farang
yea I really dig the mobility of laptops but mine is starting to crap out after 2 years and I'm remembering how I'd only upgrade from desktops by choice and never really encounter hardware problems. I mean if I wanted to start up my desktop from 1995 I probably still could.
Click to expand...

aaaiiiiieeeeee, Farang turned invisible!
 
TridenT

TridenT

Lifer
Sep 4, 2006
16,800
45
91
Originally posted by: CPA
Originally posted by: Farang
yea I really dig the mobility of laptops but mine is starting to crap out after 2 years and I'm remembering how I'd only upgrade from desktops by choice and never really encounter hardware problems. I mean if I wanted to start up my desktop from 1995 I probably still could.
Click to expand...

aaaiiiiieeeeee, Farang turned invisible!
Click to expand...

I guess you didn't get the private message about Tamper Data... :-/
 
F

Farang

Lifer
Jul 7, 2003
10,913
3
0
Originally posted by: TridenTBoy3555
Originally posted by: CPA
Originally posted by: Farang
yea I really dig the mobility of laptops but mine is starting to crap out after 2 years and I'm remembering how I'd only upgrade from desktops by choice and never really encounter hardware problems. I mean if I wanted to start up my desktop from 1995 I probably still could.
Click to expand...

aaaiiiiieeeeee, Farang turned invisible!
Click to expand...

I guess you didn't get the private message about Tamper Data... :-/
Click to expand...

don't say that it takes away from me feeling special
 
Red Squirrel

Red Squirrel

No Lifer
May 24, 2003
70,667
13,835
126
www.anyf.ca
I hate outsourced tech support too. This comes from someone who works for an outsourced tech support company... :p But at least we're not in India and we don't read off scripts, we actually know what we're talking about, if we don't, we find out. (TONS of weird apps to support, we can't know everything).
 
Brovane

Brovane

Diamond Member
Dec 18, 2001
6,397
2,589
136
A couple of weeks ago my 4-year old daughter broke the AC adapter plug and the power connection into the laptop on my wife's Dell laptop, she tripped on the cord. I have complete care so I opened up a tech case via e-mail for the issue. They sent me a box to put the laptop in to ship back to them. I removed the hard disk and send the laptop and AC adapter back to Dell. The laptop came back about 1 1/2 weeks later with the laptop fixed and a replacement AC adapter. I didn't even talk to tech support, it was all done via e-mail.
 
QueBert

QueBert

Lifer
Jan 6, 2002
22,983
1,179
126
JulesMaximus

JulesMaximus

No Lifer
Jul 3, 2003
74,586
985
126
Originally posted by: QueBert
Originally posted by: her209
Originally posted by: TridenTBoy3555
]For the last fucking time, you trolls, I do not live in a basement.
Click to expand...
Is this your room? Is so, clean up your room, dawg.
http://img368.imageshack.us/img368/6379/panogz4.jpg

Reference pic for comparison
http://img144.imageshack.us/img144/153/picture3cw2.jpg
Click to expand...

that 2nd picture is very creepy, I don't know what it is about it but something's not right there!
Click to expand...

See, I thought the first was more creepy. I was wondering what the pliers were for. :p
 
olds

olds

Elite Member
Mar 3, 2000
50,124
779
126
Originally posted by: TridenTBoy3555
Something breaks, and now you have to deal with tech support which is shit. UGH! Why can't we just fire all the people who speak like shit? :| I was just on the phone for 52 fucking minutes all to hear, "You'll have to call back on Monday" from a guy who knows what he was talking about. (He even sounded better than everyone else... like he had a better connection and mic)

Fuck HP tech support, seriously. So complicated of a story too... I sent something in, and then I don't get it back... then they are like, "Well that shouldn't have happened, it should have just been sent back because we don't accept that normally.. This is weird and confusing."

Fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck.
Click to expand...

Yo, emo boy.
Nothing, I just wanted to point out that when one looks in the dictionary for "Emo", they find you.
 
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