In Canada waiters get paid hourly, at least $10.25 an hour, i think that is the average minimum wage. Tips are extra, no entitlement.
In the states they basically work for free and their only income is tips. That's why they feel entitled i guess. Weird way to do business, ought to be illegal to hire someone for no wage.
		
		
	 
That's not accurate. In many states, there is a "tipped employee" wage that is less than the minimum wage...BUT, the employee's tips are used to make up the difference between the allowable wage that the employer is required to pay and the actual minimum wage.
The FEDERAL minimum wage for tipped employees is $2.13/hr...which the employer has to pay regardless of how many tips the worker gets, but several states have a much higher tipped employee wage...and some even require the business to pay the tipped worker the FULL state minimum wage.
Oddly enough, when traveling, I don't see much difference in price between the states that require the full minimum wage and those that allow the reduced minimum wage when eating in chain restaurants or even just local restaurants. When there IS a significant price difference, IMO, it's usually because of things other than the cost of employee wages...location, (taxes, property values, etc) city/county/state fees, and the usual tourist "surcharges." (you're on vacation...we're gonna rip you off every way we can")
About 30  years ago, we went to dinner at a restaurant in a small Colorado resort town. Apparently we didn't leave a large enough tip because the waitress chased us down and confronted us in the parking lot. IIRC, we had left $10 on a $75 dinner tab...being the "great people person" I've always been...I asked her to show me how much I had left. She held up the $10...and I said, "Oops, my mistake." I took the $10 back and handed her a $1 bill. I told her, "The service you provided was shit. Our food was served cold, our drinks were empty for as long as 15 minutes before you came back, you didn't stop by to check on things during the meal, and you were  surly for the entire evening. I shouldn't tip a single fucking cent."
I though her head was going to explode...I got in my truck and left her steaming and yelling in the parking lot. (and went the next day to speak to her manager about the episode...she was fired and we were offered a meal on the house...we never went back to collect it)