Originally posted by: rhand
I went to Office Max to look at some scanners that were listed under hot deals. The store had the scanners printed for sale on a "Camera Clearance" store circular. A second circular stated "Take an EXTRA 10% off all clearance merchandise."
I picked up one of the scanners and took it to the register and showed the cashier the 10% off circular. She said she would have to ask about it. One of the assistant managers came over and told me that the scanner was already on sale, so the 10% off would not apply. He never said it wasn't a clearance item.
So, I asked what the extra 10% off applied to. The cashier said "the stuff on the clearance table" and pointed behind me. This table had a huge triangular laminated sign that read "Take an EXTRA 10% off all clearance merchandise." The asst. manager said the stuff on the table was already more than 10% off and wasn't going to be discounted further. I pointed out that the sign said "EXTRA 10%" off. This fellow, now getting red faced, told me that he couldn't have his cashiers calculating another 10% when people waited in line. I asked him why the sign was on the table and he said "to get people to notice the table."
Of course, I told him that was false advertising. He went over, jerked the sign off the table and said "if this will make you happy, I'll move the sign." And I said "but you will put it back when I leave the store." He said "probably".
I told him I wasn't going to argue over the extra 10% on the scanner, but that I couldn't in good faith deal with a store that used illegal advertising gimmicks to lure people in. I got his name, a business card for the manager (who wasn't in), and copies of the two circulars.