I've gotten my car repaired a few times at this shop and also do all my oil changes there. Their service is always top notch and everyone there is always nice and helpful, not to mention the front receptionists are always hot. They provide free refreshments, snacks and a PS2 system for entertainment in their waiting room. They always follow up with a phone call after a service to see if I'm happy with the results and their level of service. Pretty much service level of a dealer without the dealer prices. Sadly they won't be offering free loaner cars for oil changes anymore.