You know how your laptop probably has four rubber legs to keep it from moving around on your desk? Well, one of mine fell off.
I called Compaq over a month ago and asked them to send me another one, the laptop was still under warranty and it was (so I thought) a simple fix. Obviously this would be too simple, so Compaq told me the only way I could get this repaired if I were to ship my laptop to them.
They sent me a prepaid box with an overnight label and I sent it in a month ago. I've called up a couple of times, and customer service never had an answer as to why it's taking so long to stick a self-adhesive rubber leg on my laptop.
Sigh. Just filed a complaint with corporate, but seriously wtf?
I called Compaq over a month ago and asked them to send me another one, the laptop was still under warranty and it was (so I thought) a simple fix. Obviously this would be too simple, so Compaq told me the only way I could get this repaired if I were to ship my laptop to them.
They sent me a prepaid box with an overnight label and I sent it in a month ago. I've called up a couple of times, and customer service never had an answer as to why it's taking so long to stick a self-adhesive rubber leg on my laptop.
Sigh. Just filed a complaint with corporate, but seriously wtf?