mugs
Lifer
- Apr 29, 2003
- 48,920
- 46
- 91
The company held up their end of the bargain - they produced a game that functions and that very many people find enjoyable. They even went further to give you the opportunity to play the game for free without buying it. They did everything they could to ensure that you would be a satisfied customer. YOU did not.
Do you think you ought to be able to buy a car without a test drive, drive it around for 2 weeks, and then take it back because you don't like the way it handles?
No one is impressed that you took a couple of college level economics classes, you know.
i say yes to your last question, if only because many dealerships i went to required me to take a certain path when test driving and wouldn't let me test drive it alone without their incessant blithering on about features they claim are exclusive ... "oh and this accord is the only car with a glove compartment. check it out, it opens AND closes!!!"
A car is not a trivial purchase like a piece of software is. Nevertheless, in many states you have a period of a few days to take a new car back regardless.
I wasn't trying to impress anyone. I was simply stating fact.
ponyo
Lifer
- Feb 14, 2002
- 19,688
- 2,811
- 126
Time is money. You're wasting your time and Walmart's time by trying to abuse the system.
Your insistence of a policy clearly stated and you knew doesn't somehow apply to you baffles me. What makes you special? Your clear selfishness is unreal. I would have some sympathy if the policy wasn't clearly stated or displayed or you were misled or you were somehow unaware of the policies. But they did none of these things and you were clearly aware of their policies so you have zero excuse. Did they promise you you're going to love the game or your money back? No. The only person in wrong is you. Suck it up like a man and take responsibilities for your action and sell that game on Ebay or something cut your losses and move on. You're wasting everyone time with your selfish behavior.
mugs
Lifer
- Apr 29, 2003
- 48,920
- 46
- 91
Sure about that? Trivial or not, I don't think anyone but you should have to pay for your mistakes. Personal responsibility and all, you know.
And you can keep spinning your wheels there buddy.
I used to work in retail when I was in highschool and I would LOVE to fvck around with people like you. They'd come in the store demanding all this crap because they were either too dumb that they couldn't comprehend the clearly visable return policy or thought they could just make up their own rules. I'd either send them around in a circle with their complaint or would just get someone who was sure to deny their request. I even had a lady try to go to the president of the company with her bogus complaint. Guess what, after all her b!tching and moaning and wasting all her time trying to get into contact with different people and writing letters, SHE GOT JACK SQUAT! And hopefully you'll get the same.
But I'm sure after this whole incedent, you'll try this whole sh!t again and buy a freakin' game, open it, play it and try to return it even now knowing the policy for open software. Why? Becaue you think you can make up your own rules. You don't like the rules, DON'T BUY THE PRODUCTS. But even though you didn't try the FREE demo that the software company puts out for THIS PURPOSE or do ANY research, you think you are entitled to free stuff. :roll:
How on earth is wanting a valid refund trying to abuse the system!?
I am not specail, nor selfish. I simply request to be treated fairly. Other people should also wish the same. They can put up all the rules they want. If it is unfair or not in good faith I well make a fuss over it.
I'm positive. I am all about personal responsibility. That's why I have been paying for my own college, working, and excelling at both.
Well I don't talk to you $6/hr. people that can't do anything for me. Store managers and regional people are who I talk to.
It comes down to the fact that I think any seller or service provider should offer a full refund for absolutely any reason. That's what I expect, and I demand.
Obviously you ar not excelling in your English class because comprehending a return policy would be something a 13yr old could understand.Originally posted by: Jumpem
I'm positive. I am all about personal responsibility. That's why I have been paying for my own college, working, and excelling at both.
apoppin
Lifer
Originally posted by: JackBurton
Obviously you ar not excelling in your English class because comprehending a return policy would be something a 13yr old could understand.Originally posted by: Jumpem
I'm positive. I am all about personal responsibility. That's why I have been paying for my own college, working, and excelling at both.
WHY does ANYONE really CARE what the OP does with his time?
:roll:
Again, those are YOUR rules. If someone expects free stuff, that doesn't mean a company is obligated to comply with your demands.
Originally posted by: apoppin
Originally posted by: JackBurton
Obviously you ar not excelling in your English class because comprehending a return policy would be something a 13yr old could understand.Originally posted by: Jumpem
I'm positive. I am all about personal responsibility. That's why I have been paying for my own college, working, and excelling at both.
WHY does ANYONE really CARE what the OP does with his time?
:roll:
You know, you're right. People like that just piss me off though. Now that I'm on the consumer side, if I see a moron like that infront of me holding up the line with some bullsh!t, I start talking smack to him.
I could read it easily. I simply don't agree with it as they have a satisfaction guarantee. Since I disagree with it, I will let them know what I think.
So is wanting a refund when it CLEARLY states one will NOT be given on the store's return policy is unreasonable.
No it isn't. In this case, maybe, but not if the product were defective or did not work as advertised. The only exception being if it was clearly stated to be sold as is and it was not implied it worked properly in any way.
Jumpem... why do you feel you are entitled to return a game you did not enjoy? Do you also feel that a theatre should return your money if you did not like the movie? That?s asinine as is your logic. No retailer should HAVE to refund you for YOU not enjoying a product THEY have no control over (other than the choice to stock and sell said product)
Ah well I can tell from the length of this thread that you are the type of customer that retailers hate. In fact I would say the majority of humanity hates. In any event to quell your drivel do the following, but do it at your own risk.
Go to Walmart or Target or what have you (don't be more of an idiot and go to the same one that you have already been to...)Tell them that the game will not load properly and you would like to exchange it for the SAME ITEM. They SHOULD give you a nice pretty sealed copy of your stupid game. At this time you can go to another Walmart and or Target or what have you (again DO NOT TRY THIS AT THE STORE YOU JUST SWAPPED IT TO.) Tell them you got it as a gift and already have it and would like to exchange it for something else. Then get a game you think you will enjoy. Will you get your money back? No. Your money is gone. You spent that and as such all you are entitled to is a good that on some level equates to that monetary amount.
Not all places will allow you to do as I said. Is it shady? A little bit. I did once when I bought War of the Rings then before even getting home decided I didn't want it but I had already opened the box to see the manual. Was I irritated that they would not give me my money back? Sure... but I certainly did not feel wronged. I used their system to in the end get what I wanted. I knew my money was gone and that?s ok. Stop acting like you have been wronged and own up to the fact that you made a bad choice. Live with it. If you called me for customer support with that attitude as soon as that call was over I would burst with laughter. Literally burst, as in I would cease to exist, as my innards would be all over the walls around me.
Ok this got long... my apologies for that. As someone who has done call center management in the past it irritates me when people believe they are above the rules and regulations. Remember you are dealing with a business. That means they exist to make money NOT serve the needs of mankind. It's real simple.
Ah well I can tell from the length of this thread that you are the type of customer that retailers hate. In fact I would say the majority of humanity hates. In any event to quell your drivel do the following, but do it at your own risk.
Go to Walmart or Target or what have you (don't be more of an idiot and go to the same one that you have already been to...)Tell them that the game will not load properly and you would like to exchange it for the SAME ITEM. They SHOULD give you a nice pretty sealed copy of your stupid game. At this time you can go to another Walmart and or Target or what have you (again DO NOT TRY THIS AT THE STORE YOU JUST SWAPPED IT TO.) Tell them you got it as a gift and already have it and would like to exchange it for something else. Then get a game you think you will enjoy. Will you get your money back? No. Your money is gone. You spent that and as such all you are entitled to is a good that on some level equates to that monetary amount.
Not all places will allow you to do as I said. Is it shady? A little bit. I did once when I bought War of the Rings then before even getting home decided I didn't want it but I had already opened the box to see the manual. Was I irritated that they would not give me my money back? Sure... but I certainly did not feel wronged. I used their system to in the end get what I wanted. I knew my money was gone and that?s ok. Stop acting like you have been wronged and own up to the fact that you made a bad choice. Live with it. If you called me for customer support with that attitude as soon as that call was over I would burst with laughter. Literally burst, as in I would cease to exist, as my innards would be all over the walls around me.
Ok this got long... my apologies for that. As someone who has done call center management in the past it irritates me when people believe they are above the rules and regulations. Remember you are dealing with a business. That means they exist to make money NOT serve the needs of mankind. It's real simple.
I know I am dealing with a business, and they are only open to make money. As I mentioned somewhere earlier, I think it is in their best interest to ensure every custmer is happy. It may cost them a little bit now, but repeat business would likely more than make up for it.
And yes I have gotten free tickets at theaters after telling the manager how lousy a movie was.
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