How can I take back a game because it just isn't fun to play?

[BlueWeasel]

Originally posted by: aplefka
Anyways, a couple posts up someone equated this to the one coffee lawsuit. I think that's taking it a bit far. All this guy wants is to tell them that he didn't like their product and wants a refund. Yeah there are a lot of douchebags out there today that would burn it and return it, but would it really take him this long to burn a game?

Maybe a better question to ask is did it just take this long to finish the game? Honestly, I stay very busy as well, but the OP said he purchased the game on 11/6 but didn't have time to play it until yesterday.

If he's such a fan of the MOH series, then I would think he'd have at least a little time to play over a 16-day span.

 

[Ike0069]

Originally posted by: torpid
Uhm... except that the coffee lawsuit was perfectly reasonable. Certainly a lot more reasonable than trying to make wal mart use a policy they don't have. Mcdonalds served coffee 20 degrees hotter than the industry standard. The woman had 3rd degree burns on more than 6% of her body, and was in the hospital for a week. All from opening the lid to add sugar. I've spilled coffee on my hands before, never gotten 3rd degree burns, nor would I ever expect to. Heck I've spilled boiling water on my hands and not gotten 3rd degree burns. Oh yeah also, mcdonalds had ignored 700+ other complaints about this issue as well.
q]
It figures you would agree with that lawsuit. And 700+ complaints. McDonalds sees that many customers every second world wide. That number is not even significant when put in perspective.
If I spill hot coffee on myself and get burned, I don't sue anyone. I call myself a retard for spilling it and put some burn cream on it.
If I buy a game and it sucks, (Doom 3 for me), I say ok it sucked. Guess It's time to buy a different game.
Like was said before, take responsibility for YOUR OWN actions.

 

[Beau]

You'll have no luck with the retailer. Your best bet is to write a complaint to the company that made it.

 

[torpid]

Originally posted by: Ike0069
It figures you would agree with that lawsuit. And 700+ complaints. McDonalds sees that many customers every second world wide. That number is not even significant when put in perspective.
If I spill hot coffee on myself and get burned, I don't sue anyone. I call myself a retard for spilling it and put some burn cream on it.
If I buy a game and it sucks, (Doom 3 for me), I say ok it sucked. Guess It's time to buy a different game.
Like was said before, take responsibility for YOUR OWN actions.

When they refer to a "complaint" it's not just me saying, hey this coffee is too hot. It's someone actually filing a legal complaint. Good luck putting burn cream on 3rd degree burns that require hospitalization and skin grafts. It's a pretty well known fallacy that dumb / ignorant people like to use the coffee example without knowing anything about the legal merits.

 

[Philippine Mango]

Ask the company for a refund. I was having problems with MS Flight 2004 on a really sh!tty system and they asked if I wanted a refund. I declined, I later installed it on a way better machine and the problems went away so....

 

[rh71]

Originally posted by: Jumpem

Originally posted by: JackBurton
When you go to a movie, do you ask for a refund if you don't like it?

I've done that before as well. They'll give you a pair of tickets for antoher movie.

Unbelievable. :roll:

On a different note... have you ever done business with any asian companies or retailers ? Once they have your money, they will turn around and never speak to you again. We should be considered lucky to have merchants in our great country that would let us return stuff in the first place. Items for which would serve us no practical purpose if we didn't physically have the product (like clothing, washers/dryers, or even television sets). Items such as software which are physically reproduceable do not fall in the same category. If you do not understand why, then I don't think there's any way to get it through your head. Retailers have already extended us some good faith if you haven't realized it already.

 

[rh71]

Originally posted by: Jumpem

Originally posted by: AnyMal
He/she will do what any normal distric/general/store manager will do, follow company's policies.

Perhaps. But I did get dunn tire to replace a wheel on my car they gouged after calling their district manager several times.

this sounds more and more like giving the customer what they want just to stop the hassle of dealing with them (yes that means you). Movie theatres, tire stores, and now video games... what will you try next ?

You will get your bottle in the end if you b1tch enough but you are doing it because you've gotten away with it. It is sad to think that you feel you deserve it. Again, unbelievable. Honestly do you realize why people initially say no to your requests ?

 

[torpid]

I wonder if retailers provided refunds to people who bought horribly defective games like battlecruiser 3000. Anyone know?

Movie theaters are more likely to give you a refund because they make a huge majority of their money at the concession stand. Some movie theaters even have (or had anyway) a monthly pass system where you can watch unlimited movies for a fixed amount.

On the other hand, unlike EB, movie theaters can't re-sell your ticket for $2 less than you paid for it.

 

[Jumpem]

Originally posted by: BlueWeasel

Originally posted by: aplefka
Anyways, a couple posts up someone equated this to the one coffee lawsuit. I think that's taking it a bit far. All this guy wants is to tell them that he didn't like their product and wants a refund. Yeah there are a lot of douchebags out there today that would burn it and return it, but would it really take him this long to burn a game?

Maybe a better question to ask is did it just take this long to finish the game? Honestly, I stay very busy as well, but the OP said he purchased the game on 11/6 but didn't have time to play it until yesterday.

If he's such a fan of the MOH series, then I would think he'd have at least a little time to play over a 16-day span.

Nope, finals week was last week. Prior to that I had several perl and python projects due.

 

[Jumpem]

Originally posted by: rh71

Originally posted by: Jumpem

Originally posted by: JackBurton
When you go to a movie, do you ask for a refund if you don't like it?

I've done that before as well. They'll give you a pair of tickets for antoher movie.

Unbelievable. :roll:

On a different note... have you ever done business with any asian companies or retailers ? Once they have your money, they will turn around and never speak to you again. We should be considered lucky to have merchants in our great country that would let us return stuff in the first place. Items for which would serve us no practical purpose if we didn't physically have the product (like clothing, washers/dryers, or even television sets). Items such as software which are physically reproduceable do not fall in the same category. If you do not understand why, then I don't think there's any way to get it through your head. Retailers have already extended us some good faith if you haven't realized it already.

The only asian businesses around here sell food. I have refused to pay for lousy food before. Not any chinese places though.

My philosophy is that if I am not satisfied I either will not pay for a service or expect a refund.

 

[Jumpem]

Originally posted by: rh71
this sounds more and more like giving the customer what they want just to stop the hassle of dealing with them (yes that means you). Movie theatres, tire stores, and now video games... what will you try next ?

You will get your bottle in the end if you b1tch enough but you are doing it because you've gotten away with it. It is sad to think that you feel you deserve it. Again, unbelievable. Honestly do you realize why people initially say no to your requests ?

They say no to try and save themselves money. However, if they damage something of mine (as in my car), provide terrible food, or sell me an inferior/unsatisfactory product I deserve and expect to be taken care of.

If a place does not hold up their end of the producer-consumer chain than I no longer do business there.

 

[BooGiMaN]

why arent you trying to get your money back from ea....

its not walmarts fault the game sucked...how much of the game did you get through....maybe you should only get partial credit..i mean from what you have said it seesm you didnt stop playign it right away

why you trying to stick walmart with a used product they might not able to send back to ea after they have clearly posted a no refund policy?

why do you feel this policy does not apply to you...

are you doing this solely based on the fact you have a better chance of having walmart pay you to get out of their store?

if you truly that disgusted about the game ..go after the people who made it and prove your not just trying to get one over on walmart.

 

[BlueWeasel]

Originally posted by: Jumpem

Originally posted by: BlueWeasel

Originally posted by: aplefka
Anyways, a couple posts up someone equated this to the one coffee lawsuit. I think that's taking it a bit far. All this guy wants is to tell them that he didn't like their product and wants a refund. Yeah there are a lot of douchebags out there today that would burn it and return it, but would it really take him this long to burn a game?

Maybe a better question to ask is did it just take this long to finish the game? Honestly, I stay very busy as well, but the OP said he purchased the game on 11/6 but didn't have time to play it until yesterday.

If he's such a fan of the MOH series, then I would think he'd have at least a little time to play over a 16-day span.

Nope, finals week was last week. Prior to that I had several perl and python projects due.

Well, that's a reasonable explanation. I've been pwned.

 

[Jumpem]

Originally posted by: BooGiMaN
why arent you trying to get your money back from ea....

its not walmarts fault the game sucked...how much of the game did you get through....maybe you should only get partial credit..i mean from what you have said it seesm you didnt stop playign it right away

why you trying to stick walmart with a used product they might not able to send back to ea after they have clearly posted a no refund policy?

why do you feel this policy does not apply to you...

are you doing this solely based on the fact you have a better chance of having walmart pay you to get out of their store?

if you truly that disgusted about the game ..go after the people who made it and prove your not just trying to get one over on walmart.

I heard there are five main missions. I played the training camp, and then about half an hour of the first mission. So I would say 5-10% of it.

 

[Robor]

Try returning it for store credit and if that doesn't work just sell it. You'll take a hit but it's better than being totally out the full price.

I still have Tribes 2 sitting on my self. There's $50 I'd love to have back... :|

 

[Jumpem]

Originally posted by: Robor
Try returning it for store credit and if that doesn't work just sell it. You'll take a hit but it's better than being totally out the full price.

I still have Tribes 2 sitting on my self. There's $50 I'd love to have back... :|

I tried that with an assistant manager last night, and it didn't go anywhere. I left a message with the district manager's secretary. I'll see what he has to say.

 

[rh71]

I guess to some people, time isn't money... I would love to sick you on that manager who sold me medical software for $100+ and never even delivered the product. After months of calls, I took it as a lesson learned.

 

[Jumpem]

Originally posted by: rh71
I guess to some people, time isn't money... I would love to sick you on that manager who sold me medical software for $100+ and never even delivered the product. After months of calls, I took it as a lesson learned.

I have the week off between school quarters, and haven't had a job since summer.

 

[mugs]

Originally posted by: Jumpem
I playd the previous MOH and enjoyed it. Yes I should have played the demo since the new one is pretty lousy. m That still does not negate the suppliers responsibility for accepting returns of unsatisfactory products.

The store is the one trying to shirk responsibility not me.

The game is not defective, it works exactly as advertised, right? What did the supplier do wrong? Nothing. What did Walmart do wrong? Nothing. What did you do wrong? I think that's been covered enough. So why should they have to give you your money back?

It's unfortunate that they will probably give in after you whine enough and waste enough of their time that it's more profitable for them to take the loss than keep dealing with you.

 

[Jumpem]

Originally posted by: mugs
The game is not defective, it works exactly as advertised, right? What did the supplier do wrong? Nothing. What did Walmart do wrong? Nothing. What did you do wrong? I think that's been covered enough. So why should they have to give you your money back?

It's unfortunate that they will probably give in after you whine enough and waste enough of their time that it's more profitable for them to take the loss than keep dealing with you.

Their is nothing wrong with the product. I simply am unsatisfied with it. Almost any reputable retailer does what it takes to keep a customer happy. That is all.

 

[Childs]

Originally posted by: rh71
On a different note... have you ever done business with any asian companies or retailers ? Once they have your money, they will turn around and never speak to you again.

No kidding. Went to a dim sum place yesterday for lunch and they didn't even want to give us our change! In my experience returning stuff at asian stores is hard as well. Usually the best I can do is get a push...store credit, but they don't give back money once they get it. And I'm the type of guy who can return used toilet paper, so they're pretty tough.

 

[apoppin]

Originally posted by: SoldatRU
How spoiled some people are these days. If something doesn't go right, suck it up. It's people like you who turn America into what it is today, people suing because they spilt coffee on themselves, etc. Take this as a learning experience, don't cry/whine/bitch about it. If the retail store refunds you your money, consider yourself lucky, if it doesn't, consider it a lesson to be more careful. People these days don't realize there are always some sort of consequence to every action.

What about companies that make GARBAGE?

should they be allowed to get away with it?
:roll:

 

[DGath]

Originally posted by: Jumpem
If a place does not hold up their end of the producer-consumer chain than I no longer do business there.

Ummm... last time I looked, Wal-Mart didn't produce the game. They are nothing more than a convinience for you to not have to mail order the game. Every product they have is manufactured by someone else, and it is up to the consumer to determine if it is a product that suits their needs or not. Even if it is a crappy game, Wal-mart should still carry it as long as there is a demand out there. Why you aren't banging down EA's doors rather than Wal-Mart's I have no idea. Is it because Wal-Mart will actually talk to you? At least they are giving you that service as opposed to the company that produced and overcharged for the crappy game and you'll never get anything out of them for it.

Back in my early college days when I was broke, I bought Tribes 2 for about the same amount of money, and was pretty dissapointed like everyone else. I wrote Sierra and about a month later I had a check for the full amount of the game. That is them apologizing for making a game that didn't meet my standards. I don't expect that kind of service anytime I'm upset about a purchase. I ALWAYS research a product before I buy it. As an educated consumer, if it doesn't work out like I hoped, I speak with the manufacturer about my problems, and if they don't do anything for me, don't buy anything from them anymore. As a consumer, it is your duty to look into a product before you buy it. If you are unhappy, go after the company who made it, not the intermediary who simply sold it to you.

As someone said before, western consumers are really spoiled, everywhere else in the world, if you buy a TV that is DOA, too bad, talk to the manufacturer. No refunds what-so-ever.

 

[Jumpem]

Originally posted by: DGath

Originally posted by: Jumpem
If a place does not hold up their end of the producer-consumer chain than I no longer do business there.

Ummm... last time I looked, Wal-Mart didn't produce the game. They are nothing more than a convinience for you to not have to mail order the game. Every product they have is manufactured by someone else, and it is up to the consumer to determine if it is a product that suits their needs or not. Even if it is a crappy game, Wal-mart should still carry it as long as there is a demand out there. Why you aren't banging down EA's doors rather than Wal-Mart's I have no idea. Is it because Wal-Mart will actually talk to you? At least they are giving you that service as opposed to the company that produced and overcharged for the crappy game and you'll never get anything out of them for it.

Back in my early college days when I was broke, I bought Tribes 2 for about the same amount of money, and was pretty dissapointed like everyone else. I wrote Sierra and about a month later I had a check for the full amount of the game. That is them apologizing for making a game that didn't meet my standards. I don't expect that kind of service anytime I'm upset about a purchase. I ALWAYS research a product before I buy it. As an educated consumer, if it doesn't work out like I hoped, I speak with the manufacturer about my problems, and if they don't do anything for me, don't buy anything from them anymore. As a consumer, it is your duty to look into a product before you buy it. If you are unhappy, go after the company who made it, not the intermediary who simply sold it to you.

As someone said before, western consumers are really spoiled, everywhere else in the world, if you buy a TV that is DOA, too bad, talk to the manufacturer. No refunds what-so-ever.

If you took a basic economics course you would know that Walmart is considered a producer as they are supplying a product.

 

[DGath]

Originally posted by: Jumpem
If you took a basic economics course you would know that Walmart is considered a producer as they are supplying a product.

Consumer = you
Supplier = Wal-Mart
Producer = EA

Not complicated. The quality of the product is completely out of the supplier's hands in this case, and it is quality you are upset about, so go to the root of the problem, the producer.

I find it humorous that there is maybe one other person in the thread who sympathizes with you and you throw around condesending comments?

Wal-Mart has just about the most liberal return policy out of anyone out there. Many times I'll say just don't go back there if you are upset about the service, but in this case that serves no purpose because Wal-mart is doing what 99% of other retailers out there do.

I'll say it again, EA is who you want to talk to, and I'm sure most people out there support you in getting satisfaction from EA, but in this case, Wal-mart isn't the bad guy (for once).