• We should now be fully online following an overnight outage. Apologies for any inconvenience, we do not expect there to be any further issues.

How Broken Is Norton 2005 Activation?

IGBT

Lifer
Jul 16, 2001
17,974
140
106
Text


Face facts, the $29.95 charge for phone support?even though it says prominently that the "fee may be waived if support representative determines that the issue was caused by the product"?is a big fat "not welcome" mat at Symantec's door. I'm sure lots of people are discouraged from seeking support. Certainly a lot of readers in the blog feedback complained about this issue.
 

PingSpike

Lifer
Feb 25, 2004
21,758
603
126
Dump 'em. Norton antivirus is a bloated turd anyway. You shouldn't have to pay $30 for phone support on a product you pay a subscription on every year.
 

Zenoth

Diamond Member
Jan 29, 2005
5,202
216
106
Yeah I had problems with all the Norton Internet Security products I bought (2003, 2004 and 2005). Thanks God, each time I only had to pay half the price. I know someone working in a local PC store, and can get me a few items for half the price.

Just do like me, get Panda Titanium 2005, or maybe McAfee Suite 2005. I got my Panda Titanium for $25 Canadian, OEM.
 

IGBT

Lifer
Jul 16, 2001
17,974
140
106
..I may give avg a try. I've been using norton for years but fail to understand their customer no service of the most recent management regime.