Originally posted by: ThinkswithFist
BTW - Just to muddy up the issue:
I ordered 3 of the Western Digital 5400 drives from outpost.com a few weeks ago (special $109 deal).
They were bare drives, but the sticker on the mylar bag says "3 year warranty".
(the website also said they come with a 3 year warranty).
So, it seems that SOME Western Digital bare/oem drives DO come with a 3 year warranty.
(perhaps some of the eBay auctions ARE correct in claiming to have a 3 year warranty).
Regards, TwF
As was discussed in the last WD from Dell thread when it was down to $125, that's because of the confusion surrounding the whole OEM/retail thing. There are actually THREE main types of packaging. Bulk/bare/brownbox/whitebox/static bag type packaging is one type, and this is the type that you nearly always get. This is also the type that's advertised as OEM nearly everywhere but in reality its NOT OEM. This also nearly always has the full warranty from the manufacture (in this case WD), the main differance is that you don't get the retail packaging with all the accessories (in the case of a hard drive, you dont get the cable, the screws and a floppy disk that you can d/l for free anyway). 2nd type of packaging, retail, we all probably know what this is.
Third type of packaging: OEM. The REAL OEM stuff is bought by large companies (like dell) who then put the hard drives in thier own systems. They get a very large discount when buying the drives. Why? Because they agree to handle ALL the support issues for those drives, and they buy a very large quantity. Dell has a whole support department anyway, so they just lump the support costs in with the costs associated when you buy an entire system. I don't know why they are selling these seperatly, but they are. And since dell has agreed to support those drives themselves, there's no support from WD. Note that this applies to the TRUE oem stuff from dell, not the retail packages of this drive that dell has sold before.
So to summarize, most people and retailers confuse OEM with bulk packaged stuff. Bulk packaged usually has full warranties from manufacturer, True OEM stuff has no warranty except from place of purchase.
The drive you got from outpost was NOT oem, just a bare drive. However, I'm thinking that a lot of these drives sold on ebay are FROM dell, and the people selling either don't know the reality of the situation, or they don't care about it and are purposfully misleading people about it. After all, someone probably won't actually check into it for warranty service until at least a few months have passed, then its too late to go back to the ebay person. Its unethical. Unfortunately that's the sorta stuff that sometimes happens on ebay, so make sure you know exactly what you get when you purchase something on ebay. I've never gotten burned on buying ebay, because I ALWAYS check into things BEFORE I buy. For instance, when you see photoshop 7 for sale on ebay, make sure it doesn't say its a "backup copy" there are SO many of those illegal copies for sale on ebay its not funny.