Regarding JacKal's remark:
The post about what another store manager stated made me get that same accommodation agreed to by the manager from the store where I ordered my ZV6000. Had I not done that, a complaint supported only by what was posted on an internet forum would have not have been of much use if the rebate is ultimately rejected by the HP rebate operation. Remember, Office Depot did not set the terms of the rebate, HP did, and HP does not pick up any obligation because OD can't read the fine print. So everyone who is buying these laptops needs to get their store manager to agree up front to make good on the rebate if HP does not honor them. I am surprised that OD has not yet done anything corporate-wide to resolve the mess that they've made -- no change on the 8/30 expiration date on the form, either. So I made sure I got my solution agreed to at the local level before I completed the purchase. I also wrote down the name of the manager and the sales clerk so that I could remember these details should the need arise.
The post about what another store manager stated made me get that same accommodation agreed to by the manager from the store where I ordered my ZV6000. Had I not done that, a complaint supported only by what was posted on an internet forum would have not have been of much use if the rebate is ultimately rejected by the HP rebate operation. Remember, Office Depot did not set the terms of the rebate, HP did, and HP does not pick up any obligation because OD can't read the fine print. So everyone who is buying these laptops needs to get their store manager to agree up front to make good on the rebate if HP does not honor them. I am surprised that OD has not yet done anything corporate-wide to resolve the mess that they've made -- no change on the 8/30 expiration date on the form, either. So I made sure I got my solution agreed to at the local level before I completed the purchase. I also wrote down the name of the manager and the sales clerk so that I could remember these details should the need arise.
