<< Devistater, what number did you call to get a new one? My 1.0 has a short in the cable :-/ >>
I don't remember off hand... I think it was in the documentation for the mouse. Some number for technical service or warranty stuff... now that I think of it it seems like it was long distance.
Ah yes, a quick search on microsoft's web site reveals it. I just picked support on the top, then a link on the left says contact microsoft, then by phone. Then I picked intellimouse explorer. Let me quote from it:
<< If you purchased this product at a retail store, you are eligible for 90 days of no-charge Personal support (beginning the first time you contact a Personal Support Professional) by phone or online. Personal Support is designed to provide support for everyday product usage to help U.S. consumers, home users and home office customers using Microsoft consumer products.
(425) 635-7040 (long distance charges may apply) >>
So its no charge, but it IS a long distance number. I think I spent about 3 minutes on hold and about 5 mins with the guy (most of which was telling him my address to send the replacement to). He never asked where I got it, the only thing he asked was what was the serial number (I think they call it something like product identification number) on the bottom of the mouse. Quick, easy, and painless. No charge for anything, and the new version 3 mouse even came in retail packaging! So, only charge is the long distance call 🙂 That was about 50 cents for me, pretty good deal I'd say 🙂