Help, windows won't load

slayer202

Lifer
Nov 27, 2005
13,679
119
106
I recently built a new machine. For a few days it works fine. Couple problems with games, connection would keep getting lost. So this morning I added an ethernet card so I didnt have to use the onboard one. It works fine. However, after another problem with BF2, I rebooted, and now windows won't load. It gets to the screen where the loading bar is and the 3 bars scroll across. after maybe 30 times, it just freezes up and I cant get past it. I took out the pci card I added today and still no help. not sure what to do :/

EPoX EP-9NPA+Ultra ATX AMD Motherboard - $105

AMD Athlon 64 X2 3800+ 1GHz FSB Socket 939 Dual Core Processor - $322

eVGA Geforce 7800GT 256-P2-N517-AX Video Card - $309

CORSAIR ValueSelect 1GB 184-Pin DDR SDRAM Unbuffered DDR 400 (PC 3200) - $81 x2

Seagate Barracuda 7200.8 250GB 3.5" Serial ATA150 Hard Drive - OEM - $102.50

Antec LifeStyle SONATA II Piano Black Computer Case - $91.99

NEC Black IDE/ATAPI DVD Burner Model ND-3550A - 49.88

Antec 75003 120mm Ball Case Cooling Fan - $11.99
 

montag451

Diamond Member
Dec 17, 2004
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Could you try leaving to boot for 10 minutes or more - just to see if there is something happening.
Also, doe it boot into SAFE mode without crashing?
Can you try a load last good configuration from the SAFE mode menu - try this first.
 

montag451

Diamond Member
Dec 17, 2004
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0
Ok -
That is brilliant.

Can you first go into Control panel/system/device manager
Are there any yellow exclamation marks? or red crosses?

Now,
Go into
control panel/administrative tools/event log
Look in both application and system -
Are there any errors there?
If so, what are the most common ones - include the SOURCE, EVENT ID, and any text description -

This is a great start - heads up.
Only problem is that we are in different time zones probably and it is time for be soon.
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
ok, under application there are some application hangs and errors, but none today.

system is a different story. today there were 6 "service control manager" 5 of them event - 7001 and one was 7026.

also a DCOM - 10005, user system, rather than N/A like the others


the day before there were 3 more service control manager errors, 7011, 7011, and 7034
also, 5x W32Time - 29, 17, 19, 17, 29


good amount of warning too, not sure if it matters. thanks a ton for the help
 

montag451

Diamond Member
Dec 17, 2004
4,587
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Can you tell us what the txt description is for the Service Control Manager errors. Also, did they relate to when you were booting up, or whilst the sytem was in use, or crashes? Do you remember times that you had the system working?
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
7026:
The following boot-start or system-start drivers failed to load:

AFD
Fips
IPSec
MRxSmb
NetBIOS
NetBT
NVTCP
Processor
RasAcd
Rdbss
Tcpip
WS2IFSL

the 7001's say that IPSEC Services, Forceware Web Interface, TCP/IP NetBIOS Helper, DNS Client, and DHCP client could not be started because certain of the above drivers failed to load

10005: DCOM got error "This service cannot be started in Safe Mode" attempting to start the service EventSystem and arguments in order to run the server

Not sure what any of them actually mean to me. The only problems I've had were with a couple applications, specifically Battlefield 2 and C&C Renegade.
 

montag451

Diamond Member
Dec 17, 2004
4,587
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I am presuming that nothing bad is in device manager.

Can you go into administrative tools, services.

Click the tab STATUS
to sort automatic items.

Can you list all automatic items please.
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
Automatic Updates
Computer Browser
Cryptographic Services
DCOM Server Process Launcher
DHCP Client
Distributer Link Tracking Client
DNS Client
Error Reporting Service
Event Log
ForceWare Intelligent Application Manager
ForceWare IP service
ForceWare user log service
ForceWare Web Interface
Help and Support
HID Input Service
IPSEC Services
Logical Disk Manager
NVIDIA Display Driver Service
Plug and Play
Print Spooler
Protected Storage
Remote Procedure Call
Remote Registry
Secondary Logon
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
System Event Notification
System Restore Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
WebClient
Windows Audio
Windows Firewall/Internet Connection Sharing
Windows Management Instrumentation
Windows Time
Wireless Zero Configuration
Workstation
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
0
Ok,
can you disable the following services - (right click - properties)
wireless zero configuration
windows time
windows audio
Themes (change to manual)
remote registry
NVidia display driver service
HID input (unless you are using speech recognition services right now - for instance - if you are blind)
And on a personal note, for now, disable automatic update.

Go into START
RUN
type 'MSCONFIG'
startup
What items have you got in there with a tick by them?

 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
nTrayFw - Nvidia firewall tray icon
NvCpl - ? RUNDLL32.EXE
nwiz
NvMcTray
SOUNDMAN - SOUNDMAN.EXE looks strange...
aim
and there is a blank one...
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
0
soundman is fine.

Untick AIM
If the blank one is completely blank, the untick it.

Ok,
Now are you ready for a restart?
Go for it.
Remember, if it doesn't work the first time, try it again, then boot back into SAFE.
GO GO GO
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
what is a normal range for cpu temps? system temp?

looks like first restart is showing the same problem
 

montag451

Diamond Member
Dec 17, 2004
4,587
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0
cpu temps - maybe 60c i would consider tops of the safe range.
systm temps - 45c is hot, but wouldn't cause a problem.

Ok,
Boot into BIOS,
disable all onboard periphs - sound/nic etc.
Take out all pci cards.
Restart in normal mode
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
take out pci-e too? gfx card

btw, not sure if it helps, but while the bars are scrolling, the hd light is on, then starts blinking quickly, then goes out
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
still no go. i disabled all the onboard stuff. should i go back into safemode and check the event log, im guessing the errors are the same though
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
0
OK back into safe mode,
go back into control panel/system/device manager.

Disable the drivers for your nic,

Restart in normal mode.
If that doesn't do it, then back into safe,
 

montag451

Diamond Member
Dec 17, 2004
4,587
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if no luck with that
disable sound card

retry

If no luck,
remove video drivers

restart

post back quickly pls cos i have to wake up in 5 or 6 hours.
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
ok disabled all network adapters.

there are a bunch of additional ones listed other than the onboard and pci one i added temporarily today. not sure what they are


ok, still nothing. think i should just call microsoft? sounds like i will be on the phone with them for a while
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
0
disable all the suckers - they can always be enabled later - lets just get your system to boot normally.

At worst case - you may have to reinstall xp as a repair - it will wipe, and reload the drivers automatically, but I'm just an ole fashioned man with his ole fashioned ways.
(If it does come to it, I'll tell you now - reboot from xp cd, the second time it offers you to repair an installation - choose that)
Anyway - not yet - we got a few more minutes.
 

slayer202

Lifer
Nov 27, 2005
13,679
119
106
I have no problem reinstalling windows. The cd i have is from school, and i think I get 2 installs with it, not sure if reinstalls count. I also have a 64bit version disc.

Thing is, i am worried it is a hardware problem. does it sound like it? first time ive built a comp, which is why im worried. im going to disable more now

and when you say everything, do you mean EVERYTHING? and do you have aim, would be easier to do this
 

montag451

Diamond Member
Dec 17, 2004
4,587
0
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Sounds either as if the driver for the NIC or the NIC itself isn't healthy, or just a sw issue.
I don't do AIM or msn i am afraid.
My computer is locked down on the security side of things.
Could do irc, but not now as i am really tired.

Would you also wanna uninstall BF?
Just in case......

There is a lot of forceware stuff that is loading up on your sys, but the only way that i think is safe to not load up with it would be to remove the forceware drivers.
I think if you did this, we may have a chance - the theory i am working on is that your problem is software based, and, more than likely a driver based issue as you can get into safe mode.
If you have disabled the suspect NIC, and we have disabled sound, just in case, I think the next step would be to rid the system of your video drivers.
Best way might be driver cleaner:
http://www.majorgeeks.com/download3214.html
I've only just met that sw and haven't had a chance to try it out properly - but haven't seen any nasty reviews of it.
Uninstall forceware drivers for the million bucks.
I'll wait around for a few minutes.