Help! Palm Vx problem... *UPDATE: PROBLEM STILL NOT SOLVED!*

Juniper

Platinum Member
Nov 7, 2001
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I have a Palm Vx, bought second hand. Haven't really used it in a while. I was playing with it just now, and realised that when I point to something, it points to something else. As a result, I cannot access the digitizer, and its driving me crazy. I tried to reset the damn thing, but it still cannot point correctly. Anybody had this problem before, and if so, how did you solve it? Thx!



PROBLEM NOT SOLVED :
Ok, now I know when the problem appears. After I have done a hard reset for the palm to get to its factory default settings, I try a sync with my computer to put in the data. Now comes the problem. After the sync, The palm gets out of calibration, and I cannot point to anywhere that I want.
 

Burnt

Platinum Member
Mar 20, 2001
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Was there a calibration thing when you first start it up for the very first time?
 

j0lly

Platinum Member
Jul 30, 2001
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There should be a 'Welcome' option on your home screen. Click that and follow the prompts.
 

Juniper

Platinum Member
Nov 7, 2001
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There should be a 'Welcome' option on your home screen. Click that and follow the prompts


hmm, There is a digitizer which allows me to re-calibrate the system. The thing is, the digitizer is in the drop down preference menu. Because everything is out of sync, when I click the menu, it clicks somewhere else.
 

j0lly

Platinum Member
Jul 30, 2001
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What version of the OS are you using? Have you tried using your finger to get to the right menu? Once your select 'Main' to you be your selection, I am certain that you will see a 'Welcome' prompt from where the calibration is reset and you have control over the configuration. If all else fails, you can access the Palm KB at their website.
 

MajesticMoose

Diamond Member
Nov 14, 2000
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i have the same problem a lot for some reason. You have to figure out how far offf it is and try to compensate when selecting things to get to the digitizer.

m00se
 

MWink

Diamond Member
Oct 9, 1999
3,642
1
76
Mike, as I recall I got yours working. (?)

The best advice I can give is, when you are calibrating it, don't hold the stylus normally. Hold it at a 90 degree angle to the screen and look directly down at the dots.
 

Juniper

Platinum Member
Nov 7, 2001
2,025
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Palm KB

May I ask where is that? Is it the knowledge finder on the palm.com website?


Btw, does anybody know if there is some software that allows me to re-calibrate my palm online or from my computer? My hard reset function do not seem to work...


 

DanFungus

Diamond Member
Jul 27, 2001
5,857
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<< i have the same problem a lot for some reason. You have to figure out how far offf it is and try to compensate when selecting things to get to the digitizer. >>

 

Juniper

Platinum Member
Nov 7, 2001
2,025
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Yeeha! My palm is back... :)

Turned out the hard reset had something wrong, had to on and off a few times before it asked me if I want to erase everything from the palm. Phew... My palm is back :)


Thx for your help guyz ;)
 

Juniper

Platinum Member
Nov 7, 2001
2,025
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PROBLEM NOT SOLVED :
Ok, now I know when the problem appears. After I have done a hard reset for the palm to get to its factory default settings, I try a sync with my computer to put in the data. Now comes the problem. After the sync, The palm gets out of calibration, and I cannot point to anywhere that I want.


Anybody faced this problem before? I have tried hard resetting many times, and its still gives me the same problem, and I have even tried syncing with my bf's palm, same problem.
 

Keego

Diamond Member
Aug 15, 2000
6,223
2
81
ok, so ditch the hotsync software and reinstall it (uninstall first) and do a hard reset and then sync it and see what happens :D
 

gopunk

Lifer
Jul 7, 2001
29,239
2
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make sure your settings are not set so that your computer overwrites your palm. make it so your palm overwrites your computer.
 

OS

Lifer
Oct 11, 1999
15,581
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76

It's entirely possible that this problem cannot be fixed by an end user. Time to call Palm and get a RMA.
 

Juniper

Platinum Member
Nov 7, 2001
2,025
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ok, so ditch the hotsync software and reinstall it (uninstall first) and do a hard reset and then sync it and see what happens


Nope :(


make sure your settings are not set so that your computer overwrites your palm. make it so your palm overwrites your computer


How do you do that? :confused:
 

gopunk

Lifer
Jul 7, 2001
29,239
2
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aieee, it's been a while, and i don't have it installed right now, but you right click ont he tray icon, go to properties or whatever it is, maybe conduit manager or something, then you can see whether palm overwrites desktop, desktop overwrites palm, or nothing.
 

Juniper

Platinum Member
Nov 7, 2001
2,025
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Thx gopunk for your help.
I think my palm needs to be seen by the Palm specialists.


 

casimec

Senior member
Mar 15, 2000
752
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Download Redigi or Autodigi here. Follow the instructions and you should have the digitizer screen after a soft reset.
 

iamwiz82

Lifer
Jan 10, 2001
30,772
13
81
i know from experience that a hard fall will knock out the calibration for good. I had this happen to my Palm IIIx. I took the thing apart, but i couldnt figure out what was wrong with it. I ended it up selling it to the palm doctor for $50 towards my VIIx