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Help got neg ebay feedback I don't think I deserve

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feralkid said:
But he DID misrepresent...big time.

Or perhaps you didn't notice his ad?

Good GOD, read it again.

The entire page is as if all is perfect...then the very last line tells the truth.

That's not cricket.
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Here's her email to OP that he put in his post

She also sent me a message saying "hello i got the monitor and bought allnew cords for it. it would not even power up! you ad said that it only needed new cords... since it is not as advertised, and it would cost more than ipaid for it to have it fixed, i want your return address so i can send it back"

SHE KNEW EXACTLY WHAT SHE WAS BUYING: A BROKEN LCD MONITOR WITH A BAD PSU. SHE WAS NOT DECEIVED BY THE ITEM DESCRIPTION

Like I've said numerous times, the problem is that she apparently doesn't know how to repair an LCD power supply. That's on her, not OP.

And FWIW, I've been selling online since like 2003 and have hundreds of happy buyers with Heatware to back it up. And I'm not perfect, I've fucked up on a couple trades before and usually go out of my way to make the buyer happy. I have little patience for stupid eBay buyers who try to take advantage of the system, though. It's common knowledge that eBay is very buyer centric and will throw seller's under the bus to keep buyers happy.
 
feralkid said:
Negative.
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So you think he typed all that?

Whatever, you can believe the lady is a smart, high functioning adult who was tricked by an evil, deceptive seller if you want.

This isn't worth "internet arguing" about though, I'm sure for anyone in this thread. 😛
 
You suggested that what the fix was and that left her an out if it didn't work.

You also made a sale to someone that paid $115 for a 12 year old laptop.
 
Well there is usually a couple of remedies that are given to the buyer in this situation.

Was the deal unconscionable? No.

Was the product misrepresented? No.

Was the affirmation of "and I am quite confident that only the power supply is bad" a expressed warranty? No, it was a statement of opinion and therefore does not express a warranty. In the legal world that is what they call "puffery".

You are also a private seller and not a merchant, so the implied warranty of merchantability need not apply.

So what I think is you have one pissed off buyer. What you do ethically from there is up to you.
 
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Number1 said:
The vast majority of feedback she left is positive and the negative feedback she left seams legitimate to me.

I think the seller is clearly at fault here for not describing the problem clearly and leaving himself wide open for criticism.
As I said before the OP deserves his neg.
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Seams?

Really??

:thumbsdown:
 
Number1 said:
The vast majority of feedback she left is positive and the negative feedback she left seams legitimate to me.

I think the seller is clearly at fault here for not describing the problem clearly and leaving himself wide open for criticism.
As I said before the OP deserves his neg.
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you're kidding right? she won an auction on friday night, then left a negative for the seller 6 days later for not shipping quickly enough when it was plainly listed that it would be shipping standard USPS priority mail, right around the holidays at that

gonna sound sexist here, but i don't really care...bitch has been on a non-stop rag for the last month is is handing out negatives like they're going out of style

plus she's stupid...she left this for a seller "Really quick payment and response, recommended "Ebayer" Thanks!"

what?
 
jagec said:
Deceptive ad. You are the reason that people hate ebay.
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it wasn't deceptive at all, it said the monitor was broke, and that it wouldn't power on, and that he thought it was the power supply

then she replaces a power cord and is pissed off because it didn't work

it's not his fault the buyer didn't know what a power supply was, and didn't bother to research what she was getting into...what sounds more reasonable? he decided to sell a perfectly good monitor for less than half of what it was worth and deal with the hassle of shipping it because he couldn't be assed to get a 2 dollar standard PC power cable...or, there is a problem with the monitor that involves more than you plugging in a new fucking cable

YOU are the reason I hate eBay
 
quakefiend420 said:
it wasn't deceptive at all, it said the monitor was broke, and that it wouldn't power on, and that he thought it was the power supply

then she replaces a power cord and is pissed off because it didn't work

it's not his fault the buyer didn't know what a power supply was, and didn't bother to research what she was getting into...what sounds more reasonable? he decided to sell a perfectly good monitor for less than half of what it was worth and deal with the hassle of shipping it because he couldn't be assed to get a 2 dollar standard PC power cable...or, there is a problem with the monitor that involves more than you plugging in a new fucking cable

YOU are the reason I hate eBay
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It had small disclaimer text at the end of the ad, after a long detailed description of the monitor as if nothing was wrong. Would I have bought it and left negative feedback? No. I read the entire description before I bid on stuff. But I get angry if I open an ad that looks legit, and have to read all of the fine print to find out that there is a SERIOUS FUCKING PROBLEM with the monitor. That kind of shit should go in the title of the ad.

And people selling perfectly good stuff for half of what it is worth is the only reason I ever use ebay in the first place. Let me guess, you're one of those people who will bid an item up to above its retail value in stores, because if the price is good there must be something wrong with it? If I'm going to pay anywhere near retail value, I'll either (a)buy it in the store and get a NEW item with a full warranty, or (b)buy it on Craigslist and at least get a chance to examine the item before paying.
 
Why do people not bother to read the entire description of an item before they spend their money. It is 100% her fault for being lazy. She was lazy reading the description and she was lazy not looking up the difference between a power cord and a power supply. In this case, her laziness showed her ignorance.

I wouldn't give her a penny back. I would call her out for being a lazy and an ignorant person in the reply to the negative feedback.
 
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The OP made several big mistakes, but wasn't deceptive in the least. I've bought quite a bit of merchandise on Ebay, and I pore over the description, as well as check against the web for similar items. If you can't be arsed to read over the provided description, you get what you get, which is no sympathy from me.
 
computers have a near infinite ability to cause frustration and the taking of the Lord's name in Vain.

this situation is an example.

it sounds like you did your best to do an honest transaction, and still got screwed.
 
I'd have to agree she is in the wrong. It's quite obvious she knew it was broken she just did not understand the repairs necessary. That is her fault, not yours.
 
I would also say she is completely wrong in this one. Whether he puts that it doesn't work/repair in the beginning or end of the auction, it is in there. She obviously read it because she thought she would fix it by replacing what she thought was the defective part. While his ad could have been more eye popping regarding the condition, it was listed none the less.
 
Adrenaline said:
Why do people not bother to read the entire description of an item before they spend their money. It is 100% her fault for being lazy. She was lazy reading the description and she was lazy not looking up the difference between a power cord and a power supply. In this case, her laziness showed her ignorance.

I wouldn't give her a penny back. I would call her out for being a lazy and an ignorant person in the reply to the negative feedback.
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I agree with this.

When I'm buying an item on eBay, I read the whole item description, not just the item title or standard eBay specs. This includes the p & p costs and postage restrictions, any questions answered by the seller and any other terms and conditions or information detailed in the description. If there is something I'm not sure about then I ask the seller, wait for his / her response and depending on the answer, place a bid.

If I didn't do this and as a result, the delivered item does not match my perceived expectations then it is my fault for being lazy and not the seller's fault.

I don't understand why everything needs to be spelled out to perspective buyers multiple times. Once is enough; if the winning bidder fails to comprehend something, which has been written once anywhere in the item description, then that is his or her problem.

To the OP; try and help her as much as you reasonably can. However, if she asks for recompense, due to her own stupidity, lack of reading comprehension and/or technical knowhow, then tell her to f*ck off.
 
jagec said:
It had small disclaimer text at the end of the ad, after a long detailed description of the monitor as if nothing was wrong. Would I have bought it and left negative feedback? No. I read the entire description before I bid on stuff. But I get angry if I open an ad that looks legit, and have to read all of the fine print to find out that there is a SERIOUS FUCKING PROBLEM with the monitor. That kind of shit should go in the title of the ad.

And people selling perfectly good stuff for half of what it is worth is the only reason I ever use ebay in the first place. Let me guess, you're one of those people who will bid an item up to above its retail value in stores, because if the price is good there must be something wrong with it? If I'm going to pay anywhere near retail value, I'll either (a)buy it in the store and get a NEW item with a full warranty, or (b)buy it on Craigslist and at least get a chance to examine the item before paying.
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She obviously read the description, she knew it was broken...however, she didn't know what a power supply was, and didn't bother to check before buying it. If I buy something broken that I'm not really all that familiar with, then later on find out that what I thought was the problem actually wasn't, I have no one to blame but myself when I'm stuck with something I can't use due to my own lack of expertise.

Not sure where you got the idea that I bid items above their retail value, nowhere in my post did I allude to anything of the sort.

I can't believe you're annoyed that you have to read the entire description to find out what you're getting...all the info at the top is what eBay puts in there as specifications, and the seller's description in his own words is at the bottom, she's used eBay for long enough to know that by now.

Now I'm going to throw my own baseless accusation out there: I bet you're one of those types of people who would use a hair dryer in the shower if not for the warning label, right?
 
daw123 said:
I don't understand why everything needs to be spelled out to perspective buyers multiple times. Once is enough; if the winning bidder fails to comprehend something, which has been written once anywhere in the item description, then that is his or her problem.
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Unfortunately you have to do that to protect yourself. It's a miracle that some of these people can turn on a computer and find their way to Ebay, much less read a description. The way the system's setup, the seller almost always loses in a dispute, so you have to do everything you can to prevent that from happening.
 
Anyone else notice the people saying they would never buy from the OP are basically saying they are as stupid as the illiterate lady?

"I wouldn't buy from you either cuz dag nabbit i cant read neither!"
 
lxskllr said:
Unfortunately you have to do that to protect yourself. It's a miracle that some of these people can turn on a computer and find their way to Ebay, much less read a description. The way the system's setup, the seller almost always loses in a dispute, so you have to do everything you can to prevent that from happening.
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I understand the reasons why sellers have to do this, but it still doesn't make it fair.

If eBay continues to skew the rules in favour of buyers then all they will do is annoy sellers, who will use other avenues to sell their goods. At the end of the day, it's a two way street; without people buying or selling goods, eBay will fail as a marketplace.

The rules should be written so that they favour the wronged party, be it seller or buyer (I understand that there will always be misjudgements or exceptions to the rules).
 
The title of the auction should have been BROKEN MONITOR: SOYO (BROKEN) 24" - DOESN'T WORK.

I hate going into an auction for an item and reading the description, just to see right at the bottom of the page that it's faulty. OP should DIAF and be banned from ebay for good.
 
Mike Gayner said:
The title of the auction should have been BROKEN MONITOR: SOYO (BROKEN) 24" - DOESN'T WORK.

I hate going into an auction for an item and reading the description, just to see right at the bottom of the page that it's faulty. OP should DIAF and be banned from ebay for good.
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Yea, I hate reading too. Reading's for elitist fucktards.
 
TruePaige said:
Really? NONE of this is her fault?

She bought a monitor labeled as broken, needing a PSU replacement, bought a new power cord and is mad it doesn't work and none of it is her fault?

You have to admit at least SOME of it is her fault.
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I agree...she does need to bear some of the fault!!
 
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