Help got neg ebay feedback I don't think I deserve

[xanis]

The warning about the monitor being broken may not have been displayed as prominently as it should have been, but anyone with the intelligence and reading comprehension of a 3rd-grader would have been able to deduce that the monitor was not in working condition.

But that's not even the issue. This woman bought the product with the knowledge that it was defective, indicated by her email to the OP:

hello i got the monitor and bought allnew cords for it. it would not even power up! you ad said that it only needed new cords...

This indicates that she at least knew something about what she was getting herself into, especially since she's a "computer repair expert".

No one should assume anything, especially this dumb bitch, but the OP isn't exactly free of stupid assumptions or guilt either. IMO, the part about "I'm pretty confident it's the blah blah blah" should have been left out. I realize that he was simply trying to provide as much information as possible, but you have account for the morons who have selective reading, and adding that was just asking for trouble.

 

[JEDIYoda]

Anyone else notice the people saying they would never buy from the OP are basically saying they are as stupid as the illiterate lady?

"I wouldn't buy from you either cuz dag nabbit i cant read neither!"

Nice try....but read the whole thread...the seller is a child who did not accurately describe his item using the best wording!

Yes-- the buyer should bear some of the fault for NOT understanding or reading into what the seller wrote.

With that said-- would you buy from the seller...knowing that what you are buying could have something wrong with it??

 

[JEDIYoda]

The warning about the monitor being broken may not have been displayed as prominently as it should have been, but anyone with the intelligence and reading comprehension of a 3rd-grader would have been able to deduce that the monitor was not in working condition.

But that's not even the issue. This woman bought the product with the knowledge that it was defective, indicated by her email to the OP:



This indicates that she at least knew something about what she was getting herself into, especially since she's a "computer repair expert".

No one should assume anything, especially this dumb bitch, but the OP isn't exactly free of stupid assumptions or guilt either. IMO, the part about "I'm pretty confident it's the blah blah blah" should have been left out. I realize that he was simply trying to provide as much information as possible, but you have account for the morons who have selective reading, and adding that was just asking for trouble.

YES-- that I pretty confident statement was to coin a phrase the nail in the coffin....IMO

 

[xanis]

Nice try....but read the whole thread...the seller is a child who did not accurately describe his item using the best wording!

Yes-- the buyer should bear some of the fault for NOT understanding or reading into what the seller wrote.

With that said-- would you buy from the seller...knowing that what you are buying could have something wrong with it??

Yes, because I have an intelligence greater than that of a toddler, so I can comprehend simple phrases such as "does not turn on" or "for repair".

 

[quakefiend420]

YES-- that I pretty confident statement was to coin a phrase the nail in the coffin....IMO

I'm pretty sure someone used that phrase long before you said it.

 

[JEDIYoda]

Quote:
Originally Posted by JEDIYoda
Nice try....but read the whole thread...the seller is a child who did not accurately describe his item using the best wording!

Yes-- the buyer should bear some of the fault for NOT understanding or reading into what the seller wrote.

With that said-- would you buy from the seller...knowing that what you are buying could have something wrong with it??

Yes, because I have an intelligence greater than that of a toddler, so I can comprehend simple phrases such as "does not turn on" or "for repair".

No because the seller stated --"I'm pretty confident .....
Giving the impression this was an easily fixable problem. Which as it turned out was a mis-representation of the item. Now had he described the item accurately and not added his own input as to what was wrong( as it turns out his input was also a lack of knowledge other that knowing it was broken).

As it turns out you can`t do buisness with somebody like that....if you did you are responsible for whatever happens in transaction with the seller.

BTW-- would you want to do buisness with a seller who continually tries to justify his actions by trying to get the buyer to take blame....hmmm

 

[frostedflakes]

He said he was pretty confident it was the power supply, and he is probably correct. It's actually an easy fix if you know what you're doing, which this lady clearly doesn't. Usually power supply problems on these LCDs are caused by bad capacitors. I know of some people who buy up bad LCDs on eBay and replace the capacitors, then resell them. Nice way to make a little money if you know what you're doing.

Problem is, she didn't replace any capacitors or swap out the PSU daughterboard from another Soyo 24" LCD. She replaced the power cable, which has absolutely nothing to do with the power supply inside the LCD.

I feel like I'm on crazy pills, I don't understand how some people here can't recognize that this is clearly the buyer's fault.

 

[Motorheader]

The power supply in many LCD's is external as well.

 

[lxskllr]

No because the seller stated --"I'm pretty confident .....
Giving the impression this was an easily fixable problem. Which as it turned out was a mis-representation of the item. Now had he described the item accurately and not added his own input as to what was wrong( as it turns out his input was also a lack of knowledge other that knowing it was broken).

You know the saying, opinions are like assholes...

I don't care how confident someone is about a prospective problem. I take that OPINION into account, but ultimately make my own judgment. If someone wants to bumble through life taking everything they hear as absolute fact, then they get what they get....

 

[xanis]

I feel like I'm on crazy pills, I don't understand how some people here can't recognize that this is clearly the buyer's fault.

As I was reading through the thread I was thinking the same exact thing.

 

[xalos]

I would just tell the buyer that the power supply is internal on that monitor and that she wasted money purchasing new cords. Just make sure the whole issue is detailed well on paypal's site if she filed a claim there. With you saying power supply and her saying power cord, that makes it pretty obvious that she doesn't know what's going on and as horrible as paypal can be sometimes. I've had good luck getting things corrected by them with horrible buyers.

 

[Mike]

I've received 2 negs in my ebay career, 1 was bullshit and 1 I deserved. The one that was bullshit, the lady was absolutely bat shit crazy.

 

[SunSamurai]

Nice try....but read the whole thread...the seller is a child who did not accurately describe his item using the best wording!

Yes-- the buyer should bear some of the fault for NOT understanding or reading into what the seller wrote.

With that said-- would you buy from the seller...knowing that what you are buying could have something wrong with it??

hahaha so what you just said was "I CANT READ EITHER"

:awe::thumbsdown:

 

[AlienCraft]

This just in......eBay still sucks and Generalissimo Francsico Franco is still dead, too.

 

[KeithTalent]

Pretty obvious from the listing it is not in working order. Seems like the buyer is a bit of a dumbass.

KT

 

[MercenaryYoureFired]

A lot of people need to understand these people approach eBay like a business. IE: They usually trust the goods they're buying because they're computer illiterate and don't know any better. Of course we all know better and it's easy as hell to not only call them retarded for not being as familiar with computers as we are, but also to skip a little sentence when the eBay page is blasting you with tons of worthless text/fonts/pictures so the need to state clearly the item is broke multiple times is very important for a seller in any situation, especially eBay.

Hell, if you google "LCD power supply" you get blasted with pictures of PSU units attached to the cords. It's easy to infer that the lady thought it was an easy fix with this along with the item description.

 

[dud]

OP,

I would have stated it more clearly that the monitor was non-functional. When dealing with ebay morons state all the facts CLEARLY ... and your ad is not as clear as it could be.

If asked for advice I would cut my losses and refund the buyer. She's severely damaged your rep on ebay (87.5%) and for only $51 plus shipping. You're going to end up losing a lot more than your rep. return shipping is going to be a bitch.

As for not dealing with you in the future ... I don't know you from Adam but I do that I would not buy from a seller with less than 95% feedback ... unless I could not get the item anywhere else.

Unfortunately, unless you can work something out to remove the neg (if it is even possible) it looks like your rep is tarnished, you may have to pay to ship the POS monitor back to you ... blah, blah, blah. Did you learn anything from this fiasco (see above).

 

[lxskllr]

A lot of people need to understand these people approach eBay like a business. IE: They usually trust the goods they're buying because they're computer illiterate and don't know any better. Of course we all know better and it's easy as hell to not only call them retarded for not being as familiar with computers as we are, but also to skip a little sentence when the eBay page is blasting you with tons of worthless text/fonts/pictures so the need to state clearly the item is broke multiple times is very important for a seller in any situation, especially eBay.

Hell, if you google "LCD power supply" you get blasted with pictures of PSU units attached to the cords. It's easy to infer that the lady thought it was an easy fix with this along with the item description.

I don't buy it. If we cater to the lowest common denominator, all the pictures would be hand drawn in crayon. Regardless of what people believe going in, they need to deal with the reality of Ebay.

My daughter takes saxophone in school, and instead of renting I wanted to get her a vintage American horn. I didn't know a damned thing about saxophones, but I learned. Makes, models, what's good, what isn't, things to look for/ask for in auctions... I bought 4 horns all together, and they mostly met expectations. I didn't go to Ebay expecting my hand held, and I did the homework necessary for buying used products. Most importantly, I carefully read long and detailed descriptions, and if there were terms I didn't understand, I looked them up.

This is the real world we're dealing with here, and we have to deal with it as is. Patience, knowledge and literacy are crucial to making it work.

 

[Raduque]

Patience, knowledge and literacy are crucial to making it work.

Too bad 90% of the population is lacking in up to all 3 of these.

 

[timswim78]

eBay users tend to be a little bit stupid and illiterate.

It should have looked more like this:
Title: DEFECTIVE Soyo DYLM24D6 24 inch LCD Monitor Original Packaging PR

Description: Used just over a year and monitor no longer turns on. It might be a problem with the power supply, but I'm not sure. It is in good cosmetic condition. Before it failed to turn on the were no stuck/damaged pixels and sound bar on bottom worked perfectly. Comes in original packaging with all manuals, cables etc as you can see in the picture. For repair only!!!@@@!!1!


Even then, you might still have received a complaint.

I agree with Jeff7.

 

[Jjoshua2]

UPDATE, she told me:
I went today to take it to Best buy, monitor was beyhond what I could do for repair. as it turns out it is the power supply AND faulty wiring within the unit! it was ridiculous. it seems as if someone tampered with it before it got to me! anyways, this is FAR too much of my time to be spending on a monitor, Bottom line is I got taken, and you were the one who did so. I still will never understand why you would sell garbage on EBAY and then not COMPLETELY clarify that the monitor was useless, no power, nothing, and also put in the long statement you just emailed to me about the past problems this manufacturer was having with this particular monitor.

she wants to mail it back to me even if I won't refund, so I told her if she provides photo evidence that the internal psu is replaced correctly and doesn't fix it, I will refund the money, or if she just ships it back and removes the neg I will refund $30.

 

[fatpat268]

He said he was pretty confident it was the power supply, and he is probably correct. It's actually an easy fix if you know what you're doing, which this lady clearly doesn't. Usually power supply problems on these LCDs are caused by bad capacitors. I know of some people who buy up bad LCDs on eBay and replace the capacitors, then resell them. Nice way to make a little money if you know what you're doing.

Problem is, she didn't replace any capacitors or swap out the PSU daughterboard from another Soyo 24" LCD. She replaced the power cable, which has absolutely nothing to do with the power supply inside the LCD.

I feel like I'm on crazy pills, I don't understand how some people here can't recognize that this is clearly the buyer's fault.

qft

 

[frostedflakes]

UPDATE, she told me:
I went today to take it to Best buy, monitor was beyhond what I could do for repair. as it turns out it is the power supply AND faulty wiring within the unit! it was ridiculous. it seems as if someone tampered with it before it got to me! anyways, this is FAR too much of my time to be spending on a monitor, Bottom line is I got taken, and you were the one who did so. I still will never understand why you would sell garbage on EBAY and then not COMPLETELY clarify that the monitor was useless, no power, nothing, and also put in the long statement you just emailed to me about the past problems this manufacturer was having with this particular monitor.

she wants to mail it back to me even if I won't refund, so I told her if she provides photo evidence that the internal psu is replaced correctly and doesn't fix it, I will refund the money, or if she just ships it back and removes the neg I will refund $30.

Interesting. I wasn't aware Best Buy was qualified to service LCD monitors. Can she provide any evidence that a technician looked at the monitor and found these issues?

Even if she can, I don't see why it'd matter. Like you said, the PSU is messed up. You never claimed that it would be possible, easy, or cheap to fix it.

 

[VirtualLarry]

Look her feedback left for others recently.

Crazy woman.

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=anna20099&ftab=FeedbackLeftForOthers

Wow, she left negs for eforcity and best_buy_outlet. You would think that the logical thing to do would be to contact their customer service dept. first.

Is there any way, if one were to sell on ebay, to check the feedback that a potential bidder has left for other sellers, and cancel their bid if they have left too many negative feedbacks?

 

[KeypoX]

Looks pretty shady, could go either way. I think you should have said I dont know whats wrong with it but i would assume the power supply. Might be something else.

Though i would have never bought that. I think buyers should be aware of your practices...