Help got neg ebay feedback I don't think I deserve

[PottedMeat]

I am quite confident that only the power supply is bad

why the hell would you say that?

 

[WHAMPOM]

By EBay policy a seller must give an accurate description of the merchandise. You scammed somebody and deservea double negative.

 

[frostedflakes]

For crying out loud. How did he scam her?

 

[fatpat268]

Tell her to fuck off. Just look at her Feedback posting history. Over the past month, she's given out a ton of negatives for no reason.

Most of her negatives were for no tracking "and taking too long." And, to boot, most of these feedbacks were posted a week after her purchase. Her behavior is a product of ebay's policies because some buyers know that sellers can't do shit.

Unfortunately, it's her word against yours. Paypal and ebay will throw you under the bus, and stupid bitches like this one will continue to buy and act like an idiot like nothing's ever happened.

This is precisely why I don't do ebay anymore, or at least not in the capacity that I used to.

Edit: Not only that, it's extremely inconsiderate to leave a negative before the seller has a chance to rectify the situation. I mean... I'd be a lot more inclined to fix the problem if they withhold the neg feedback.

 

[MercenaryYoureFired]

Yeah, the woman is a fucking moron. The cord isn't the power supply. Replacing the cord won't fix the internal PSU that is likely broken.

Tell her to piss off.

Umm too bad most monitors HAVE EXTERNAL POWER SUPPLIES THAT ARE ATTACHED TO THE CORD.

I would have done the same shit to the OP. You think she really wanted to spend $70 bucks for a god damn paper weight? You put all the monitor information and then put a small ass sentence implying it was an easy fix, seriously wtf do you expect people to do when you do that to them?

 

[frostedflakes]

Except that the monitor OP listed didn't have an external power adapter. It's not his fault the lady didn't do her research and had no idea how to actually fix the broken monitor she bought.

 

[PieIsAwesome]

Umm too bad most monitors HAVE EXTERNAL POWER SUPPLIES THAT ARE ATTACHED TO THE CORD.

I would have done the same shit to the OP. You think she really wanted to spend $70 bucks for a god damn paper weight? You put all the monitor information and then put a small ass sentence implying it was an easy fix, seriously wtf do you expect people to do when you do that to them?

I've never seen a monitor with an external power supply attached to a cord.

All that monitor information is what eBay automatically puts up when you enter a model number of some item the system recognizes. It could be disabled but I never bother and I guess the OP didn't care to either.

I would expect people not to be retarded. But I guess that is too much to ask and next time the OP should make it obscenely obvious that the monitor does not work.

 

[frostedflakes]

I've actually seen it for smaller LCDs, 15" and 17" stuff like that. I don't think it's common for larger monitors, though.

 

[darrontrask]

I would tell her to piss up a rope. She clearly read the description, as she "replaced the power supply" to which you mentioned, albeit at the end. If she is a "computer technician" as she states why the hell would she bid that high for a SOYO monitor that is stated in the description that does not turn on.

Fuck Her.

 

[frostedflakes]

I seriously doubt she's a computer technician, otherwise she'd be able to differentiate between a cable and a power supply.

 

[M0oG0oGaiPan]

You can do this one in every 30 times and still have 97% positive feedback.

 

[JEDIYoda]

$0.01

Only people who get caught red handed behave the way you are behaving!
Your description was deceptive and you deserve what trouble comes your way!

Man up and refund her money and smooth things over and ask her to remove her negastive feedback.

It rather stoopid and incriminating that your draining your paypal account and such....

I would never do any buisness with you ever from what I have just read.

man up and refund the damn money!!

 

[TruePaige]

Umm too bad most monitors HAVE EXTERNAL POWER SUPPLIES THAT ARE ATTACHED TO THE CORD.

I would have done the same shit to the OP. You think she really wanted to spend $70 bucks for a god damn paper weight? You put all the monitor information and then put a small ass sentence implying it was an easy fix, seriously wtf do you expect people to do when you do that to them?

I have never seen a modern monitor with an external PSU, and I've set up monitors from 7" to 65".

Seriously, if I'm going to spend $70 bucks, I'm going to at least take 2 damn minutes to read the entire auction.

Also, if you see something requires computer repair skills and you lack said skills, maybe it isn't for you. Two more minutes of research would of told her whether repair on this unit was outside her capabilities.

Total outlay of time: 4 minutes.

She is just another eBayer who wants no effort and huge gains. They only get to survive long enough to leave strings of negative feedback through eBay's new policies that involve the seller being unable to leave negative feedback. eBay could of done a much better job with a chronology / reputation based system, taking into account the time negative feedback was left and who the users leaving it were and what those statistics showed for those users. But I digress on their obvious fumble.

 

[JEDIYoda]

But see the problem isn't that she didn't realize the item was broken. The problem is that she thinks a cable == the power supply. She thought she could buy the LCD, replace the power cord, and that would fix it. She's an idiot who didn't do her research and now she's in over her head, she didn't know she'd need to open the unit up and probably replace some capacitors to fix it. Hell, she probably doesn't even know what a capacitor is.

I agree that the auction could have been written better, but the issue here is that this lady knows nothing about electronics and has no business attempting to buy and fix up broken LCDs.

Sounds to me like you seriously have no clue what is going on....hhahahahahaaa

 

[frostedflakes]

Again, why should he refund? His description claimed that the monitor was not working, and it (probably correctly) identified the problem as the power supply, although if it was my auction I would have worded it differently ("I suspect the problem is the power supply, but will make no guarantees, it could be something else, etc."). I also would have put that it was broken in big, bold letters to avoid issues with people who don't read auctions before bidding, but it's not like you're required to do this. Instead, the bidder is supposed to read the description and ask the seller any questions about the item they may have *before* bidding.

But this is all beside the point. The buyer has made it clear that the contention isn't about the monitor being broken. She realized that the monitor was broken and that the issue is more than likely the power supply. The problem is that she doesn't know what a power supply is and is obviously not qualified to repair the monitor. She was not deceived, she just thought she knew how to fix this monitor when she clearly didn't. That's her fault, not OP's.

edit: Perhaps you could explain it to me JEDIYoda, instead of simply posting a snide remark. 🙄

 

[Jjoshua2]

Only people who get caught red handed behave the way you are behaving!
Your description was deceptive and you deserve what trouble comes your way!

Man up and refund her money and smooth things over and ask her to remove her negastive feedback.

It rather stoopid and incriminating that your draining your paypal account and such....

I would never do any buisness with you ever from what I have just read.

man up and refund the damn money!!

I do believe I made several mistakes. I don't believe that I deserve the trouble though and I doing incriminating things. I have heard people getting money taken from paypal and their connected banks basically randomly before and that there is no check and balances to the system.
I guess if she pays return postage I haven't lost too much to refund her money and sell it again with all the changes suggested. I kinda bugs me to have to go out of my way for someone who doesn't know the difference between a power cable and a power supply who bought a monitor that they knew didn't turn on though. As for paying $70 for a paperweight the last one went for ~$65, so I would really like to just refund the difference and call it good, but I want to do the right thing and not have ebay do whatever nastiness they can do to me.
It seems to be pretty even split on people saying its mostly her fault or mostly my fault, but only a couple of people have given suggestions, which have also been split between nothing and full refund.

 

[ew915]

All this train wreck for a broken soyo, i'd just throw that piece of shit in the trash if i was you. Now don't act like a victim here because your description was bogus and misleading.

Yes the buyer is a tool, but you op just asked for problems from the beginning because you brought it onto yourself. You seem pretty young from the way you act, it won't help removing your bank links because paypal will send you to collections. Sure you can play the cat and mouse game but is not worth it for a piece of shit soyo.

Next time read the UCC or the parts that concerns you. You need to state "as is" and all the terms clearly and precisly, and no 1 paragrapah is not enough honestly IMHO you wasn't dealing in good faith.

 

[Jjoshua2]

Yah, I am young and still learning hopefully 🙂. I did say no returns, which I thought was the same as "as is". I didn't think paypal could do collections because they weren't a real bank I heard. What is a UCC (just looked it up) and the part that concerns me? I don't know what I didn't state clearly, except that I didn't put it in big bold font. I said it didn't turn on, it was for repair, and what the problem was and no returns, you just had to read it since it didn't jump up and say howdy. Even though its not too much money, it is a lot to me since I have no salary.

 

[TruePaige]

Yah, I am young and still learning hopefully 🙂. I did say no returns, which I thought was the same as "as is". I didn't think paypal could do collections because they weren't a real bank I heard. What is a UCC (just looked it up) and the part that concerns me? I don't know what I didn't state clearly, except that I didn't put it in big bold font. I said it didn't turn on, it was for repair, and what the problem was and no returns, you just had to read it since it didn't jump up and say howdy. Even though its not too much money, it is a lot to me since I have no salary.

Oh the UCC is the Uniform Commercial Code. You'll learn about in Business Law 1 usually. It's a uniform set of rules that provide a basis for commercial services and sales.

Seriously, you did everything by the book, stated what you need to. Everyone can pick at things people might take wrong, but for some reason the buyer doesn't hold much of the burden to some people.

I always properly describe my items, and in 220~ eBay sales, I've had few issues, but these days more people are having issues due to how buyer centric eBay and Paypal are.

I've only ever heard of Paypal doing the collections thing once or twice on boards I've read, and then it was only to people who given Paypal their SS #. Both of those people were able to get the collections thing dropped for insufficient proof of debt via the laws that govern collections though.Either way, I wouldn't worry too much.

 

[ew915]

I can see now why you did what u did.

No returns is not equal than as is. Different trades have different terms, but if you notice a lot of ebay auctions states no returns yet they are perfectly brand new items. As is and no returns are used for different purposes, as is describes the items condition and no returns is a term of the sale.

Next time if you need help ask for an adult or post help in the forums i'm sure you'll find some helpfull people.

Good luck with you case. I see you intend no harm but ebayers are not the easiest customers to deal with.

 

[PieIsAwesome]

All this train wreck for a broken soyo, i'd just throw that piece of shit in the trash if i was you. Now don't act like a victim here because your description was bogus and misleading.

Yes the buyer is a tool, but you op just asked for problems from the beginning because you brought it onto yourself. You seem pretty young from the way you act, it won't help removing your bank links because paypal will send you to collections. Sure you can play the cat and mouse game but is not worth it for a piece of shit soyo.

Next time read the UCC or the parts that concerns you. You need to state "as is" and all the terms clearly and precisly, and no 1 paragrapah is not enough honestly IMHO you wasn't dealing in good faith.

wut. Why? Is he supposed to give a long story detailing every moment of love, joy, and sadness that he has experienced with the monitor?

I do agree that the way eBay presents the item description it seems off. The old way, eBay used to present the seller's typed description and then list the specs at the very end. Now eBay throws the specs first, with the seller's description at the bottom, looking like a small afterthought. IMO seller was careless and didn't take note of what this may suggest. Next time don't display eBay's description and instead list the specs in the seller description area after your description/terms. And of course for items that do not work be very clear.

In my listings I just type a short description ("Up for sale is x. It is in y condition. Here are pics.") and my terms of the sale ("Accept paypal only, ship to CONUS only, blah blah blah") then list the specs at the end. Done. No need for anything else. Oh, please note that I don't actually put "CONUS," but clearly say Continental United States Only because tis eBay. Of course I still get international bids.

 

[Jjoshua2]

Sounds like good advice. I told her that I was afraid I couldn't give full refund unless I saw a picture of replacing the power supply inside the LCD monitor, and that I would give her $10 off to be well under what other people were willing to pay to repair the monitor, and less than the previous 24 inch soyo lcd that needed to be repaired went for. So here's to hoping I can reason with someone who doesn't know what the difference between power supply and cable and be nice and receive niceness lol.

 

[frostedflakes]

And she accepted that offer? Or you haven't heard back from her yet? Because I doubt she'll be happy with only a $10 refund.

 

[Jjoshua2]

I haven't heard back. I don't think so either, but I did provide a way to get a full refund if she actually replaces the real power supply inside the monitor. Maybe if she researches how to do that she will discover that she shouldn't have bought it without asking a question in the first place. If she comes back and says give me $25 I will do it I guess too.

 

[ew915]

wut. Why? Is he supposed to give a long story detailing every moment of love, joy, and sadness that he has experienced with the monitor?

I do agree that the way eBay presents the item description it seems off. The old way, eBay used to present the seller's typed description and then list the specs at the very end. Now eBay throws the specs first, with the seller's description at the bottom, looking like a small afterthought. IMO seller was careless and didn't take note of what this may suggest. Next time don't display eBay's description and instead list the specs in the seller description area after your description/terms. And of course for items that do not work be very clear.

In my listings I just type a short description ("Up for sale is x. It is in y condition. Here are pics.") and my terms of the sale ("Accept paypal only, ship to CONUS only, blah blah blah") then list the specs at the end. Done. No need for anything else. Oh, please note that I don't actually put "CONUS," but clearly say Continental United States Only because tis eBay. Of course I still get international bids.

i'd rather give my stuff away for free or undersell here at the forums than going to ebay after fees, headaches and chargebacks you'd just had enough of that bullshit.
I agree in some ways because buyers on ebay can pull any crap they please regardless of what you state in the auction, so summary ebay is the last place i sell something.