What's with all these email references? Are there really companies out there that email account statements? Sounds like a security disaster waiting to happen. At the very least, if a company insists on emailing a bill (whether inline or as an attachment), there should be some kind of end-to-end encryption in place.
In my opinion, any company worth doing business with that offers electronic statements should be, at most, sending email ONLY to notify the account holder of the availability of their new statement, and force them to log into the website to review/retrieve it. Again, in my opinion, those taking advantage of this method should take it upon themselves to do the archiving as opposed to relying on the company to archive statements.
As someone else already stated, most companies do the latter, so I'm not quite understanding the attacks on the validity of email documents. What exactly is being emailed?
As far as the validity of electronic bills, as an invoice, they carry the same legal weight as a paper document, despite assertions to the contrary. Additionally, I think most service providers would think twice about disputing the validity of their own document delivery system. It's in their interest to openly support it, not undermine it.
In my opinion, any company worth doing business with that offers electronic statements should be, at most, sending email ONLY to notify the account holder of the availability of their new statement, and force them to log into the website to review/retrieve it. Again, in my opinion, those taking advantage of this method should take it upon themselves to do the archiving as opposed to relying on the company to archive statements.
As someone else already stated, most companies do the latter, so I'm not quite understanding the attacks on the validity of email documents. What exactly is being emailed?
As far as the validity of electronic bills, as an invoice, they carry the same legal weight as a paper document, despite assertions to the contrary. Additionally, I think most service providers would think twice about disputing the validity of their own document delivery system. It's in their interest to openly support it, not undermine it.

