Last night I got calls from two of the people who frequently call me for tech support. They said they couldn't get google to load. So, I loaded up google on my computer without a problem and tried to troubleshoot their end. Both of them had access to any other page that I asked them to load (like dailytech.com and cisco.com), but couldn't get to google.com. Anyway, I just told them to wait it out for a while and see if it was a google or charter cable issue.
Today I got on to the computer and was unable to access google.com for about 15 min and then suddenly I was able to again. Could there something going on with charter or google that might be causing this? I'm kinda baffled that it would be happening to all of us and all on charter cable - and it not be a problem of theirs. I have not called them though, since it seems to work here and there.
Any suggestions for me?
Thanks a ton!
J
Today I got on to the computer and was unable to access google.com for about 15 min and then suddenly I was able to again. Could there something going on with charter or google that might be causing this? I'm kinda baffled that it would be happening to all of us and all on charter cable - and it not be a problem of theirs. I have not called them though, since it seems to work here and there.
Any suggestions for me?
Thanks a ton!
J