Update for all the people who ordered from CompSource: New ETA is 12/16. It seems they got a batch in, but those went out like hot cookies (I assume they're processing the backorder in first come, first serve manner; I preordered in October, so they must be backed up to no end).
so i spoke online chat with dell support who said the MSI was discontinued by the manufacturer. he directed me to sales who said that my order is still "in production and that there is nothing wrong. "If its on the website then it will be delivered. we would never put anything on the website that we could not sell."
12/05/2007 03:44:13PM
12/05/2007 03:45:51PM Agent (Yashu_Anand): "Thank you for staying online. I appreciate your patience."
12/05/2007 03:45:55PM Agent (Yashu_Anand): "I have checked the details for you and retrieved that this particular card has been discontinued by this particular manufacturer."
12/05/2007 03:46:05PM Agent (Yashu_Anand): "I would suggest you to contact our sales department in order to get the same card manufactured by some other manufacturer."
12/05/2007 03:46:10PM Agent (Yashu_Anand): "I suggest you to speak with Sales Department as they would be the best people to assist you with this. They would be the best people to assist you with placing the order, the price, and all the available promotions. You can call them at 1-800-915-3355 wit"
  h the extension 7266200 between 8 AM to 9 PM CST 7 days a week and they will be more than happy to assist you. You can also contact them over the chat by visiting the link http://www.dell.com/content/to..._core?c=us&cs=19&l=en&
  s=dhs&~lt=popup&~ck=mn&~isavailable=false . They are working from 7 AM to 10 PM, CST, 7 days a week.
12/05/2007 03:47:04PM : "so does that mean my order was canceled?"
12/05/2007 03:47:55PM Agent (Yashu_Anand): "Douglas your order has not been cancelled. We are looking for the same card for you through different manufacturer."
12/05/2007 03:48:05PM "it is still listed as in production when I just checked"
12/05/2007 03:48:29PM "is there any ETA on that ?"
12/05/2007 03:48:51PM Agent (Yashu_Anand): "Yes, we are looking for this card. I would suggest you to contact our sales department in order to get the exact information."
12/05/2007 03:49:45PM : "thanks"
12/05/2007 03:49:52PM Agent (Yashu_Anand): "Are you satisfied with the level of services provided during the chat session?"
12/05/2007 03:50:13PM Douglas Steuerman: "any reason why it was discontinued?"
12/05/2007 03:51:01PM Agent (Yashu_Anand): "I apologize we do not have any information about this particular part."
12/05/2007 03:51:33PM Agent (Yashu_Anand): "Sales Department will be able to provide you the exact information about this part."
12/05/2007 03:51:52PM : "thanks"
12/05/2007 03:51:57PM Agent (Yashu_Anand): "Is there anything else I can assist you with?"
12/05/2007 03:51:58PM Session Ended
12/05/2007 03:44:13PM
12/05/2007 03:45:51PM Agent (Yashu_Anand): "Thank you for staying online. I appreciate your patience."
12/05/2007 03:45:55PM Agent (Yashu_Anand): "I have checked the details for you and retrieved that this particular card has been discontinued by this particular manufacturer."
12/05/2007 03:46:05PM Agent (Yashu_Anand): "I would suggest you to contact our sales department in order to get the same card manufactured by some other manufacturer."
12/05/2007 03:46:10PM Agent (Yashu_Anand): "I suggest you to speak with Sales Department as they would be the best people to assist you with this. They would be the best people to assist you with placing the order, the price, and all the available promotions. You can call them at 1-800-915-3355 wit"
  h the extension 7266200 between 8 AM to 9 PM CST 7 days a week and they will be more than happy to assist you. You can also contact them over the chat by visiting the link http://www.dell.com/content/to..._core?c=us&cs=19&l=en&
  s=dhs&~lt=popup&~ck=mn&~isavailable=false . They are working from 7 AM to 10 PM, CST, 7 days a week.
12/05/2007 03:47:04PM : "so does that mean my order was canceled?"
12/05/2007 03:47:55PM Agent (Yashu_Anand): "Douglas your order has not been cancelled. We are looking for the same card for you through different manufacturer."
12/05/2007 03:48:05PM "it is still listed as in production when I just checked"
12/05/2007 03:48:29PM "is there any ETA on that ?"
12/05/2007 03:48:51PM Agent (Yashu_Anand): "Yes, we are looking for this card. I would suggest you to contact our sales department in order to get the exact information."
12/05/2007 03:49:45PM : "thanks"
12/05/2007 03:49:52PM Agent (Yashu_Anand): "Are you satisfied with the level of services provided during the chat session?"
12/05/2007 03:50:13PM Douglas Steuerman: "any reason why it was discontinued?"
12/05/2007 03:51:01PM Agent (Yashu_Anand): "I apologize we do not have any information about this particular part."
12/05/2007 03:51:33PM Agent (Yashu_Anand): "Sales Department will be able to provide you the exact information about this part."
12/05/2007 03:51:52PM : "thanks"
12/05/2007 03:51:57PM Agent (Yashu_Anand): "Is there anything else I can assist you with?"
12/05/2007 03:51:58PM Session Ended
Here's my experience...
4:44:22 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
4:44:22 PM System System
Connected with Shama Shariff
4:44:22 PM Agent Shama Shariff
Thank you for contacting Dell Customer Service Chat. My name is Shama. How may I assist you today?
4:44:30 PM Customer me
Well
4:44:30 PM Agent Shama Shariff
Hi Brandon.
4:44:46 PM Customer me
I know the order status on my video card says the 10th as a ship date
4:44:54 PM Customer me
I'd like to know how accurate that is
4:44:57 PM Customer me
if possible
4:45:17 PM Agent Shama Shariff
Sure, I will be glad to assist with this.
4:45:20 PM Customer me
thanks
4:45:37 PM Agent Shama Shariff
Please verify the full name on the account.
4:45:45 PM Customer me
me
4:46:12 PM Agent Shama Shariff
Thank you. Is your email address @gmail.com?
4:46:15 PM Customer me
yes
4:46:37 PM Agent Shama Shariff
Thank you.
4:46:37 PM Agent Shama Shariff
Can I have an alternate number, in case I need to call you back if the chat gets disconnect or for a follow up?
4:47:00 PM Customer me
is there a number on my account now?
4:47:04 PM Customer me
I can't remember
4:47:27 PM Agent Shama Shariff
The telephone number.
4:47:55 PM Customer me
I only have 1 number, so whatever is listed should be right
4:48:08 PM Agent Shama Shariff
That alright!
4:48:13 PM Customer me
ok
4:48:22 PM Customer me
its
4:48:38 PM Agent Shama Shariff
Thank you.
4:49:08 PM Agent Shama Shariff
Brandon, I have check the your order and I regret to inform you that the order has been backordered.
4:50:23 PM Agent Shama Shariff
Let me be transparent with you that the item is no more sold in Dell.
4:50:31 PM Customer me
Is it possible that there will be a replacement with a similar product?
4:51:33 PM Agent Shama Shariff
I have suggestion you can cancel and reorder the similar item.
4:52:05 PM Customer me
So, essentially, my order is going to be canceled?
4:52:24 PM Customer me
Whether I do it myself or not?
4:53:03 PM Agent Shama Shariff
Brandon there is possibility it would cancelled.
4:53:42 PM Customer me
Well if you no longer stock the product, that would mean there is not going to be anything to ship, correct?
4:54:13 PM Agent Shama Shariff
Yes, that's correct.
4:54:42 PM Customer me
So there is no chance that another shipment of the item is going to come to Dell?
4:56:38 PM Agent Shama Shariff
Brandon, may I know what is the model type of the full system as I am checking the similar item for this.
4:57:11 PM Customer me
okay
4:57:43 PM Agent Shama Shariff
May I have the system service tag number?
4:58:02 PM Customer me
Order Description: GeForce 8800GT 512 MB GDDR3 Graphics Card
What is Dell Purchase ID?
View My Orders
Order Information
Full Name: me
Customer Number:
Dell Purchase ID:
Order Number:
Order Date: 11/25/2007
Order Status: In Production
Order shipped email signup
Billing Information
Bill to:
me
Shipping Information
Ship to:
me
Shipping Method: 3-5 Business Days
Est. Ship Date: 12/10/2007
Est. Delivery Date: 12/13/2007-12/17/2007
Carrier: Not Shipped
Tracking Number: Not Shipped
Quantity Item Number Description Unit Price
1 A1348853 GeForce 8800GT 512 MB GDDR3 Graphics Card $207.99
4:58:50 PM Customer me
thats the order statement i got from Dell
5:01:03 PM Agent Shama Shariff
Brandon, I have checked regarding this the order will shipped however it has lead time of 1-2 weeks.
5:01:21 PM Customer me
From now or the date on my statement?
5:01:58 PM Agent Shama Shariff
The estimated ship date is 12/10/2007.
5:03:10 PM Customer me
Is there any way to expedite the order or at least the shipping time once it is shipped?
5:05:24 PM Agent Shama Shariff
Brandon, at this point I regret to inform you that will not be able to expedite as the manufacturer MSI COMPUTER of the item has given a lead time 1-2 weeks.
5:06:08 PM Customer me
Is it possible for you to give me at least somewhat of an approximate date that I might receive the item?
5:07:04 PM Agent Shama Shariff
The approximate date is on or before the estimated ship date 12/10/2007
5:07:22 PM Customer me
So the item WILL be shipped out by then?
5:08:56 PM System System
The session has ended!
She called me after the timeout and I continued to quetion her, and what I gathered was that the vid card would ship from MSI on or before the 10th. She said if it hasn't shown "shipped" on the site by the 10th to call back. I'm not getting my hopes up but we'll see in a few days what happens.
4:44:22 PM System System
You are now being connected to an agent. Thank you for using Dell Chat
4:44:22 PM System System
Connected with Shama Shariff
4:44:22 PM Agent Shama Shariff
Thank you for contacting Dell Customer Service Chat. My name is Shama. How may I assist you today?
4:44:30 PM Customer me
Well
4:44:30 PM Agent Shama Shariff
Hi Brandon.
4:44:46 PM Customer me
I know the order status on my video card says the 10th as a ship date
4:44:54 PM Customer me
I'd like to know how accurate that is
4:44:57 PM Customer me
if possible
4:45:17 PM Agent Shama Shariff
Sure, I will be glad to assist with this.
4:45:20 PM Customer me
thanks
4:45:37 PM Agent Shama Shariff
Please verify the full name on the account.
4:45:45 PM Customer me
me
4:46:12 PM Agent Shama Shariff
Thank you. Is your email address @gmail.com?
4:46:15 PM Customer me
yes
4:46:37 PM Agent Shama Shariff
Thank you.
4:46:37 PM Agent Shama Shariff
Can I have an alternate number, in case I need to call you back if the chat gets disconnect or for a follow up?
4:47:00 PM Customer me
is there a number on my account now?
4:47:04 PM Customer me
I can't remember
4:47:27 PM Agent Shama Shariff
The telephone number.
4:47:55 PM Customer me
I only have 1 number, so whatever is listed should be right
4:48:08 PM Agent Shama Shariff
That alright!
4:48:13 PM Customer me
ok
4:48:22 PM Customer me
its
4:48:38 PM Agent Shama Shariff
Thank you.
4:49:08 PM Agent Shama Shariff
Brandon, I have check the your order and I regret to inform you that the order has been backordered.
4:50:23 PM Agent Shama Shariff
Let me be transparent with you that the item is no more sold in Dell.
4:50:31 PM Customer me
Is it possible that there will be a replacement with a similar product?
4:51:33 PM Agent Shama Shariff
I have suggestion you can cancel and reorder the similar item.
4:52:05 PM Customer me
So, essentially, my order is going to be canceled?
4:52:24 PM Customer me
Whether I do it myself or not?
4:53:03 PM Agent Shama Shariff
Brandon there is possibility it would cancelled.
4:53:42 PM Customer me
Well if you no longer stock the product, that would mean there is not going to be anything to ship, correct?
4:54:13 PM Agent Shama Shariff
Yes, that's correct.
4:54:42 PM Customer me
So there is no chance that another shipment of the item is going to come to Dell?
4:56:38 PM Agent Shama Shariff
Brandon, may I know what is the model type of the full system as I am checking the similar item for this.
4:57:11 PM Customer me
okay
4:57:43 PM Agent Shama Shariff
May I have the system service tag number?
4:58:02 PM Customer me
Order Description: GeForce 8800GT 512 MB GDDR3 Graphics Card
What is Dell Purchase ID?
View My Orders
Order Information
Full Name: me
Customer Number:
Dell Purchase ID:
Order Number:
Order Date: 11/25/2007
Order Status: In Production
Order shipped email signup
Billing Information
Bill to:
me
Shipping Information
Ship to:
me
Shipping Method: 3-5 Business Days
Est. Ship Date: 12/10/2007
Est. Delivery Date: 12/13/2007-12/17/2007
Carrier: Not Shipped
Tracking Number: Not Shipped
Quantity Item Number Description Unit Price
1 A1348853 GeForce 8800GT 512 MB GDDR3 Graphics Card $207.99
4:58:50 PM Customer me
thats the order statement i got from Dell
5:01:03 PM Agent Shama Shariff
Brandon, I have checked regarding this the order will shipped however it has lead time of 1-2 weeks.
5:01:21 PM Customer me
From now or the date on my statement?
5:01:58 PM Agent Shama Shariff
The estimated ship date is 12/10/2007.
5:03:10 PM Customer me
Is there any way to expedite the order or at least the shipping time once it is shipped?
5:05:24 PM Agent Shama Shariff
Brandon, at this point I regret to inform you that will not be able to expedite as the manufacturer MSI COMPUTER of the item has given a lead time 1-2 weeks.
5:06:08 PM Customer me
Is it possible for you to give me at least somewhat of an approximate date that I might receive the item?
5:07:04 PM Agent Shama Shariff
The approximate date is on or before the estimated ship date 12/10/2007
5:07:22 PM Customer me
So the item WILL be shipped out by then?
5:08:56 PM System System
The session has ended!
She called me after the timeout and I continued to quetion her, and what I gathered was that the vid card would ship from MSI on or before the 10th. She said if it hasn't shown "shipped" on the site by the 10th to call back. I'm not getting my hopes up but we'll see in a few days what happens.
Thanks for the two people above...
I have mine still on order, but I am not holding my breath. I have a lot of hate for nVidia and ATI right now, but I am not sure it is warranted. It is the Chrismas season and these cards seem to be selling like hot cakes. But still, I feel they didn't meet the demand. I like to take my time and think things over before I purchased and by the time I take a few hours to mull it through it goes OOS. So frustrated. I hate impulse purchases... Oh well, looks like maybe I won't get a card until January. Bummer.
I have mine still on order, but I am not holding my breath. I have a lot of hate for nVidia and ATI right now, but I am not sure it is warranted. It is the Chrismas season and these cards seem to be selling like hot cakes. But still, I feel they didn't meet the demand. I like to take my time and think things over before I purchased and by the time I take a few hours to mull it through it goes OOS. So frustrated. I hate impulse purchases... Oh well, looks like maybe I won't get a card until January. Bummer.
Newegg is now selling the *256MB* version for those of you who don't run high resolutions (1280x1024 and lower).
XFX 8800GT ***256MB*** $209 @ Newegg
*256MB*
*256MB*
*256MB*
(Just want to make sure you don't miss the fact that the linked card is *256MB*.)
XFX 8800GT ***256MB*** $209 @ Newegg
*256MB*
*256MB*
*256MB*
(Just want to make sure you don't miss the fact that the linked card is *256MB*.)
XFX seem to have turned down the memory clock on the 256 MB version as well, so the current price of 209$ on Newegg is still a tad high.
Guys! Just chill for a few more days.
When they do ship, Dell won't even know about it.
Everything I have ever ordered from them gets here first, then 3 or 4 days later their system shows it as shipped.
When they do ship, Dell won't even know about it.
Everything I have ever ordered from them gets here first, then 3 or 4 days later their system shows it as shipped.
Just got my 12% off coupon from Best Buy for this weekend. Just need to find me a store that has the BFG card in stock.
how did you find that?
think only way for me to get there is via your link. searching for even something as specific as the model number doesn't bring up anything.
edit: just found it on google products.
Yreka
Diamond Member
- Jul 6, 2005
- 4,084
- 0
- 76
I JUST got disconnected from her in a chat about a different subject.. She needs to get her connection checked.. I think there is a kink in the string somewhere
Anyway,
I have a 10% dell coupon I wont be using.. If anyone actually needs it ( not to resell ) shoot me a PM.
Might sweeten up one of these deals a bit.
slightlyhuman
Lifer
- Oct 9, 1999
- 19,632
- 38
- 91
canceled my msi8800gt from dell last night.
don't feel like getting screwed. i can wait. i just became single so i won't be on playing video games too much. need xmas money anyways.
gl to those that are still waiting!
don't feel like getting screwed. i can wait. i just became single so i won't be on playing video games too much. need xmas money anyways.
gl to those that are still waiting!
ROFL just got theis email from Dell
Dear Valued Customer,
Thank you for contacting Dell Customer Care on 12/05/2007 with a question or need from Dell. We appreciate the opportunity to assist you and are interested in your feedback concerning our performance.
Dell has asked TNS, a customer satisfaction research company in the IT industry, to help us conduct a survey regarding your experience. To help ensure we are providing expert assistance, please provide your feedback in this brief survey. This survey should take approximately 5 - 7 minutes to complete.
To complete the survey, please click on the web address below. If that does not work, copy and paste the entire web address into the address field of your browser.
Dear Valued Customer,
Thank you for contacting Dell Customer Care on 12/05/2007 with a question or need from Dell. We appreciate the opportunity to assist you and are interested in your feedback concerning our performance.
Dell has asked TNS, a customer satisfaction research company in the IT industry, to help us conduct a survey regarding your experience. To help ensure we are providing expert assistance, please provide your feedback in this brief survey. This survey should take approximately 5 - 7 minutes to complete.
To complete the survey, please click on the web address below. If that does not work, copy and paste the entire web address into the address field of your browser.
Please guys, do cancel your orders of the MSI 8800GT from Dell.
They'll just get to my order that much more quickly.
They'll just get to my order that much more quickly.
fleshconsumed
Diamond Member
- Feb 21, 2002
- 6,486
- 2,363
- 136
I don't think dell actually has any significant quantities of this card in stock anyway, so the ones who cancel will be the smart ones.
They actually don't have any in stock. If they ship, they are coming straight from MSI. Everybody keep canceling, I'm gonna be patient and hopefully get mine. HEHEHHEHAHAHAHHA
cool. i've been stalking their site and even just a few hours ago that one was listed as back ordered. I was only going to buy the SSC.. for the few dollars more, it seemed like a waste not to get the best one.. I'm hoping to eventually sli two of these.. but for now, one should be ok and a good replacement for my 7950GT KO
edit: the site stalled as I attempted to process the order...... i hit submit, and it just sits there... bah! i want my frickin card
so it never went through. i came back a few minutes later and it says backordered again. wtf!!!
I ordered a MSI from future power pc late last night for $233.20 + $19 shipping. Right after I ordered it the price jumped up to 299. I did take a screen shot of the page showing in stock at $233.20. What do you think my chances of getting it are thier reviews are iffy at best. I would have posted this last might but the price jump made it not a hot deal.
http://www.futurepowerpc.com/s...CMC-NX88GT512&REFID=FR
http://www.futurepowerpc.com/s...CMC-NX88GT512&REFID=FR
Originally posted by: Delta6Echo
Not bad and is actually from Amazon
What do u mean not bad?? For a card that's supposed to be $200?
While it's true that the initial reviews declared the 512MB card to MSRP at $200-250 prices, it was later changed to ~$250 in general by nVidia because of supply/demand. Then you take into account that the linked card is factory clocked 100Mhz (17%) with lifetime warranty and step up, and $50 (20% increase over MSRP) isn't all that unreasonable after all.
"actually from Amazon" makes no sense to me though!
"actually from Amazon" makes no sense to me though!
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