Originally posted by: BikeDude
I both agree and disagree with you.
The one example of "what core is this? Is it San Diego?" is just meaningless. I know that my old Athlon XP 2500+ was a Barton core, but my new Opteron 244s I have no idea. I know they're stepping CG and 130nm, but what code name they once had? Who cares? Knowing the stepping should suffice, and running CPU-Z (or in some cases it is mentioned during POST) will tell you that.
However, telling someone that a budget PCI-E video card is the best video card ever... Or pushing a Celeron over the full monty... That's actively misleading people. For you and me this doesn't matter. We've done the research and probably own better cards already. Joe Public OTOH is in for some nasty surprises.
What worries me is that the same guy could be trying to sell me a dish washer or a fridge. I know absolutely nothing about dish washers, but I think I'd want one that doesn't waste too much water and electricity (aka the "European disease" -- we try to keep resource waste to a minimum). Hence I depend on the sales person telling me what's what. I don't want to buy the Celeron of dish washers. I can afford (and prefer) the more expensive option if it saves me money in the long run, except I don't want to buy the Intel of dishwashers either; if there is an AMD in the dishwasher world, I'll definitively pick that one.
You see how this works? As a customer I'm (in some places) expected to do a lot of research. If I miss this step, then your average sales person will just tell me a bunch of lies and try his best to screw me over.
Honest mistakes -- sure, feel free to educate the guy! I'm sure you'll both feel better. But rewarding downright lies with pearls of wisdom in return? That is the wrong approach. If the person in question wanted to learn something, he would've chosen a different path.
Teach the guy about PCIe and AGP and you've fed him for a day. Pull down his pants and point at his small wiener and you've hopefully scared him into feeding himself in the future. Maybe then he'll have done some honest research in time for your next encounter.
The correct way of treating sales personnel