mrSHEiK124
Lifer
- Mar 6, 2004
- 11,488
- 2
- 0
I'm with you. The very first response from the CentOS guy was an insult. Very unprofessional. Kind of like a hacker would respond. It set a tone for the remaining correspondencies.
SarcasticDwarf
Diamond Member
- Jun 8, 2001
- 9,574
- 2
- 76
So what? The guy who contacted them was clearly unable to read the page as it was clear that CentOS was not the party to contact. Also, the very first e-mail by the official was an insult as well, so that was merely a response.
Evadman
Administrator Emeritus<br>Elite Member
- Feb 18, 2001
- 30,990
- 5
- 81
I disagree. While it wasn't well choosen, I can see some poor geek sitting there having to respond, and knowing he needs to start out with some empathy. He's got a jillion (technical term there
) emails in his inbox, and he works on a product that doesn't cost anything (talk about your margin squeezing salaries!), so he bangs em out as fast as possible.It's easy for me to see, on account of how I've been in his shoes. While normally pretty well-spoken, I once said to a customer something like "Well, just pick your important customers and get them running first." Geez. And a friend of mine interviewing for the same position I had said to the HR person "Oh? So you're just HR, then?" Folks slip up on occasion. (BTW: He's better at politics than I, and got the job anyway)
On the second e-mail exchange, I would've told the City Manager to pound sand.
I run a business and have some stuff like this pop up from time to time. Someone will be looking for help, when we have no contractual or moral obligation to provide said assistance. If they treat us respectfully, we usually help them out (as long as it doesn't involve some big commitment). I'm not talking about an existing or former client who needs help out of scope - we will always help them (that is just good business - I consider it marketing). I am talking about somebody in the general public getting their hands on something we've done and then needing some hand holding regarding technical issues or such. Helping them never leads to more business, so helping them is just us doing them a favor.
I have one instance in the last ten years where someone was an A-hole. I told them to look elsewhere for help.
The scary part of this CentOS example is that this is a City Manager who probably has 50 people working beneath him and he has a ton of responsibility. His performance very probably affects the quality of life of people in his little town. It must be a pleasure to work for him.
The guy never even offered a real apology - no doubt he is a Republican.
I run a business and have some stuff like this pop up from time to time. Someone will be looking for help, when we have no contractual or moral obligation to provide said assistance. If they treat us respectfully, we usually help them out (as long as it doesn't involve some big commitment). I'm not talking about an existing or former client who needs help out of scope - we will always help them (that is just good business - I consider it marketing). I am talking about somebody in the general public getting their hands on something we've done and then needing some hand holding regarding technical issues or such. Helping them never leads to more business, so helping them is just us doing them a favor.
I have one instance in the last ten years where someone was an A-hole. I told them to look elsewhere for help.
The scary part of this CentOS example is that this is a City Manager who probably has 50 people working beneath him and he has a ton of responsibility. His performance very probably affects the quality of life of people in his little town. It must be a pleasure to work for him.
The guy never even offered a real apology - no doubt he is a Republican.
judasmachine
Diamond Member
- Sep 15, 2002
- 8,515
- 3
- 81
I find it hilarious how the second article puts the mayor in such a good light. "22 years of computing experience"?!? Hahahahahahahahahahahahahaha!!! :laugh:
cKGunslinger
Lifer
- Nov 29, 1999
- 16,408
- 57
- 91
CrackRabbit
Lifer
- Mar 30, 2001
- 16,642
- 62
- 91
What a bunch of maroons...
but then again I have never known people in small town government to be the brightest crayons in the box.
but then again I have never known people in small town government to be the brightest crayons in the box.
Wow.. just Wow...
Didn't find it funny at all. In fact, it pissed me off. :|
This is another example of a theory I have: The people that claims to have X years of experience are usually the ones that know nothing but boast the loudest.
I see too much of this already.
Didn't find it funny at all. In fact, it pissed me off. :|
This is another example of a theory I have: The people that claims to have X years of experience are usually the ones that know nothing but boast the loudest.
I see too much of this already.
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