You just don't get it, do you? I mention that your examples are but a few of millions, not proven at that, and you come back with more drops in the bucket as if it means something? Now that you've linked all five bad experiences people on AT have had with newegg, mind linking the thousands of good ones? If your argument is so weak you need to rely on anecdotal evidence, it's best not to bother. I'm guessing you're one of the few who've had bad a bad experience with them and are now voicing your vendetta? I really am sorry, it sucks when a company screws you and I sympathize - but I and most others will continue to purchase from and be pleased with Newegg. Take a moment to reflect on what's in your sig...
They ship like 12,000 orders a day (their claim) that's like 3,120,00 a year, something bad happening is inevitable. I've never had a problem with them, I've even had to RMA something one time. All went smoothly. I am sorry to hear of your troubles with Newegg, I hope everything works out for you. I would much rather deal with Newegg than some of the people I have had to deal with on Ebay. just my $.02
Who is NOT getting the point? First you make excuses for them, by saying they made "a mistake". The point is, it looks more like a company policy to try and unload used stuff as new.
We only happened to see cases where fellow AT members happened to have it happen to them, happened to post it here, happened to be seen by someone who took the trouble to remember it...
Bottom line: IT AIN'T A SIMPLE MISTAKE!
We only happened to see cases where fellow AT members happened to have it happen to them, happened to post it here, happened to be seen by someone who took the trouble to remember it...
Bottom line: IT AIN'T A SIMPLE MISTAKE!
yeah i am gonna have to call them up tomorrow first thing and complain. i mean this case was just a huge disappointment for me
Lol nick 
I gave up, no sense in doing the back & forth thing and he's obviously got a bone to pick with them. I just made another order with them
I gave up, no sense in doing the back & forth thing and he's obviously got a bone to pick with them. I just made another order with them New egg is very reliable, someone bad is bound to happen. Just sucks that it happened on your first order from them...
Look fvckhead. I pointed out to Reon, that this has happened before, and the OP of those topics got the exact same hear no evil, see no evil, speak no evil, monkey brained drivil you asshats are spewing.
Nohr
Diamond Member
I got an Aspire X-Dreamer II from Newegg a few months ago and it came dented. Just a minor one on the top panel near the blowhole. I banged it out some and decided to live with it. A friend bought one as well few weeks later and his arrived in perfect shape. Luck of the draw I guess.
I noticed in the customer reviews of the case that several others had problems with dents too. It's the manufacturer's cheap packaging that's at fault. I wish Newegg gave the option to have cases double boxed for a small fee as insurance.
Ornery has every right to inform potential newegg customers of the company's problems in the past. Why don't you learn about Capitalism before you declare blind faith to an organization whose only goal is to make money.
Nobody's declaring blind faith. We need to buy computer parts and Newegg is the best way to go about doing it. It's fact, based on thousands of reviews.
Good point - that's the subject of this thread & we've gotten far off topic.
...based on thousands of reviews, with the bad ones removed by RR and NewEgg!
- I'm beginning to question the validity of resellerratings.com.
I had a "slightly dissatisfied" experience with Newegg back in 2003, and I posted my comments on RR. I left my comments to share my experience about Newegg, I expected nothing out of it. Shortly after posting Paul from Newegg cust. service contacted me. He basically said Newegg would give me a refund but only IF I edited my review first. I emailed back saying I didn't care about the money (it was a small amount anyway) and that it wasn't very ethical of them to ask me to change my review before they would give me a refund.
Long story short they decided to give me a refund regardless of what I did. Sounds pretty darn nice of them right? Especially since I had already turned it down. So I eventually edited my comments saying they did contact me and explained the whole situation with refunding only after editing, and also that in the end they just decided to refund anyway.
Fast forward to now: I decided to pull up my review and was surprised with the results. Somehow my review was completely deleted, maybe intentionally? Since they get so many reviews I don't see why they needed to cover up my review because it was quickly buried and I didn't think it was very damaging or anything.
So now this leaves me wondering how often people's reviews are deleted and why? Has it happened before? With other companies? Makes me also wonder how accurate companies are rated using resellerratings.
Edit: That case may very well have been damaged in shipping... several shipments ago! They may just keep sending it out, hoping some poor schmuck will just keep it! Can't say they haven't done it before.
When a company is caught selling used products as new several times, I don't care how many positive evals there are. I judge a good seller by how they handle their business when a transaction goes bad. Has newegg fixed their shipping used stuff as new problem? I don't know.. but I find it pathetic that you're defending them, acting like they can do no wrong, instead of looking in to these issues and forming an independent opinion.
I'm not acting like they can do no wrong. Only a kid could think an organization of any size or type can operate flawlessly. Sh*t is going to happen. The less, the better, obviously. Based on thousands of ratings, Newegg is the lowest in that department.
If they repackaged refurb as new as a matter of course, I'd obviously have gotten some refurbed stuff in my many orders... yet I haven't. Further, if resellerratings is corrupt, why do they have such a sparkling rating on bizrate as well?
Again, I sympathize with anyone who gets the short end of the stick, it doesn't matter if you're a part of 50% or 0.01% when that happens. It's closer to the latter in Newegg's case though, and my advice would be to try not taking it so personally. If you don't want to patronize Newegg any more, fine. Nobody is forcing you to.
If they repackaged refurb as new as a matter of course, I'd obviously have gotten some refurbed stuff in my many orders... yet I haven't. Further, if resellerratings is corrupt, why do they have such a sparkling rating on bizrate as well?
Again, I sympathize with anyone who gets the short end of the stick, it doesn't matter if you're a part of 50% or 0.01% when that happens. It's closer to the latter in Newegg's case though, and my advice would be to try not taking it so personally. If you don't want to patronize Newegg any more, fine. Nobody is forcing you to.
and how does that justify you shouting at him and telling him to "stfu"?
he is still entitled to his opinion and is entitled to express that opinion here on ATOT. no you get the big :roll: here bud.
Ornery came in here after the op asked if newegg sold refurb'd parts as new, showing threads where newegg was indeed caught doing this. He also pointed out the very dangerous mindset that a lot of people have (the fact that people believe newegg/fedex can do no wrong no matter what (aka Gurck)). Is newegg paying you to be their bitch? If not, grow a spine.
Ornery you are a hardcore troll.
Over the time period all those negative newegg posts have been put on Anandtech, how many Newegg orders have Anandtech people made? The Majority of the Off-topic posters would most likely have commented or complained about a negative situation here on the forums, so ill say maybe there were 10 incidents... 99.99% success rate isnt bad!
I also like how you say
"Newegg has thousands of reviews on RR, with all of the bad ones doctored out!"
Yep. You heard a case of one being removed, then re-added, so Obviously all of them were removed.
There is also the issue of some things the posters might have missed on. With the guy who had his review removed, the newegg guy may have spouted some legalese that on a technicality, due to the guy agreeing to the refund, he could remove the review.
Im not saying Newegg is a perfect company, but ill be damned if its not the best out there.
My own experiences in the past 2 months:
6/7
NEWEGG ALARM CLOCK W/CALCULATOR
MB nForce2|5P1A4D NF7-S V2 ABIT ATX
MB ASUS P4PE-X 845PE FSB800 R
CPU MOBILE AMD|2500+/266 ATHLON XP%
CDRW LTON|52X32X52 LTR-52327S BK R
CPU THERMPASTE|ARCTIC SILVER5 12G%
With this order, everything shipped from Illinois except the P4PE-X, which came from Cali. By the time it arrived, i didnt need it anymore. I told fedex to return to sender it. I paid no return shipping, and they refunded 100% of the cost.
6/9
GIFT ITEM|NEWEGG BUSINSS CRD HOLDER
MB nForce2|5P1A3D NF7-M ABIT 8X ATX
KB LOGITECH|OPTICAL DESKTOP BLK%
CPU FAN AMD| TR2 M1 A4001D TR2 RT
No issues this this order, at all. came in two days.
It was around this time, while installing my HS/F i believe i may have damaged my board, through stabbing it with a screwdriver.. I called newegg up, they were very polite. I explained the situation, and how i believed there was a problem with the voltage control on the 12v rail, because mine dipped very low, regardless of PSU. I asked about mailing it to them and them mailing me a replacement (non refurb.) they said it would be a better idea to just RMA it for 100% refund, and buy a new one.. So i put the new order in the day i shipped the messed up one out. I got my new mobo before they even got my old. One day after i recieved my new, i was credited the $85.
Over the time period all those negative newegg posts have been put on Anandtech, how many Newegg orders have Anandtech people made? The Majority of the Off-topic posters would most likely have commented or complained about a negative situation here on the forums, so ill say maybe there were 10 incidents... 99.99% success rate isnt bad!
I also like how you say
"Newegg has thousands of reviews on RR, with all of the bad ones doctored out!"
Yep. You heard a case of one being removed, then re-added, so Obviously all of them were removed.
There is also the issue of some things the posters might have missed on. With the guy who had his review removed, the newegg guy may have spouted some legalese that on a technicality, due to the guy agreeing to the refund, he could remove the review.
Im not saying Newegg is a perfect company, but ill be damned if its not the best out there.
My own experiences in the past 2 months:
6/7
NEWEGG ALARM CLOCK W/CALCULATOR
MB nForce2|5P1A4D NF7-S V2 ABIT ATX
MB ASUS P4PE-X 845PE FSB800 R
CPU MOBILE AMD|2500+/266 ATHLON XP%
CDRW LTON|52X32X52 LTR-52327S BK R
CPU THERMPASTE|ARCTIC SILVER5 12G%
With this order, everything shipped from Illinois except the P4PE-X, which came from Cali. By the time it arrived, i didnt need it anymore. I told fedex to return to sender it. I paid no return shipping, and they refunded 100% of the cost.
6/9
GIFT ITEM|NEWEGG BUSINSS CRD HOLDER
MB nForce2|5P1A3D NF7-M ABIT 8X ATX
KB LOGITECH|OPTICAL DESKTOP BLK%
CPU FAN AMD| TR2 M1 A4001D TR2 RT
No issues this this order, at all. came in two days.
It was around this time, while installing my HS/F i believe i may have damaged my board, through stabbing it with a screwdriver.. I called newegg up, they were very polite. I explained the situation, and how i believed there was a problem with the voltage control on the 12v rail, because mine dipped very low, regardless of PSU. I asked about mailing it to them and them mailing me a replacement (non refurb.) they said it would be a better idea to just RMA it for 100% refund, and buy a new one.. So i put the new order in the day i shipped the messed up one out. I got my new mobo before they even got my old. One day after i recieved my new, i was credited the $85.
Ah, and here come the ad homs... I had a feeling you were a teenager, now I know. I'll stop replying to your posts now.
pics? Maybe it got messed up in transit. I just bought a new stove with hood and look what happened during shipping. :|
back it went and I got my installation money refunded.
back it went and I got my installation money refunded.
PowerMac, you make no sense... If your seriously trying to prove your not some teen whiny bitch, your not doin a very good job...
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