- Mar 6, 2004
On Demand not working means there's a significant amount of noise on your cable line and you need an amplifier. I had the same problem with BHN Cable in Tampa and after calling two techs over and not getting it fixed I went to the cable-router-thingy we have in the garage and plugged the outlet we use for the cable box into the amp they gave us for Road Runner. Problem solved.Originally posted by: JAH
Been a loyal customer of Comcast for over a decade (television and cable internet), so I didn?t mind the high prices. However, their handling of a problem (their On-Demand services fail me 99% of the time) was so inept that I decided it was time to move on.
For television, I got Dish Network with similar channels and set-up and it cost me $50/month for 10 months and $70 thereafter (vs. $93/month from Comcast).
Originally, I was just going to cancel the TV service and kept the internet because it has been rock stable. I don?t think Comcast internet went down once in the last two years. However, when I canceled the TV service, they decided to jack up the internet price from $45 to $60 and lower my speed from 6Mbps to 4Mbps.
There was no way in hell I was going to pay $60 for internet access, so I contact AT&T and got their DSL service (6Mbps) for $35/month. I don?t expect it to be rock stable as cable internet, but for nearly half the price, I don?t care!
I?ll be saving over $600 for the next year on television and internet. Wish I had seen the light sooner.