Red Squirrel
No Lifer
Tech support requires to be very patient. It's not the irates that piss me off (I find their funny tbh) it's the one that are retarded clueless. Like the ones that thing you can see their computer or can unplug and replug their modem REMOTELY. I actually had someone who got all anoyed with me when I asked to power cycle the modem. She's like "well that's why I called you, so YOU can fix it. It's locked up in a room. Can't you unplug from where you are?"
Then there's people you try to setup a gotoassist session with you and they have trouble typing a two letter domain name to get to the support page and break out "Can't you just remote in and do it?" I wish I could send lightning through the phone to kill people like that.
Though I find a personality test is quite stupid. A test, and a real life situation is two different things. Personality related questions can be hard to answer as opposed to actually applying something in a real life situation.
Then there's people you try to setup a gotoassist session with you and they have trouble typing a two letter domain name to get to the support page and break out "Can't you just remote in and do it?" I wish I could send lightning through the phone to kill people like that.
Though I find a personality test is quite stupid. A test, and a real life situation is two different things. Personality related questions can be hard to answer as opposed to actually applying something in a real life situation.