Ever seen a customer throw a sh!t fit in a store for THE STUPIDEST REASON EVER?

[Calundronius]

back when I wored at target, some guy came in, tried to pay with a check...the only problem was that he was completely illiterate. He was looking around at all our printed signs, trying to find the word 'target' so he could copy it onto the check...only he couldn't tell which word was 'target'...I finally had to point out the word to him, and basically walk him through it. He was guessing that it was spelled "tagar". How'd he get a checking account?!

Now, if he had been really old, I could understand him not knowing how to read and write, since waaaaaay back in the day, that wasn't too big of a deal. But this guy was no older than 45. Seriously, people...how can you be that uneducated, in the middle of upper-middle-class suburbia, and expect to survive?

 

[Angrymarshmello]

I've had too many stories to tell from my years at Office Max/Staples.

 

[XMan]

When I worked at Waldenbooks, I had a customer come up to me and ask if there were any books on Longaberger baskets in the store. I asked her if she'd checked the craft section, and she said that she had, and hadn't seen any. So I hopped on the computer and looked up the books. Didn't really find anything. I told her, "Ma'am, we don't have any stock, but I can special order one for you if there's a particular book you have in mind."

This lady just flipped out, she started saying that I was retarded, and that I didn't know what I was doing, that the store had the books, I was just to stupid to know where they were, etc., etc. Thankfully the store manager was standing right there, and I said to the nutty lady, "Ma'am, why don't I let you speak with my manager." So my manager helped her our, and SHE didn't find anything. This lady walks out of the store muttering to herself.

 

[DAPUNISHER]

Only place ive seen down here that does that is Publix.

Publix is best Ja?

 

[element]

Originally posted by: aphexII
What i dont get is what the hell is wrong with these people that the most insignificant thing sets them off? I mean are there really THAT many mental cases walking around??

Yes, as a matter of fact there are. YOU GOT A PROBLEM WITH THAT? YOU PIMPLY FACED 4 EYED GEEK !@&#$! HOW DARE YOU COME IN HERE AND ACCUSE US OF ALL BEING INSANE!!!! I WANNA TALK TO THE MANAGER!!!!!

heh j/k (now watch as "the manager aka mean mod" comes in and boots me for 2 weeks heh

Seriously, in answer to your question, when I was taking intro to psychology in college (it was required not my major) the professor (one of the most beautiful ladies I've seen IRL, as a side note, hey I notice these things sue me) said she once worked in a mental institution and they let out a lot of nut cases due to lack of funding. Also you gotta keep in mind a lot of people with psychological problems don't realize it and don't seek help if its minor.

So the mental wards, like our prisons are overcrowded, gee ya suppose there's a problem?

PS: the human mind is one of the least understood organs we've got. Not easy to fix when it doesn't work quite right. If you work with people often (ie: retail) may god have pity on your soul, because borderline schizos and paranoid nut jobs won't.

 

[yakko]

Why can't they flip out like that when I am around?

 

[element]

Originally posted by: yakko
Why can't they flip out like that when I am around?

Yakko, you're a lifer on ATOT. You have to venture outside of the confines of your computer chair to witness the insanity out there in the real world.

 

[FSUpaintball]

I work at CompUSA, and let me tell you, there is no other store around where people get sooooo mad on a regular basis. I worked at Publix for a year, and only met about 5 people who I wanted to bitch-slap. Now that I work at CUSA, I meet at least 4 people a day that I want to beat the sh*t out of .

I think it's because it's a computer store. Most people come in when they have something wrong with their computer, so they are already pissed off. It doesn't take much to set them off. I've seen yelling, screaming customers, I've seen them slap products out of manager's hands in a rage, I've seen them go off on the most ridiculous things. I can't believe some people. I have lots of folks come in with an open product from another store without a receipt who get mad at a 15% restocking fee, and I've seen people who are furious when they can't return something they bought and used 8 months ago. It's amazing the amount of a-hole I meet at a job like this.

 

[FSUpaintball]

Heh, that reminds me of this old lady who used to come into publix. She was sooooo sour. A cashier who said that he might have to ask for ID when she was buying alcohol because she looked so young got a nasty look and a string of profanities in return for his compliment. Keep in mind he's the nicest guy in the world, and she's a fugly 80-year old b*tch.

Anyways, there's 2 brothers who used to work at that particular Publix; Chip and Andrew. Chip was a bagger, Andrew was a cashier. Chip sees this old nasty lady coming through Andrew's lane. He runs and grabs a pack of condoms and slides it onto the conveyor belt with the rest of her stuff while she isn't looking.

Andrew sees this happening, and when he gets to the condoms, he holds them up and announces, "Ma'am, are these your condoms?"

Her eyes get reeeeeeeeeeeal big, and then she shouts, "WHAT AM I GOING TO DO WITH THOSE!!!?!?!"

She grabs the condoms, and throws them across the store. Chip nearly s*** himself laughing.

 

[Spagina]

I refereed ice and roller hockey, nuff said.
I'd come home everynight with a new story of some guy total flipping his lid. Infact, the only fun I got out of the job was watching these 40 year old wannabe-in-the-NHL players flip out when they don't quite understand the rules.

 

[LethalWolfe]

I am fully aware that there was never a guarantee and this is what pisses me off. When did photo labs gain exemption from false advertising? Advertising anything does carry with it certain implicit guarantees. One thing that is very specific is that you may not offer to sell any good or service that you cannot actually provide. How can you offer me one-hour service and then tell me that it's actually going to be 6-hour service? I can't offer you x widget for $5 and then tell you I can't give you x so instead I'll give you y which is of lesser value for the same price...that would be illegal in many states.
Exceptions for high-demand and broken equipment are reasonable, as are limitations on how much film one person can drop off. If a lab gets backed up and has to give 50 cents off on 40 rolls that day, they should just have to eat that $20.
Advertising one-hour processing when you rarely can make good on it should be just as illegal as any other bait-and-switch tactic.

Okay, I'll take my turn on the thread hijacking band wagon...

You can "unguarantee" a guarantee w/disclaimers a.ka. fine print. And since the term "1-hour proccessing" has a disclaimer attached it's not false advertising. Just like many "buy one, get one free" coupons have a disclaimer of "one coupon per person per visit" or "Get a free Car wash" has fine print reading "with 8 gallon min. fill up". And let's not forget the famous "while supplies last" disclaimer. Every guarantee, at least that I've seen, has some sort of stipulation attached to it.

And I really don't think this falls into the "bait and switch" catagory. B&S is, according to dictionary.com "a sales tactic in which a bargain-priced item is used to attract customers who are then encouraged to purchase a more expensive similar item." The 1 hour places are not trying to get you to buy a seperate service at a higher price. They are just saying their 1-hour service is not available due to their current work load. There might be "bait" but there isn't any switch...

Lethal